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BM

Brian M.

Human Resources Manager

Human Resources

Mid-Market (51-1000 emp.)

9/1/2019

"Modern HR."

5/5

What do you like best about Sage HR?

Allows multiple people to use shared calendar for scheduling

Makes handling requests and approving them very easy. Review collected by and hosted on G2.com.

What do you dislike about Sage HR?

It has been very friendly and we haven't experienced any challenges. Review collected by and hosted on G2.com.

Response from Viktorija Lasovska of Sage HR

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Dear Brian,

I would like to sincerely thank you for your time and 5-star review:)

Best regards,

Viktorija

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/27/2019

"Using cake helped streamline how we manage our people"

4/5

What do you like best about Sage HR?

Easy to setup org structure and reporting lines, making it simple to manage holiday+sick+etc requests Review collected by and hosted on G2.com.

What do you dislike about Sage HR?

Complex org structure can be harder to setup. Review collected by and hosted on G2.com.

Response from Viktorija Lasovska of Sage HR

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Hi,

Thanks for sharing your review with us!

We are planning to work on a more flexible org. chart version any time soon, therefore, stay tuned.

With thanks,

Viktorija

AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

8/27/2019

"Great tool for managing time "

3/5

What do you like best about Sage HR?

We use CakeHR mostly for managing time off, as well as documentation for employees. I like the approval feature, it's super easy to use. It's also easy to manage large groups and segment users. Review collected by and hosted on G2.com.

What do you dislike about Sage HR?

The mobile app is lacking. My recommendation to them would be to build out a more robust mobile platform. Review collected by and hosted on G2.com.

Response from Viktorija Lasovska of Sage HR

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Hello,

Thank you for taking the time to write a review, we really appreciate it.

To ''refresh'' our mobile app, is definitely one of our future plans, we understand the importance and realize that we're more on-the-go than ever before!

With thanks,

Viktorija

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/27/2019

"CakeHR"

5/5

What do you like best about Sage HR?

I like that I am able to adjust it as needed to fit my needs. Review collected by and hosted on G2.com.

What do you dislike about Sage HR?

It took me a little time to figure out where to find things, but now it is relatively easy. Review collected by and hosted on G2.com.

Response from Viktorija Lasovska of Sage HR

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Hello,

Thank you for taking the time to write a review, we really appreciate it :)

Please keep in mind that we have an onboarding process for admin users available, as well as, we suggest using our knowledge base that has most answers to simple and edgy cases.

With thanks,

Viktorija

NB

Nereida B.

ANALISTA CONTABLE

Accounting

Mid-Market (51-1000 emp.)

4/29/2018

"Management of employee permits and other human resources tasks."

5/5

What do you like best about Sage HR?

What I like most when using CakeHR is the ease of registration and access; the function "history of changes made" to facilitate the tracking of changes in the data is very good; and when generating reports with a single click is wonderful. Review collected by and hosted on G2.com.

What do you dislike about Sage HR?

A big disadvantage of CakeHR is that it integrates with payroll systems, but not with benefit portals or learning management systems. We are waiting for you to integrate all this. Review collected by and hosted on G2.com.

Recommendations to others considering Sage HR:

Users can register for a free 14-day trial. CakeHR does not request credit card information until the test ends. So this is or na great opportunity to try the software before buying it. Review collected by and hosted on G2.com.

What problems is Sage HR solving and how is that benefiting you?

A big problem that I have been able to solve with CakeHR is that I receive email notifications of employees' free time requests and approve or reject them by the same email. This has made things easier for me. Review collected by and hosted on G2.com.

Response from Ilona Kalniņa of Sage HR

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Hello Nereida, thank you for the positive feedback - every happy customer reminds us that we are on the right track! :)

I am very excited to let you know that in fact CakeHR are in the process of integrating with Bridge learning and performance management software, which will add even more functionality and possibilities to successfully manage your workforce - so watch this space!

JG

Judy G.

Small-Business (50 or fewer emp.)

8/22/2018

"Excellent HR Leave Solution"

5/5

What do you like best about Sage HR?

It really solved our manual request and approvals for leaves. The impossible paper trail is over. Review collected by and hosted on G2.com.

What do you dislike about Sage HR?

I haven't found the problems, yet. We are still getting used to the system. So far it is working for us. Review collected by and hosted on G2.com.

What problems is Sage HR solving and how is that benefiting you?

As we grew, we found that tracking our leave had become extremely cumbersome and inaccurate with our manual system of line manager approvals. I had become an HR nightmare. CakeHR has changed all of this for us. We can now track all requests and approvals at the tip of our fingers as well as to consult the calendar to see who is in and what they're doing. It has become a breath of fresh air for our HR tasks. Review collected by and hosted on G2.com.

