![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology")
AB

Verified User in Biotechnology

Small-Business (50 or fewer emp.)

10/20/2016

"Mostly great (v7.1d)"

3.5/5

What do you like best about Sage CRM?

This program was useful to store client information such as addresses, notes, phone numbers. Create mailing campaigns and make pre constructed reports to track progress were also features that we used a lot. The documentation was easy to follow and picked up the crm quickly. Every time customer service was needed their support always helped solve the issue. Review collected by and hosted on G2.com.

What do you dislike about Sage CRM?

The version I used would not allow me to run reports larger than 5k results but my company didn't want to upgrade from 7.1 because of how expensive our integration of Sage CRM was to connect to our SAP ERP system. I would recommend this software to a small business that is not very tech savy. Review collected by and hosted on G2.com.

Recommendations to others considering Sage CRM:

Test it out and see what integrations would cost. Review collected by and hosted on G2.com.

What problems is Sage CRM solving and how is that benefiting you?

In the settings it is easy to add fields and to create or remove custom fields/reports. with Sage it allowed me to improve our reporting by 25% this last year by deleting and adding personalized fields. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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3.8 out of 5 · Verified reviews from real users

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