--- title: Sagicc Reviews meta\_title: 'Sagicc Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Sagicc works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 1 scale: '5' date\_modified: '2026-06-22' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Sagicc Reviews & Product Details Sagicc is the omnichannel CX software that helps companies tackle the challenge of effectively serving large numbers of customers. How do we do it? 1. Omnichannel Capabilities Take control of all communication channels in a single interface (phone calls, emails, SMS, Facebook, Twitter, Instagram, Telegram, WhatsApp, website and mobile app chats, forms, and video calls). 2. Supervision and Data Analysis Monitor your team in real time and access a dashboard with statistics on each user's performance and workload. 3. AI-Powered Automations Deploy our AI-driven chatbots and voicebots to enhance your service process and create automated experiences across multiple channels (Sagicc Bot Builder, Business Rules, Bulk Messaging, and Customizations). Easily integrate with your company's CRM, ERP, and other information systems. Who uses Sagicc? Sagicc is ideal for companies struggling to serve large volumes of customers simultaneously, adapting to different business sectors. To benefit from Sagicc, a company must have a minimum of five customer service agents to optimize operations. Sagicc is a platform made with ♥ by TechniSupport SAS in Barranquilla, Colombia * * * Seller [TechniSupport SAS](https://www.g2.com/sellers/technisupport-sas) Discussions [Sagicc Community](https://www.g2.com/products/sagicc/discuss) Languages Supported English, Spanish Overview by Laura Ortiz Show More ## Pricing Pricing provided by Sagicc. ### Request a Demo and get a Quote Contact Us 5 Users (minimun) Per Month [ View More Pricing Information ](https://www.g2.com/products/sagicc/pricing) ## Top-Rated Alternatives [ ![Zoho Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Desk") Zoho Desk 4.4/5(7,888) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,907) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/sagicc/competitors/alternatives) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/7/2022 "Refreshing!" 5/5 What do you like best about Sagicc? It is a refreshing option for old-school customer service software. Very easy to use and integrate with other platforms. The implementation process with their team is effective to achieve our company's goals. Review collected by and hosted on G2.com. What do you dislike about Sagicc? I just want to see Sagicc integrating with more 3rd party software so we can implement new technologies in our company. Review collected by and hosted on G2.com. What problems is Sagicc solving and how is that benefiting you? Keeping track of the conversations with our customers through multiple channels. Implementing WhatsApp and Telegram as one of our main channels for customer service. Monitoring and coaching our agents. Having a direct integration between our CRM and our customer service platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ### There are not enough reviews of Sagicc for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Zoho Desk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk Logo") Zoho Desk 4.4 (7,888) Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. 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We are trusted by 100,000+ companies across different industries. ](https://www.g2.com/products/freshdesk/reviews "Freshdesk")[ 5 ![Front Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front Logo") Front 4.7 (2,509) Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email. ](https://www.g2.com/products/front/reviews "Front")[ 6 ![JustCall Logo](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall Logo") JustCall 4.3 (2,393) JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries ](https://www.g2.com/products/saas-labs-justcall/reviews "JustCall")[ 7 ![Tidio Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio Logo") Tidio 4.6 (1,962) Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). 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Build your ultimate customer service agent with our free, AI-powered tool. ](https://www.g2.com/products/jotform-ai-agents/reviews "Jotform AI Agents") [Show More](#) ## Questions about Sagicc? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sagicc ](https://www.g2.com/products/sagicc/discussions/new) GU Guest User What is Sagicc used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-sagicc-used-for) [ View all Discussions ](https://www.g2.com/products/sagicc/discuss) ## Pricing Options Pricing provided by Sagicc. ### Request a Demo and get a Quote Contact Us 5 Users (minimun) Per Month [ View More Pricing Information ](https://www.g2.com/products/sagicc/pricing) ##### Categories on G2 [Help Desk](https://www.g2.com/categories/help-desk)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) ##### Explore More [Is Accenture worth it for Adobe consulting services?](https://www.g2.com/discussions/is-accenture-worth-it-for-adobe-consulting-services)[best customer success software](https://www.g2.com/discussions/i-need-help-finding-the-best-customer-success-software-advice-needed)[What is the most affordable screen capture software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-screen-capture-software-for-smbs) [What are the highest rated automotive digital retailing platforms for dealership sales teams managing multiple customer conversations simultaneously?](https://www.g2.com/discussions/what-are-the-highest-rated-automotive-digital-retailing-platforms-for-dealership-sales-teams-managing-multiple-customer-conversations-simultaneously)[Which encryption key management platforms automate certificate lifecycle and key rotation scheduling?](https://www.g2.com/discussions/which-encryption-key-management-platforms-automate-certificate-lifecycle-and-key-rotation-scheduling%20)[Zapier vs Make (Integromat) for a non-technical team that wants to build workflow automation bots without involving IT or writing custom code?](https://www.g2.com/discussions/zapier-vs-make-integromat-for-a-non-technical-team-that-wants-to-build-workflow-automation-bots-without-involving-it-or-writing-custom-code) [Show MoreShow Less](javascript:void(0);)