AI

Verified User in Internet

Mid-Market (51-1000 emp.)

5/23/2017

"Automation cuts collection time to half"

4/5

What do you like best about Sage AR Automation?

I like that customers can see all their account details and payment history. They can also pay through the portal via credit card or ACH. Customers can send message directly to us in the portal. Review collected by and hosted on G2.com.

What do you dislike about Sage AR Automation?

The system is not very user friendly. Training is definitely required to set up the account and emails. We have to contact report pretty often for minimum changes needed through out the time, however, the support turn around time is pretty fast. Review collected by and hosted on G2.com.

AS

Verified User in Security and Investigations

Enterprise (> 1000 emp.)

5/24/2017

"Business Analyst with Guardsman Group"

3.5/5

What do you like best about Sage AR Automation?

Anytime Collect allows me to review multiple companies' Receivables status at in a quick and seamless manner. Review collected by and hosted on G2.com.

What do you dislike about Sage AR Automation?

There are instances when support is lacking. That is the timeliness of responses to issues has room for improvement. Review collected by and hosted on G2.com.

Recommendations to others considering Sage AR Automation:

Anytime Collect is a good product to use once your have your business requirements in order. Review collected by and hosted on G2.com.

What problems is Sage AR Automation solving and how is that benefiting you?

Anytime collect allows us to better manage our receivables in terms of holding our collections teams more accountable and giving management real time visibility of what is happening. We have been ale to gauge the efforts of our collectors. Review collected by and hosted on G2.com.

AS

Verified User in Security and Investigations

Enterprise (> 1000 emp.)

5/29/2017

"Takes a bit of patience"

3/5

What do you like best about Sage AR Automation?

The fact that you can upload supporting documents for clients that may require same. Review collected by and hosted on G2.com.

What do you dislike about Sage AR Automation?

The format of reports that are setup via the filters Review collected by and hosted on G2.com.

Recommendations to others considering Sage AR Automation:

Conduct a full feasibility study based on current operations of your organization and investigate whether or not Anytime Collect can fulfill all your requirements prior to purchasing so that there are no surprises upon implementation Review collected by and hosted on G2.com.

What problems is Sage AR Automation solving and how is that benefiting you?

Collections on a broad scale, we have realized that we are able to view invoices and payments for multiple clients across the group of companies Review collected by and hosted on G2.com.

UE

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

5/25/2017

"Best Collection Software"

5/5

What do you like best about Sage AR Automation?

The best thing about ATC is that it touches every single past due account with email templates that the user sets up. You are not limited to collection letters, you can send Welcome letters, or any other type of communication you need to push out to your customer. Review collected by and hosted on G2.com.

What do you dislike about Sage AR Automation?

There isn't really anything I dislike, e2b is consistently listening to their customers and enhancing their software. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

5/23/2017

"not what the sales representative showed us at all - bad decision"

0/5

What do you like best about Sage AR Automation?

The demonstration was amazon, but unfortunately that's where it ended. This program on paper was ideal, but it never even launched. Botched delivery from day one. Review collected by and hosted on G2.com.

What do you dislike about Sage AR Automation?

The site is extremely slow. I am better off downloading my data into excel from EPICOR and creating statements myself versus trying to make sense of Anytime Collect. Every click is another point of frustration and permanent buyers remorse. Review collected by and hosted on G2.com.

Recommendations to others considering Sage AR Automation:

Dont. Just don't. Review collected by and hosted on G2.com.

What problems is Sage AR Automation solving and how is that benefiting you?

No AR problems were solved as a result of purchasing Anytime Collect. In fact, it only created a larger one when I had to justify the wasted expense to my CFO and Controller. The only benefit from my mistaken purchase is a life-long lesson to never believe a software sales professional. Review collected by and hosted on G2.com.

RS

Robert S.

Director Of Information Technology

Small-Business (50 or fewer emp.)

5/23/2017

"Not for Single Tenant Cloud Customers"

2/5

What do you like best about Sage AR Automation?

Ability to annotate invoices, theory of getting sales force involved in collection Review collected by and hosted on G2.com.

What do you dislike about Sage AR Automation?

Support, not easy to use , Very long and expensive implementation Review collected by and hosted on G2.com.