I like Sage 300 People because it offers strong South African compliance, seamless integration between HR and payroll, and dependable reporting. It streamlines payroll processing, helps reduce errors, and boosts overall efficiency, which makes it a practical and effective solution for managing employees and related financial data. Review collected by and hosted on G2.com.

One drawback of Sage 300 People is that it can be quite complex to set up and learn at first. The interface isn’t very intuitive, and customization or troubleshooting often requires technical expertise, which can slow down onboarding for new users and be challenging for smaller teams. Review collected by and hosted on G2.com.

The communities and support are second to none. The ease of use, number of features and capabilities of the platorm are excellent and can be tailored to a large degree. I have best in class customer success support (Caroline Ashlee) and have received support and guidance at the highest level, Michael Eaton, Maria Alonso and Gregg are names that immedietly spring to mind as being super helpful in that respect. Review collected by and hosted on G2.com.

Nothing to comment on at the time of writing Review collected by and hosted on G2.com.

Strong reporting capability and straightforward to keep employee records up to date, including API sync with our active directory Review collected by and hosted on G2.com.

Intuitiveness - ease of navigation around WX is getting better but with some areas of the system admin backend, it's not always obvious how to make your intended changes. Review collected by and hosted on G2.com.

The number of modules available to customers that enhance the user experience for colleagues accross our business, with digital-first and self-service at the heart of this functionality. Also, the amount of resources and materials available that covers configuration on the functionality, means that many customers are able to be independent when it comes to introducing changes and enhancements to the system. Review collected by and hosted on G2.com.

At this stage, our experience of using Sage People has been only positive Review collected by and hosted on G2.com.

It is user friendly. You can easily see all your history and manage all your documents Review collected by and hosted on G2.com.

The website url is a bit strange. The website which you need to go for your payroll Review collected by and hosted on G2.com.

Fairly easy to use and most of the information we use day-to-day is easy to find. Being able to log in to other users accounts on their behalf via set-up is especially useful for troubleshooting. Support team are very responsive and are able to provide useful support with most issues. Review collected by and hosted on G2.com.

Some of the more complicated features (e.g. absence accruals) are not very intuitive to use or find within the system. Review collected by and hosted on G2.com.

I liek how responsive my account manager Euan is, he is vey professional and will always talk me through any questions I raise and always comes up with solutions. Review collected by and hosted on G2.com.

The system is quite quirky so at times things change and are not alwaysd the best for us as a business. Review collected by and hosted on G2.com.

The Customer Success team, with a dedicated Customer Success Manager, is definitely the best thing about Sage People. It means that I have a person/team who has a developed understanding of our business and what we are trying to achieve with the system so that we can always improve and develop. Review collected by and hosted on G2.com.

There are some parts of the system that are not completely intuitive and some of these make it more difficult to track changes to employment. There are workarounds available in most cases. Review collected by and hosted on G2.com.

Heather has been really helpful with our day to day operations when it comes to Sage People. She's very prompt and always ready to help. She's very detailed and proactive. We look forward to working more with Heather in the future. Review collected by and hosted on G2.com.

As of now, there's really nothing in our base that we dislike. Review collected by and hosted on G2.com.

Sage People is user-friendly and straight forward.

Training and user-guides are excellent. When issues arise, the Customer Success Manager is timely, helpful, and provides recommendations to all business-related challenges.

The Support Team which assists with more technical inquiries has excellent response time, is patient with questions. I know if I need any guidance, they will support my questions. Review collected by and hosted on G2.com.

Sage People is a large platform, and to make changes, it can be very technical. This takes some time to learn. However, as the Support and CSM are very responsive, issues are quickly responded to. Review collected by and hosted on G2.com.