I like that SafetySync is really user friendly. I am pretty computer literate but I generally require some training on new software. With SafetySync, I was able to get up and running in very little time and learn as I went along. My experience talking with our employees who have used it indicates they found the same thing. After I set up our employees and they received their setup emails they also went forward with little training from me.
I like that our employees are able to access policies, MSDS, training, etc. from anywhere as long as they have a computer. Being able to communicate through bulletins is really convenient and I can ensure everyone gets messages.
I have some employees whose 1st language is not English. This does create problems in understanding and these same employees are resistant to doing the training.
While I did manage to begin using the program with a minimum of training I found that I did miss some information that was necessary to have because there really was no "formal" program set up to ensure I had all the info. Once I realized I was missing something I was able to ask for and receive the information so I could continue.
Communicating with employees as well as ensuring safety training has been done.