I like the ease with which you can customise the software. For instance change the X3 web pages in v7, add fields, change menus. You don't need to hire a software developer to make those kind of changes. The productivity tools, like dashboards, visual process maps, graphical queries are great and you can add them on your landing pages very quickly. The new version 7.1 is web based and browser independent. Mobile staff can use X3 on their mobile devices like ipads, and quickly do a customer inquiry, enter a sales order, or verify a product availability in stock. The Visual Process Maps are great at actually mapping out the steps for you to follow to accomplish your daily tasks, thus increasing your productivity.
There is nothing I dislike so far. There are always a way to get something done in Sage X3. The software is too flexible.
It's a powerful application for distribution and manufacturing midsize companies, specially in industries like Food & Beverage, Chemical manufacturing, Mining operations, Pharmaceuticals and Hospitality.
Sales and Purchase Order management, Customer Service management through CRM module, Stock and Manufacturing production. Fixed Assets tracking.
Customers are able to plan their production and have better control on their stock levels, fullfilling their sales orders in a timely manner and thus increasing their customer overall satisfaction. With better stock production and planning using the MRP tools, they don't need to tie huge capital in surplus stock.