--- title: Sage CRM Reviews meta\_title: 'Sage CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 147 reviews by the users' company size, role or industry to find out how Sage CRM works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 147 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Sage CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sage CRM but has limited features. Are you part of the Sage CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Sage CRM is specifically designed to help small and medium sized businesses like yours. It is easy to deploy, install, manage, learn and maintain for companies who want to focus on their business and not on their software. With Sage CRM, you can be up and running in just days. Most importantly, it's affordable—so you can be assured that you're getting the best possible value for your money. * * * Seller [Sage Software](https://www.g2.com/sellers/sage-software-d61a780c-4fb3-4781-9519-baa772f5ea91) Discussions [Sage CRM Community](https://www.g2.com/products/sage-crm/discuss) Languages Supported English Solution Type All-in-One Overview by Tim Cheong (Marketing Manager, Media & Online Strategy @Sage Software) Show More ## Pricing Pricing provided by Sage CRM. ### Sage CRM On-Premise Contact Vendor for Pricing ### Sage CRM Cloud $39 per user per month [ View More Pricing Information ](https://www.g2.com/products/sage-crm/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,906) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Pipedrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipedrive") Pipedrive 4.3/5(3,105) ](https://www.g2.com/products/pipedrive/reviews) [ View All Alternatives ](https://www.g2.com/products/sage-crm/competitors/alternatives) ## User Insights Average based on 147 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Sage CRM Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meta ](https://www.g2.com/products/meta-ai-meta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Procore ](https://www.g2.com/products/procore/reviews) Show More ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/11/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Sage CRM - Many uses and benefits!" 5/5 What do you like best about Sage CRM? Sage CRM is easily customizable to suit any individual company's needs. Since we also use Sage 100c (version 2017) we enjoy a nearly seamless integration. I primarily use Sage CRM as a project and case tracking system as I work as support for our clients who use Sage 100 and other Sage products. Review collected by and hosted on G2.com. What do you dislike about Sage CRM? Sage CRM functions just a little bit differently when you use it in Chrome than when you use it in Internet Explorer. Review collected by and hosted on G2.com. Recommendations to others considering Sage CRM: You should definitely consider using Sage CRM, especially if you use Sage 100 or other Sage products. It integrates seamlessly. The integration between Sage products and the integration with Microsoft Outlook makes communication tracking easy. Review collected by and hosted on G2.com. What problems is Sage CRM solving and how is that benefiting you? We are able to keep track of potential sales (prospects), current customers, track help cases associated with the products we sell and maintain, and deposit resolutions, agreements, and other documents all in one place. One of the biggest benefits we've gained by using Sage CRM is being able to leverage the integration with our Sage 100c system. One really cool feature is the Outlook add-in that allows us to keep track of appointments within Sage CRM and associate emails with customers and tie them to cases or projects as communications that allow us to review all the relevant information in one place. Review collected by and hosted on G2.com. Show More 4/18/2018 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Small-Business (50 or fewer emp.) 4/3/2018 "A bit temperamental" 3/5 What do you like best about Sage CRM? The strength of Sage is that it's quite customisable. We were able to adapt it to our business needs fairly easily. Once set-up the reports are easy to dowload and get (financial reports like sales done in the month), it is also easy to keep track of your pipeline. The support is great, they've always been super fast at getting back to me, faultless servive here. Review collected by and hosted on G2.com. What do you dislike about Sage CRM? Overall, I'd say this software is temperamental, and a bit dated. The search function works 1 out of 5 times, you sometimes need to add % in front of name to make sure the right company/contact come up. This has led to the team entering the same contact twice for example, not great. I also generally find that sometimes things won't work (e.g. you try to create an opportunity for example) and you have to close the window and start again - it's actually a fairly regular occurence. The other thing as well is that while customising the software is easily done, it does require external help (so billable work!) Review collected by and hosted on G2.com. Recommendations to others considering Sage CRM: The price is decent compared to some key competitors, but some of the features aren't that advanced in comparison, just think about what you really need to see whether Sage is actually what you need Review collected by and hosted on G2.com. What problems is Sage CRM solving and how is that benefiting you? Pipeline tracking, invoicing, contact database maintenance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 11/8/2018 "Sage" 1/5 What do you like best about Sage CRM? No lag time. Reports are helpful. Prints accurately Review collected by and hosted on G2.com. What do you dislike about Sage CRM? Way too much data. Takes too long to do simple things Review collected by and hosted on G2.com. What problems is Sage CRM solving and how is that benefiting you? Inventory is not accurate. No benefits Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Small-Business (50 or fewer emp.) 8/1/2018 "Not a Friendly Program" 1.5/5 What do you like best about Sage CRM? The linkage between CRM and Accpac is it's best feature. Review collected by and hosted on G2.com. What do you dislike about Sage CRM? The program was not intuitive and was prone to glitches and errors. Groups were a nightmare; it was extremely difficult to delete records and find the records you wanted to add. Review collected by and hosted on G2.com. What problems is Sage CRM solving and how is that benefiting you? Can store files attached to certain contacts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Beth G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beth G.") BG Beth G. Vice President Operations Food Production Mid-Market (51-1000 emp.) 12/19/2017 "Easy to use and customize" 3.5/5 What do you like best about Sage CRM? It has been very helpful to have all our customer data in one place Review collected by and hosted on G2.com. What do you dislike about Sage CRM? Because it is on a hosted server the communication back and forth can be slow at times. Review collected by and hosted on G2.com. Recommendations to others considering Sage CRM: Be patient with the integration with Outlook Review collected by and hosted on G2.com. What problems is Sage CRM solving and how is that benefiting you? Customer Data organized in 1 place. Quick access to customer info. