Shirley L.
SL
Shirley L.
Director of Finance Transformation
Small-Business (50 or fewer emp.)
"Versatile Scaling with Robust Consolidated Financial Reporting"
5/5
What do you like best about Sage Intacct?

Its very versatile with how our business is scaling, and how new common owned entities and investment entities are able to record their own balance sheet, income statement, statement of equity, and cash flow, consolidated and consolidating Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

The reporting functions and group creations are relatively strict. The AI functions within the Sage Intacct UI is limited to mainly AP. Lack of integration with Salesforce crm. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Clean, Simple UI and a Flawless Intacct–SFDC Integration"
4.5/5
What do you like best about Sage Intacct?

Talking about the UI, it isn’t very colourful, which I actually see as a good thing because it mostly follows one colour and keeps things simple. We have integrated Intacct with SFDC, and it has been working flawlessly without any hassle, which is also a positive. Performance is good, though not the best, because sometimes while creating an invoice it throws an error; because of this, we have to create the invoice again. Revenue recognition is good and works without any errors. Regarding AI, I can’t really comment, as I don’t know whether our organisation opted for it, because I can’t see any AI features in our Intacct. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Editing transactions sometimes takes too many clicks, even for simple corrections. We can’t update multiple lines simultaneously, which adds extra time during month-end. Also, there isn’t enough explanation provided for the errors. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Capable financial core, but you'll feel the ceiling as you scale"
3/5
What do you like best about Sage Intacct?

The multi-dimensional reporting continues to be the standout — being able to slice by entity, department, and location without bloating the chart of accounts has saved our finance team real time as we've added complexity. The dimensional structure scales better than the row-based reporting we came from. AP automation and the approval workflows have also matured nicely since our last review, and the audit trail and role-based permissions have made our close and audit prep noticeably cleaner. Integration into our broader stack has held up well. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

As we've grown, a few limitations have become more pronounced. Report building is still harder than it should be — anything beyond the standard templates takes real effort, and we've hit a practical ceiling on the number and complexity of custom reports. Performance also degrades when we run large data volumes or heavier consolidations, which slows the team during close. Cost is the other piece: per-user licensing plus the add-on modules add up faster than we expected as headcount and scope grew, and it's hard to forecast the all-in number. Updating historical data — the pain point from our last review — is still cumbersome. None of these are dealbreakers individually, but together they're the reason the rating slipped. Review collected by and hosted on G2.com.

KR
Kourosh R.
Senior Finance and Accounting Manager
Small-Business (50 or fewer emp.)
"It's a robust system to manage project accounting"
4.5/5
What do you like best about Sage Intacct?

Their new upgrade has made searching and filtering across different modules much easier Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Pricing could be a turning point. Since this is an online platform, the pricing could end up being significantly lower Review collected by and hosted on G2.com.

Response from Brock Faucette of Sage Intacct

Thanks for this glowing review. We truly appreciate your taking valuable time out of your day to provide such thorough feedback. And we hear you about the learning curve! We're constantly trying to find ways to accelerate mastery of the platform, and feedback like yours helps drive those initiatives. We will keep improving in this area!

Eileen L.
EL
Eileen L.
Chief Operating and Financial Officer
Small-Business (50 or fewer emp.)
"Intuitive, High-Performing Integrations That Deliver Great Value"
5/5
What do you like best about Sage Intacct?

Sage Intaact’s performance has exceeded my expectations, and I’ve found the integrations to be especially useful. It’s a great value for the money, and I can see why it’s the choice of the AICPA. The platform is highly intuitive, and so far I haven’t run into a situation where I needed a feature that I couldn’t find. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

So far, I haven’t encountered anything that feels cumbersome or falls below my expectations. Review collected by and hosted on G2.com.

VF
Victoria F.
Controller/CCO
Small-Business (50 or fewer emp.)
"Interactive Real-Time Reporting and Smooth API Transaction Transfers in Sage Intacct"
4/5
What do you like best about Sage Intacct?

We are in Sage InTacct on a daily bases using the Accounts Payable, Cash Management, and Reporting features. I love the interactive reporting that gives me real time results if I get my information in there. With the API tools we are easily able to get transactions transferred from our policy processing platform to InTacct. We worked with a 3rd party consultant to get the API tools even more refined to get the transactions in there exactly how we wanted them. With their Help & Support feature it makes finding answers on how to use the product a brease. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Sage InTacct is a little large for all our uses. I adopted this system from my predecessor and I was not really trained in the full functionality of the tool. With our third party adoption I'm also not able to access the community forum to get information from the community, which can be a little frustrating at time. Review collected by and hosted on G2.com.

UF
Umar F.
Small-Business (50 or fewer emp.)
"Effortless Data Management, Instantaneous Reports"
5/5
What do you like best about Sage Intacct?

I like the ease of use in Sage Intacct, especially how easy data entry is. The copy/paste function is quick and easy, which is super helpful. I also appreciate the financial statements generation process; it's very easy and quick, and the numbers on financial statements get updated instantaneously after data entry is complete. I find these features make my accounting tasks more efficient. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

The budget upload process was not easy. I received several errors while uploading numbers by using the template. It felt like a trial and error process, which was frustrating until it eventually worked. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Sage Intacct Keeps Evolving—and Keeps Our Finance Team Lean"
5/5
What do you like best about Sage Intacct?

We have been using Sage Intacct for more than 10 years. Its functionality continues to grow and change with technology improvements. It has kept our finance team small, by providing efficiencies. Our Cbiz partners are excellent. We have added several ancillary systems that are fully integrated with Sage Intacct. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Many of Sage's upgrades and new functionality come with a separate price tag. The cost of using Sage Intacct, and necessary add ons (for budgeting; reporting) has continued to grow. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Great Financial Insights, But Reporting Access Feels Too Restricted"
3.5/5
What do you like best about Sage Intacct?

I’m able to access detailed, up-to-date financial information for my projects, which allows me to analyze project costs more effectively. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

My access is limited to what leadership allows me to have. The reports are the most useful part of the system for my role, but even those are restricted to what leadership permits. As a result, I’m not able to create custom reports that would better serve my needs. Review collected by and hosted on G2.com.

becky b.
BB
becky b.
Assistant Management Accountant / Accounts Payable
Small-Business (50 or fewer emp.)
"Helpful Online Banking Integration for Easy Bank Reconciliations"
4/5
What do you like best about Sage Intacct?

The connection and integration with online banking is really helpful—there’s no need to manually upload statements just to do bank reconciliations. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Sage Intacct differs from Sage 200 and Sage 50 in terms of ease of use when viewing supplier or customer accounts to see what they currently have outstanding. Review collected by and hosted on G2.com.