UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/10/2021

"Solid sales performance CRM"

4.5/5

What do you like best about Sage CRM?

Overall Sage CRM is straightforward to learn and use. Even some of the employees who have no experience at all with a CRM found it user-friendly as well as quick and simple to navigate. It is usable upon rolling it out, which is nice, although it can allow for many integrations to allow for a more customized experience. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

Sage CRM is not as well known as Salesforce and it seems like everyone at least knows about Salesforce if not also how to use it. The customer support from Sage CRM we have found isn't the best and a question that may seem simple, could take them a few days to get you an answer back you're waiting for. Review collected by and hosted on G2.com.

What problems is Sage CRM solving and how is that benefiting you?

Sage CRM links our sales team to be able to keep track of everything. We use it and it does well in tracking leads and prospects we bring in. It also helps with email marketing whether that be from the sales team or the marketing team or in our case both. We have come to find its benefits helpful to our team right out of the box if you will. Review collected by and hosted on G2.com.

UA

Verified User in Automotive

Enterprise (> 1000 emp.)

8/30/2023

"My review for Sage CRM"

4/5

What do you like best about Sage CRM?

There are some key features which I like best in CRM. Below highlighted some

- It allows users to use platform efficiently according to their business needs & interfaces

- It has also enabled some seamless uninterrupted integration with third parties

- It can be used on multiple devices

- It is very collaborative Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

There are few features about it as is case of pros and cons with everything. Below are highlighted some

- The initial set up for this can be complex and time consuming as it may need technical expertise

- Some features inbuilt are complex for new users to use straightaway

- Cost can be high

- Performance issues observed in few cases where initial file sizes are high Review collected by and hosted on G2.com.

SK

Sadhvi K.

Mid-Market (51-1000 emp.)

7/13/2023

"Helps To get The Better business Insights with Its sales and Marketing Campaign Tools"

4.5/5

What do you like best about Sage CRM?

It provides the tool to automate the sales Pipeline. It proves the tool to track sales and get regular updates regarding insights. It provides customization future to customize the workflow and screens. It can easily integrate with the system through KPIs and APIs. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

Nothing to dislike About It and Its any Feature and tools. Review collected by and hosted on G2.com.

What problems is Sage CRM solving and how is that benefiting you?

It provides a centralized system to manage the customer contact information. It helps to manage the customer relationship through its customer communication feature. It provides reporting and analytics feature that helps to track the insights. It provides a marketing automation tool to create email marketing campaigns. Review collected by and hosted on G2.com.

JE

Jose Luis E.

IT Support Specialist

Information Technology and Services

Mid-Market (51-1000 emp.)

11/9/2023

"Excellent administrative tool"

5/5

What do you like best about Sage CRM?

By using this tool we have managed to have better control of all our finances and better management of our clients. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

SAGE needs to add more options where users can verify. the inserted invoices. in the system Review collected by and hosted on G2.com.

UT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

1/9/2024

"Very Robust CRM"

5/5

What do you like best about Sage CRM?

I love the robust features Sage CRM has. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

Over the years the continuous improvements have brought this software a long way. It can be a bit slow at times. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

10/6/2023

"Great product for sales"

4/5

What do you like best about Sage CRM?

It tracks both sales staff and their customers communication. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

It doesnt have a dashboard for reporting. Review collected by and hosted on G2.com.

UC

Verified User in Computer Networking

Mid-Market (51-1000 emp.)

9/24/2023

"Best Cloud based CRM"

5/5

What do you like best about Sage CRM?

What I like most about sage crm is it is completely cloud case crm and helps the user to store and manage the data easily, very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

There isnt any dislike about sage crm because it has been very useful ever since I started using it. Review collected by and hosted on G2.com.

AR

Ahmad R.

Service Engineer

Mid-Market (51-1000 emp.)

7/31/2022

"Sage CRM Review"

5/5

What do you like best about Sage CRM?

I'm working now as a service engineer with KIA Motors, one of the systems we use to manage customers relation is SAGE CRM, with CRM you are able to:

- manage all the information for the customers

- increase revenue by managing

- Full Reports for any relationship you want

- effective collaboration within your team

- organize full details about customers, ( name, phone number, date of inquiry, date of service, full history details about servicing your customer, the job order, claims ...etc) Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

i think SAGE CRM needs some improvements to the user interface, it has kind of old design, so i wish if they can make it more easier to use , for example making a tap to transfer between reports or the ji=ob orders Review collected by and hosted on G2.com.

ML

Maggie L.

Senior accountant

Enterprise (> 1000 emp.)

1/18/2023

"Simple and easy to use"

4.5/5

What do you like best about Sage CRM?

Everything is located in the same place; it's simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

Invoicing (Order Entry) - it is time consuming and harder to automate. Review collected by and hosted on G2.com.

UT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

4/11/2023

"Sage is a powerhouse I less it crashes"

4/5

What do you like best about Sage CRM?

How organized it is. It's a great data table Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

It can be glitchy crashy but I sure if it's the CRM or my org. Review collected by and hosted on G2.com.