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment") AR Verified User in Renewables & Environment Small-Business (50 or fewer emp.) 12/21/2017 "New user - first impressions very functional. Not pretty." 3.5/5 What do you like best about Sage CRM? Data analyse that's possible and linking with Sage200 and other systems. Review collected by and hosted on G2.com. What do you dislike about Sage CRM? It's appearance, and the 'cloud' version is not true cloud. Review collected by and hosted on G2.com. Recommendations to others considering Sage CRM: Really get under the skin of it first, find out exactly what you need your CRM to do, where you want to access it, and how you want to access it. Review collected by and hosted on G2.com. What problems is Sage CRM solving and how is that benefiting you? Sales lifecycle, forecasting and recording activities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 12/14/2017 "Business Manager" 4/5 What do you like best about Sage CRM? Sage is easy to use and "canned" reports are useful right from the start. Review collected by and hosted on G2.com. What do you dislike about Sage CRM? Sometimes get "lost" in windows to find something so that if you had to find your way back to a particular spot in the future, it was impossible. Like drilling down to a transaction level. Review collected by and hosted on G2.com. Recommendations to others considering Sage CRM: Use a 3rd party vendor such as SWK Technologies for support. It's much easier to get through to them and work with a consistent rep. Review collected by and hosted on G2.com. What problems is Sage CRM solving and how is that benefiting you? Financial reporting. Much more efficient than prior methods using spreadsheets. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") CB Verified User in Broadcast Media Small-Business (50 or fewer emp.) 1/22/2018 "Sage CRM" 3.5/5 What do you like best about Sage CRM? Keeps all contacts and communications in one place Review collected by and hosted on G2.com. What do you dislike about Sage CRM? Integration with ACT or other 3rd party CRMs Review collected by and hosted on G2.com. What problems is Sage CRM solving and how is that benefiting you? Used for tracking new sales in pipeline and tracking corespondents Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 1/14/2018 "Used sage 100 and 300. 300 is good from all other, price is high but its worth it" 4/5 What do you like best about Sage CRM? Its complicate but i like its availability and reliability. Review collected by and hosted on G2.com. What do you dislike about Sage CRM? Price is high. And we cannot upgrade to 300c version. Review collected by and hosted on G2.com. Recommendations to others considering Sage CRM: Not much Review collected by and hosted on G2.com. What problems is Sage CRM solving and how is that benefiting you? Its has lot of features Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 8/10/2017 "A great tool to keep track of customers and prospects" 4/5 What do you like best about Sage CRM? The ease in looking up all clients and prospects. Review collected by and hosted on G2.com. What do you dislike about Sage CRM? Sometimes seems a little bit cluttered - Could use an upgrade on the overall look. Review collected by and hosted on G2.com. What problems is Sage CRM solving and how is that benefiting you? In my role, I mostly use Sage CRM to look up current or potential customers. It is also beneficial to add any new or delete any old information. We can also use it as a calendar tool that reminds us when we need to get in touch with customers or prospects. The benefits include improved efficiency throughout the office and a central hub to keep all customer and prospect information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Sage CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sage CRM ](https://www.g2.com/products/sage-crm/discussions/new) GU Guest User What is Sage CRM used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-sage-crm-used-for) DM Dennis McDermott • Last activity over 6 years ago Do you plan on creating a better user guide than what is currently out there? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/do-you-plan-on-creating-a-better-user-guide-than-what-is-currently-out-there) [ View all Discussions ](https://www.g2.com/products/sage-crm/discuss) ## Pricing Options Pricing provided by Sage CRM. ### Sage CRM On-Premise Contact Vendor for Pricing ### Sage CRM Cloud $39 per user per month [ View More Pricing Information ](https://www.g2.com/products/sage-crm/pricing) Sage CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sage-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-sage-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5(2,948) [ Compare Now ](https://www.g2.com/compare/sage-crm-vs-zoho-crm) ##### ##### Sage CRM Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Lead Management Customer Support Case Management Customer Support Portal Knowledge Base Reporting & Analytics Reporting Dashboards Forecasting [ View More Features ](https://www.g2.com/products/sage-crm/features) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [Most reliable quality management service in SaaS](https://www.g2.com/discussions/most-reliable-quality-management-services-in-saas-what-s-leading-in-2025)[What real-time visual guidance do AR collaboration tools provide that enables faster technician troubleshooting and fewer site dispatches?](https://www.g2.com/discussions/what-real-time-visual-guidance-do-ar-collaboration-tools-provide-that-enables-faster-technician-troubleshooting-and-fewer-site-dispatches)[AI software most effective for improving sales](https://www.g2.com/discussions/which-ai-software-is-most-effective-for-improving-sales) [Which platform is best for real-time content performance monitoring?](https://www.g2.com/discussions/which-platform-is-best-for-real-time-content-performance-monitoring)[Which museum management platforms integrate with existing enterprise systems for teams in complex environments?](https://www.g2.com/discussions/which-museum-management-platforms-integrate-with-existing-enterprise-systems-for-teams-in-complex-environments)[Pros and Cons Details](https://www.g2.com/products/sage-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)