Response from Viktorija Lasovska of Sage HR

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Hi Judy,

Thank you so much for this great 5-star review. If we can make your life easier, then we have truly done our job :)

Don’t hesitate to reach out for any tips to get familiar with the software even faster.

Best regards,

Viktorija

AT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

4/2/2019

"The system works very well"

2.5/5

What do you like best about Sage HR?

The system works very well and you have the basic characteristics to manage the human resources of our company. It is clear and intuitive and very fast. Review collected by and hosted on G2.com.

What do you dislike about Sage HR?

Technical support takes too long to answer Review collected by and hosted on G2.com.

Response from Ilona Kalniņa of Sage HR

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Hey there,

Thank you for taking the time to leave feedback about us. It's great to hear that you are enjoying our product! :)

We have grown twice in size over the last 12 months as well as added several brand new functions which had slightly hit our Customer Support performance. However, this has already been acknowledged and rectified, our team has just had an increase and the Technical and Customer Support is back to efficient selves with the focused target to keep response time to a maximum of 30 minutes :)

UI

Verified User in Internet

Small-Business (50 or fewer emp.)

2/21/2018

"Not bad, but does lack some functionality"

3/5

What do you like best about Sage HR?

CakeHR is very straightforward and simple to use. The UI is nice and bright and requesting time off is very easy, and beats filling in a form! Review collected by and hosted on G2.com.

What do you dislike about Sage HR?

The functionality is pretty basic, and editing time off that may not have taken place in the past is an admin only function meaning I have to contact an admin at our company to adjust it. It would be so much better if users could request changes, and then an admin approves afterwards.

Tracking my time off is also a little long-winded. I would have liked to have seen a more detailed report that spans my entire history.

Also, the mobile app is pretty poor. It only allows me to request time off, not manage anything else. I even contacted the CakeHR team who said an update was in the works, but when this was released, it was hardly any different. Review collected by and hosted on G2.com.

Response from Norberts Erts of Sage HR

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Appreciate your feedback!

The mobile app is made simpler as it is primarily intended for a quick, fast and simple function while you are on the go, such as requesting the time off, staying up to date with anniversaries, birthdays & daily absences of your office, or giving quick feedback to a colleague & managing your own schedule if your organisation has subscribed to these modules. We take pride in being renowned for our simple & intuitive design and are trying to keep it that way while continue adding more functions to the system.

We at CakeHR stay on top of the latest HR trends as it is important for us to know what are the challenges and opportunities our customers are focusing on, so they can leave the management of HR data and day-to-day errands to CakeHR. The time-off, calendar, employee data and reports' management and production are CakeHR's currently more popular functions, however, we are about to add brand new vital and exciting modules to the existing ones - timesheets, onboarding and performance management, just to name a few!

Please do not hesitate to contact us if you have any further questions. Otherwise, have a great day! :)

RS

Rhaica S.

HR Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

12/28/2017

"Great HR tool for a startup"

5/5

What do you like best about Sage HR?

We used CakeHR in the beginning of our company. It was an amazing experience and fulfil our expectations and needs for the time being. You could have your employees main information in one single place and keep track of their absences and vacations. It allows you to manage your employees time off, absences and vacations, to create timesheets and other hr paperwork, it allows you to even sinc with your calendar which is great since you don't need to loggin in the tool to see where your employees are. Review collected by and hosted on G2.com.

What do you dislike about Sage HR?

We encoutered in some other tools more features than CakeHR could present us such us the give thanks/badges to your colleagues feature which currently we use as a voting system for our employee of the month. Review collected by and hosted on G2.com.

Recommendations to others considering Sage HR:

If you need a HR tool to build up your processes and manage your employees, you should definitely try CakeHR. Review collected by and hosted on G2.com.

What problems is Sage HR solving and how is that benefiting you?

At the time, we needed a HR Tool to keep track of our employee absences and vaations. It was very usefull and helped us to build our HR department and processes. We're very thankful for that. Review collected by and hosted on G2.com.

TH

Tim H.

Technical Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

4/24/2018

"Excellent HR Management software for small businesses"

4.5/5

What do you like best about Sage HR?

Customer service has been phenomenal. Lee has personally responded to many questions and even put in production changes to support our needs. Review collected by and hosted on G2.com.

What do you dislike about Sage HR?

Some features available in large systems are missing in their current public release, but I've heard of some exciting things on the roadmap for the future. One example is applicant tracking. Review collected by and hosted on G2.com.

Recommendations to others considering Sage HR:

You cannot beat the value (price vs features), this is an excellent system to use even if doesn't handle every use case your company may need. Review collected by and hosted on G2.com.

What problems is Sage HR solving and how is that benefiting you?

Tracking team member time off has been our main use case, along with keeping management (only) notes. Review collected by and hosted on G2.com.