Sage Intacct is a very flexible, customizable product. The fact that it’s a SaaS product is also very helpful, since I’m able to access information from just about anywhere. Data integrations are easy to manage, and the end-user interface makes navigation a breeze. Overall, it’s very cost-effective. The system has also been consistently available and hasn’t been down since we started using it in 2019. Review collected by and hosted on G2.com.

Up to this point, we have not had any major issues with Sage Intacct or reasons to question our decision to make the switch. We are very happy with the product. Review collected by and hosted on G2.com.

Sage Intacct has a full suite of the functionality I need - AP, AR, purchasing, invoicing, etc. are all available to me based on my company's needs. We have gone from taking 3-4 months to close our books to less than 2 weeks. We also have greatly reduced our paper usage by being able to do so much more electronically (attaching invoices, paying by ACH, etc.); we have a huge vault that was full of filing cabinets of old documents - now we barely use one cabinet for a year's worth of documentation and everything else is online.

Personally, moving to Sage Intacct has allowed me to work from home a couple of days a week (this was not possible on our old, server-based software). I can be almost as effective from my home as I am when in the office with my staff. And saving the money and time on commuting is great.

I also really like that it is very cutting-edge and always introducing new features to keep up with technology, such as AI reading incoming invoices and automatically classifying and entering the relevant data. This saves on input errors and time retyping data. Review collected by and hosted on G2.com.

Getting used to navigating the menus in Sage Intacct was the worst part of the software when we first adopted it. I honestly didn’t think I’d ever remember all the steps needed to get to the functionality I wanted, but I eventually learned. Even now it still feels cumbersome, though I can get where I need to go fairly quickly.

I also don’t like the error messages. When you enter something and there’s an issue, the message you get is usually confusing and often includes code. I’m sure that’s helpful for programmers, but it doesn’t mean anything to me.

Reports are another area I struggle with. They’re really hard to understand, and it took me hours and hours to figure things out because it’s about as far from intuitive as you can imagine.

Finally, I dislike that you can’t really change the reporting defaults in Sage Intacct. It always defaults to one month and a calendar year. I wish it recognized that not everyone operates on a calendar year, and that a fiscal year is more important to me. I should be able to choose the default I want for reporting, but instead, every single time I pull data I have to override the default and enter different dates, which is annoying. Review collected by and hosted on G2.com.

Sage is incredibly helpful for us as a non-profit that works with multiple grants/funding sources. It was a huge step up from Quickbooks and has helped us to track and manage 50+ grants at a time with ease. The allocation application is a massive time saver, and the integration with ADP for our payroll is pretty seamless. They system has helped us to step up to the next level in our accounting processes by making it easy to create clear processes for check-writing and receiving payments. Review collected by and hosted on G2.com.

Sage is an incredibly expensive product, but if you can afford it, the system is worth it. Time and effort for onboarding is massive. You will need to be able to advocate for yourself if the jargon the onboarding team uses is foreign to you. Some onboarding team members were better than others. There is also a pretty big learning curve if you are coming from a simpler system, like Quickbooks. Review collected by and hosted on G2.com.

Moving from a system that did not have any dimensions, that has been one of the biggest helps for our organization. It keeps our chart of accounts much cleaner and allows us to analyze financials from different angles. It's marketplace and integrations are also a massive upgrade from Sage 100. Review collected by and hosted on G2.com.

Setting up reports or making seemingly small changes is a little less simple than I would like. My ability to use the platform is easy enough to move in and out of different modules, but if you want a report or a screen or setup to look a different way, it seems like there should be drag and drop options that are just not available. A lot of clicks to change small things. Review collected by and hosted on G2.com.

Alright, buckle up, because Sage Intacct absolutely deserves this glowing review!

From the get-go, this cloud accounting software has been a game-changer for our business. We were drowning in spreadsheets and outdated systems, and Intacct swooped in like a superhero with a cape made of efficiency.

The real-time visibility it offers is incredible. We can now see exactly where we stand financially, drilling down into the details with ease. No more waiting for month-end reports that feel like ancient history! The customizable dashboards are fantastic – we've tailored them to show us the key metrics that matter most, making informed decisions a breeze.

What really sets Intacct apart is its robustness and scalability. As we've grown, it's grown with us, handling increasing complexity without a hiccup. The multi-dimensional reporting is a lifesaver, allowing us to analyze our data in ways we never thought possible. Seriously, slicing and dicing financial information has become… dare I say… enjoyable?

