Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Intuitive and comprehensive tool for the commercial management of small businesses"
4/5
What do you like best about Sage CRM?

What I liked the most is that it is a very intuitive and simple tool for the commercial management of small businesses. Its performance is more than acceptable given its quality-price ratio. Additionally, it allows for different integrations that enhance data analysis and visualization. Good support service. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

So far, I cannot mention any negative aspects as my experience is being very good. Review collected by and hosted on G2.com.

Daniela G.
DG
Daniela G.
Administrative & events assistant
Small-Business (50 or fewer emp.)
"Easy to Use with Strong Tracking Features"
5/5
What do you like best about Sage CRM?

It’s easy to use, and information can always be found through different settings and views, which makes navigating and accessing data quick and efficient. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

It can sometimes be slow or freeze when running multiple subsections at the same time, which can interrupt workflow Review collected by and hosted on G2.com.

Aman S.
AS
Aman S.
Senior Business Development Associate
Mid-Market (51-1000 emp.)
"Easy Access to Prospect Details, Interactions, and Case History"
4.5/5
What do you like best about Sage CRM?

The best part is that we can easily access prospect details, such as their contact information, last interaction, and the full history of sales and support cases. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

Limited on Advance features & Integration. Review collected by and hosted on G2.com.

WF
Wale F.
Accountant
Small-Business (50 or fewer emp.)
"Sage CRM Keeps Customer Info Organized and Follow-Ups Effortless"
4.5/5
What do you like best about Sage CRM?

I like that Sage CRM keeps all customer information in one place and makes tracking interactions and follow-ups easy. It helps stay organized and improves day-to-day workflow. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

It can feel outdated at times, and some tasks take too many clicks. Reporting and customization could be more user-friendly. Review collected by and hosted on G2.com.

KP
Karthick P.
GTM Manager
Small-Business (50 or fewer emp.)
"Best-in-Class Sage CRM: Flexible, User-Friendly, and Deep Accounting Integration"
4/5
What do you like best about Sage CRM?

The best in class Sage CRM with practical balance between flexibility, usability and integration with accounting systems

Deep integration with customization without any complexity with clear interface

Ease to implement and good customer service Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

Outdated Interface with clear UX and native cloud capabilities

weaker ecosystems and third party integrations

Reporting and analytics feels basic type Review collected by and hosted on G2.com.

CS
charlotte s.
operations assistant
Mid-Market (51-1000 emp.)
"Streamlined Customer Data in One Place, Though a Bit Basic"
3.5/5
What do you like best about Sage CRM?

It unifies customer data into one system, eliminating the need to jump between multiple systems and helping streamline the process. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

It’s a bit basic. Nothing really stands out, but nothing is poor either. Review collected by and hosted on G2.com.

Jerian L.
JL
Jerian L.
Medical Interpreter
"Better Than Previous Versions, Some Design Flaws"
4/5
What do you like best about Sage CRM?

I find Sage CRM to be notably better and different compared to other CRM products I've used over more than five years of working experience. This impression is based on its current functionality, which surpasses previous versions of CRM systems I've worked with. This quality makes Sage CRM stand out positively in my professional experience. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

I find the design aspects of Sage CRM, specifically the color scheme, to be not great. It can take some time to get used to where everything is due to the design choices. Review collected by and hosted on G2.com.

HC
Holly C.
Operations Executive
Mid-Market (51-1000 emp.)
"Great system for payroll"
4/5
What do you like best about Sage CRM?

I find the system easy to use and navigate to the payslips. I think compared to some providers as it has a number of features it is a definite more user friendly platform especially if you are new to using it. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

Sometimes it asks you to login again even if you have selected to keep your password saved for 30 days etc Review collected by and hosted on G2.com.

Yeswanth raj P.
YP
Yeswanth raj P.
Senior business development executive
Information Services
Small-Business (50 or fewer emp.)
"A Reliable CRM for small and medium businesses."
5/5
What do you like best about Sage CRM?

Sage CRM is a reasonably priced CRM solution, particularly for small and medium-sized organizations.

Sage CRM can be scaled to meet the demands of companies of all sizes , from small startups to major corporations.

Sage CRM interfaces with a variety of different business softwares tools including ERP,accounting and marketing automation. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

Sage CRM's user interface is less user-friendly than some of its competitors.

Sage CRM not have advanced features such as marketing automation or predictive analytics.

It is being slow and unresponsive , particularly when working with huge datasets. Review collected by and hosted on G2.com.

Paras G.
PG
Paras G.
Technical Administrator
Small-Business (50 or fewer emp.)
"Simple, Informative UI That Boosts Daily Productivity"
4.5/5
What do you like best about Sage CRM?

Their user interface is simple and informative which makes the daily usage more productive and easier. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

Difficult implementation process that requires real time communication with customer representatives. Review collected by and hosted on G2.com.