What do you like best?
First of all the innovation is appreciated, the idea of making the entire ERP and CRM offer from the cloud in its entirety is a nod to the future.
Secondly, the support of the Sage family, is a company with a lot of time in the market, developing products, working with independent talent and creating the figures of allies in the development of products.
The guarantee of access from any device including Android and IOS, anywhere and at any time, is the biggest advantage of the Cloud ... Accessibility and Flexibility.
The scalability has always been one of the strengths of ERP Sage. The addition and elimination of users, creation of groups, profile levels is done in a very simple way.
The design and graphical interface is very interesting, the combination of colors, the modernization of the image of Sage, it is clear at all times for the user that it is a tool in the cloud, rather than a program that looks like an application at a visual level.
The offer of complements and additional packages, very well delimited is an aouesta of markenting. The buyer has the option of complementing the tool with what he really needs.
Although I have not verified it, the integration option of ERP and CRM different to the platform allows the migration of the company to this tool. I think it is a bet to position in the market and facilitate the change of non-traditional customer platform.
The reports is one of the strongest points of this family of ERP, its integration with excel and spreadsheets, as well as, the infinity of personalization options is very attractive.
In the same way, the integration with other tools and payment channels is one of the best ideas, the truth is that the people of Sage want to gain market share. It contemplates payment channels, and electronic commerce with novel aspects.
What do you dislike?
Like everything in life there are always points of improvement, namely:
The cloud is a cutting edge tool, so its use is not fully accepted and is not commonly used in much of the economy.
Just as there are people who validate accessibility and flexibility, there is another group of people who prioritize data security and integrity. For some institutions, the idea of not directly storing their data in places they control is not very convenient.
It depends largely on the access and speed of internet connection, in many areas and countries this is an inconvenience.
The access from any device at the end is developed as information query, core activities are still very cumbersome to handle on mobile devices.
The segmentation of packages gives the sensation of acquiring a very basic plan, incurring new investments when complementing the tool with the suite of complements. Which transforms into hidden or uncalculated costs.
For companies of small and medium size, as well as companies from emerging countries, it is a costly tool, and even more so if the needs of the company at ERP level are clear.
Although it is a friendly and easy to use tool, it is not standardized, which entails an investment in staff training.
In some cases it requires investment in Hardware.
You can further develop the part of payment channels, integration with Paypal, AirTm, Credit Card, and electronic commerce. Including marketing channels of emerging countries.
Recommendations to others considering the product
At the time of implementing an ERP for our company or business there are a myriad of options, although I believe that the appropriateness or not of the tool depends more on our company than on the program itself. In our opinion Sage Bussines Cloud Financials is ideal for service companies, consulting, trade impact in large geographic areas, national, regional or international companies. For which the management of schedules, places, distances, makes access and flexibility are of vital importance.
It adapts very well to companies with a large sales force, since access to mobile devices guarantees a good management of the requirements of the client portfolio.
Companies that require a large storage capacity should think of this program as a solution, in the same way companies with high turnover of personnel need a program that is easy to use and with a short learning curve like the Sage tool.
Basically innovative companies, that bet on the future, with a business development planned in the coming years, with the financial capacity to invest in this type of programs.
What business problems are you solving with the product? What benefits have you realized?
Data storage, the first benefit of the cloud is the ability to store large amounts of information. Substantial saving of disk space and servers.
The management of the IT areas, of the developments and of the improvements of the program are in great measure of the manufacturer.
The technical support is of good level, Sage is characterized by having a friendly website, a well trained staff, and offers acquisition plans that includes some media for free.
The scalability is very user-friendly management of user groups, accesses, profiles, processes and communications.
Access from mobile devices, little investment in staff training for the management of the application.
The reports are very complete and easy to understand.
One of the points of improvement of the Sage family was the implementation tied to Windows environments, in this version the integration with other environments is contemplated.