And let's talk integrations. Intacct plays nicely with so many other crucial business systems. This seamless connectivity has streamlined our workflows and eliminated so much manual data entry. It's like all our essential tools are finally speaking the same language.

Finally, the support team is top-notch. Whenever we've had a question (and let's be honest, with any new system there are always a few!), they've been responsive, knowledgeable, and genuinely helpful. It feels like they're true partners in our success.

Honestly, if you're looking for a powerful, flexible, and future-proof accounting solution, look no further than Sage Intacct. It's not just software; it's a strategic asset that has significantly improved our financial operations. Five stars all the way! ⭐⭐⭐⭐⭐ Review collected by and hosted on G2.com.

Okay, so while I'm a big fan, no system is perfect, right? If I had to nitpick something someone could dislike about Sage Intacct, it might be the initial learning curve and implementation.

Because it's such a robust and feature-rich platform, getting everything set up exactly how you want it and training your team can take a bit more time and effort upfront compared to simpler, less comprehensive solutions. It's not necessarily difficult, but it does require a commitment to the process. If a business is looking for something incredibly basic right out of the box with minimal setup, the depth of Intacct might feel a little overwhelming initially. Review collected by and hosted on G2.com.

I find Sage Intacct user-friendly and easy to navigate. I like how we can customize reports by handling categories, trends, by department, classes, and in all dimensions, which helps us view balance sheets. I also appreciate features like bank reconciliations and consolidation modules, which assist in consolidating multiple currencies and multi-entities. Additionally, setting it up was easy, which I found really beneficial. Review collected by and hosted on G2.com.

The recurring entries aspect of Sage Intacct is a bit frustrating for me. It's not possible to post these entries on a daily basis, which limits flexibility. I would prefer if there was an option to have fixed recurring entries. Also, accessing KvaS recurring templates is not possible, which is limiting. Review collected by and hosted on G2.com.

Sage Intacct is a user-friendly cloud-based ERP that provides strong financial reporting and multi-entity accounting capabilities. What I like most is the ability to create customized reports and dashboards, which helps management make informed decisions quickly. The system also streamlines month-end close activities through automated journal entries, approval workflows, and real-time visibility into financial data.

As part of the Record-to-Report process, I find the General Ledger, Accounts Payable, and reporting modules particularly effective. The audit trail functionality, drill-down capabilities, and ease of accessing supporting documents significantly improve accuracy and efficiency. Being cloud-based, it allows users to work from anywhere while maintaining strong controls and security. Review collected by and hosted on G2.com.

Sage Intacct is a strong financial management platform, but some areas could be improved. Certain reports and dashboards require a learning curve to customize effectively, especially for new users. During high-volume month-end close activities, navigation between modules can sometimes feel less intuitive than expected. Additionally, some advanced functionalities and integrations may require additional configuration or support, which can increase implementation time. Enhancing user interface consistency and simplifying report customization would further improve the overall user experience. Review collected by and hosted on G2.com.

What I like best about Sage Intacct is its ability to provide real-time financial reporting and customizable dashboards that help support informed decision-making. As a nonprofit finance leader, I also appreciate its strong fund accounting capabilities, flexibility, and the ability to streamline financial processes while maintaining strong internal controls. Review collected by and hosted on G2.com.

While Sage Intacct is a powerful system, some processes still require multiple steps and can be more complex than expected for end users. There is also an opportunity to make certain workflows more intuitive and improve the user experience for staff who are not finance professionals. Review collected by and hosted on G2.com.

Custom financial reports, dashboards, and drill-down capabilities save significant time. I can report by department, location, project, or fund without creating thousands of GL accounts. I find our GL has simplified after implementation. Review collected by and hosted on G2.com.

Reporting has a learning curve. Some reporting capabilities have required we pay an outside consultant to write for us. The largest complaint we have about Sage Intacct is the customer service model. Calling a 800 line and waiting in queue to speak to a representative that does not know me or my business is not ideal in the line of business we are in. Sage Intacct could learn from their peers and other 3rd parties here. Review collected by and hosted on G2.com.

Sage Intacct just works. There does not seem to be a need for workarounds or additional steps just to get something accomplished. And the best part is that everything can be reversed, adjusted, or modified as needed. The dashboards are great and the reporting is fantastic, with the ability to copy and modify reports when needed. Drag and drop is great, although I wish Chrome would allow drag and drops from Outlook, but the desktop works fine. Review collected by and hosted on G2.com.

No real items that I dislike. Sage seems to continue refining the product which is great. Review collected by and hosted on G2.com.