Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Very useful for AP!"
4.5/5
What do you like best about Sage Intacct?

I like that I can see almost everything I need on one screen. I also appreciate being able to save attachments directly in Intacct, instead of having to go to multiple places just to view the information. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I think the payment viewing section could be more streamlined. I tried searching for a single check and would prefer that it require only minimal information—especially when you already have the check number—and that it generate a list of all invoices paid with that check. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"User-Friendly, Organized, and Easy to Navigate"
4/5
What do you like best about Sage Intacct?

Sage Intacct is genuinely user-friendly and well organized. The layout makes sense, so I can find what I need without hunting around, and the overall structure makes navigating between modules and reports feel intuitive rather than clunky. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

My main frustration is with deleting invoices. Before I can delete one, I have to expand/open it just to see all the relevant details first, rather than being able to view that information directly from the list view. It adds an extra step to what should be a quick action. Review collected by and hosted on G2.com.

Rama G.
RG
Rama G.
Small-Business (50 or fewer emp.)
"Effortless Accounting with Powerful Reporting"
5/5
What do you like best about Sage Intacct?

I use Sage Intacct for various tasks, including Bookkeeping, Bill Payments, and Bank Reconciliations, which are all made easier due to its user-friendly accounting features. I particularly like how I can easily track vendor bills and payments and maintain department-wise books. The AP Module is great for effortlessly tracking vendor bills and dues, and payment tracking is straightforward. In terms of reporting, I appreciate how easy it is to create and extract department-wise, entity Standard financials, and Consolidated financials in the required formats. Creating GL groups in reports is also more manageable. Furthermore, setting up accounts and importing bulk data through Excel templates is quite simple, which contributed to a smooth initial setup process for Sage Intacct. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Approval settings need to improve at the entity level for the AP module for multiple authentication levels. Forex conversion is not proper when using multiple currency transactions. Authorization setup needs to be made more user-friendly for understanding. Review collected by and hosted on G2.com.

Jacky F.
JF
Jacky F.
Debtors Clerk
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Growing strong with Sage Intacct"
5/5
What do you like best about Sage Intacct?

I like that i can store or upload all communication liek emails and whatsapp messages on Intacct, it keeps me up to date on my last conversation with my clients. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I do not dislike anything at this stage. However i hear the pricing on the subscription is high especially with new add-ons and new releases. Review collected by and hosted on G2.com.

Verified User in Retail
GR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly for Accounts Receivables"
4.5/5
What do you like best about Sage Intacct?

I really like how customized and easy to navigate Sage Intacct is. I also like being able to view transactions and drill into account activity when researching invoices, payments, or discrepancies, which makes my day-to-day more efficient. The accordant reporting is a second favorite for me because it's quick and the reports are easy to generate and view. I found the initial setup very user-friendly and easy to follow. The support team is fantastic, providing help whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I wish I could duplicate Change Requests so that it's easier to enter multiple at a time. For example, if I am creating 15 Change Requests for a project and most of the information is the same, aside from description and price, it would be great if I could duplicate what I'm doing and then edit the information I need to replace. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Easy-to-Use Sage UI That Keeps Complex Accounting Workflows Manageable"
4.5/5
What do you like best about Sage Intacct?

What I mainly like about Sage is its user interface, because it’s very easy to identify the fields and carry out the required activities. I’ve been using Sage for the last 2.5 years, and I’m very satisfied with it. In my previous client, I worked mostly on AR and GL, where I did an automation related to deferred revenue with 1000’s of line items. This helped us solve the issue of maintaining huge Excel files for the schedules. I’ve currently moved to AP and I’m continuing to learn more. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I felt the only issue I faced was on the reporting side. On the front end, pulling reports and selecting dates is very good. However, on the back end, the reporting customization feels a bit outdated, and it’s very difficult to understand the fields and implement them properly. Review collected by and hosted on G2.com.

Hitesh P.
HP
Hitesh P.
Senior Consultant
Mid-Market (51-1000 emp.)
"Powerful Multi-Entity Accounting with Excellent Reporting"
5/5
What do you like best about Sage Intacct?

Strong multi-entity management and dimensional reporting capabilities, complemented by powerful automation features such as Bank Feeds and comprehensive import templates for almost every transaction type. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Nothing significant to dislike about Sage. The main area for improvement would be Bank Feed updates, auto-matching accuracy, and a more streamlined direct-entry functionality from bank transactions. Review collected by and hosted on G2.com.

Levi S.
LS
Levi S.
Finance Supervisor and Analyst
Mid-Market (51-1000 emp.)
"Game-Changing Multi-Tab Workflow and Powerful CSV Uploads"
4.5/5
What do you like best about Sage Intacct?

Being able to keep multiple tabs open for different entities within the same login is a game changer. I also really appreciate how quickly I can move between modules. The custom reports are extremely helpful once you know how to use them. The CSV uploads for checking accounts, 1099 transaction updates, adding bills, adding invoices, adding GLs, adding vendors, and adding customers are amazing and make those updates much easier to manage. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

There isn’t a proper report that clearly shows which bills, or which parts of bills, are included in the 1099 filing. It seems to rely only on vendor payments, so we had to do a lot of back-and-forth to figure it out. Also, when bills or invoices are entered at the top level, different views and reports don’t show which entity they were entered under when you run a report or when you’re viewing the bill/invoice page at the top level. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Reliable with Room for Reporting Improvement"
4/5
What do you like best about Sage Intacct?

I like the reliability and consistency of Sage Intacct. It's great for completing most tasks I need, although some things are hard to learn. I appreciate the easy visibility into historical records and the audit trails, despite wishing I could see exact changes made by others. Pulling large GLs is pretty easy. The ramp integration works great. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Reporting is very hard to understand. I need to do more trainings but I wish the report creator was more intuitive. Also the audit trail thing I previously mentioned. And maybe the most frustrating thing is how many buttons I have to click to get somewhere. I wish the front page was more customizable with my favorite and most used pages. And sometimes when I want to see a bill I have to click into like 8 different hyperlinks. Review collected by and hosted on G2.com.

Rachel G.
RG
Rachel G.
Community Board Member
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Helpful AI and Strong Controls, but Support and Integration Need Work"
3.5/5
What do you like best about Sage Intacct?

The AI used within the Sage system is helpful, and the accounting controls are strong while still maintaining the flexibility that adds to its overall functionality. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Support, implementation, and integration have been extremely lacking. We are 6–7 months into this process, and there was no ability to pause or make changes that affected the implementation. Clear conversations and expectations about the overall process—and the steps that needed to happen in a specific order—were not communicated. The amount of money spent on the implementation fee versus the level of service we received did not feel adequate. Review collected by and hosted on G2.com.