CS
Carter S.
Small-Business (50 or fewer emp.)
"Excellent product and costumer service"
5/5
What do you like best about Safari Portal?

Safari Portal helps create very professional itineraries and allows your clients to recieve an individual and private link to their very own travel experience. Because it it so well designed and managed, their are so many properties who are part of the portfolio - and companies keep joining.

I want to make a special mention about the overall costumer service. I have reached out to the Safari Portal team on multiple occasions and their professionally, kindness and service is a 10/10!

Thank you Safari Portal for helping us create a fantastic product for our travelers. Review collected by and hosted on G2.com.

What do you dislike about Safari Portal?

Overall I love using this application. Perhaps there can be more room for customization so itineraries do not look similar to other's. Review collected by and hosted on G2.com.

PB
Pam B.
Small-Business (50 or fewer emp.)
"Fantastic!"
5/5
What do you like best about Safari Portal?

Everything has been going GREAT with Safari Portal! I dove right in and have enjoyed working with it, which has been quite intuitive (as promised).

Rachel, thank you for all that you do. You have created a wonderful product and cultivated an excellent team! Clearly, you lead by example.

Emma and Rachel always super helpful and highly responsive when I had/have my silly questions at hand - thank you for that.

Our clients are also enjoying the new format quite a bit which is fantastic! Setting up our own pages has been really nice and so much easier especially since we tend to use the same properties that we have partnered with over the years and love so much.

All in all, I’ve been finding our own ‘groove’ within the program which does save a lot of time – just like I knew it would. Review collected by and hosted on G2.com.

What do you dislike about Safari Portal?

This is a little thing which certainly does not impede our satisfaction with this application whatsoever ... While Rachel has helped to make our logo a bit bigger, there are times when I wish our company's logo could be more prominent. With that said, I do understand why it is designed the way it is as it is hard to accommodate different kinds of logos - a standardization has to be made at some stage.

The pricing ... well, it is an investment - kind of like the trips that we design! We decided to invest in our company and to make our itineraries 'shine'. So far, it has been worth it. Review collected by and hosted on G2.com.

BB
Ben B.
Mid-Market (51-1000 emp.)
"Easy to use!"
5/5
What do you like best about Safari Portal?

Safari Portal is beautifully designed and easy to use! The user experience is tremendously important, and we have been happy with how easy Safari Portal is to understand. It is a big timesaver in the process as well. Review collected by and hosted on G2.com.

What do you dislike about Safari Portal?

I can't think of anything at the moment. Review collected by and hosted on G2.com.

Katherine K.
KK
Katherine K.
Small-Business (50 or fewer emp.)
"A Truly EPIC Itinerary Builder Tool! Love, Love, Love <3!"
5/5
What do you like best about Safari Portal?

As of December 2022, I've been a Safari Portal user & faithful supporter ever since I made the switch from a different builder that I had been subscribed to since 2019. I couldn't be more happy or satisfied overall. It's beautifully designed, easy to use and an immense time saver. My clients have also only shared positive feedback when they have viewed their travel itineraries on this platform.

There are SO many things I like best about Safari Portal that it's difficult for me to just choose one. Outside of the functionality & the final deliverable provided by this program, I would have to say the behind the scenes team really makes all the difference. Since I signed on, they have been exceedingly helpful & accommodating to my company's needs. Always attentive and ready to assist with answering questions or addressing concerns. They truly are a forward-thinking business working hard to solve operational challenges & digital inefficiencies that we face within the travel industry. Review collected by and hosted on G2.com.

What do you dislike about Safari Portal?

Nothing :-)! They are really doing a superb job 😊. Review collected by and hosted on G2.com.

AF
Andrew F.
Small-Business (50 or fewer emp.)
"Extremely pleased, makes everything so much simpler and easier!"
5/5
What do you like best about Safari Portal?

It is online, visually impactful, well laid out, clean, simple and straightforward with helpful video tutorials and first-class customer support. Brilliant! Review collected by and hosted on G2.com.

What do you dislike about Safari Portal?

Cannot think of any, only that I had to wait so long for Safari Portal to be actually created. I have been waiting for this for decades! Review collected by and hosted on G2.com.

Goa B.
GB
Goa B.
Director Of Operations & Trip Planner
Small-Business (50 or fewer emp.)
"Exactly what travel ind. needs"
5/5
What do you like best about Safari Portal?

Safari Portal is intuitive, easy to use and always developing with the user needs in mind. It allows us to very easily showcase trips in a way we never could before, while saving time on constant recreation of itineraries and other material. Review collected by and hosted on G2.com.

What do you dislike about Safari Portal?

I don't dislike anything about Safari Portal. Any hurdles we've had have been considered and improved in a timely manner. Review collected by and hosted on G2.com.

NM
Nick M.
Small-Business (50 or fewer emp.)
"Elegant and functional"
5/5
What do you like best about Safari Portal?

We are a luxury DMC working with global highend and luxury TO worldwide. We have been looking for a presentation that would fit our philosophy and image. I found Safari portal easy to use, elegannt with a sopshisticated look that we need. I love the fact that can be personalized according to our needs. Review collected by and hosted on G2.com.

What do you dislike about Safari Portal?

The fonts can not be modified, even tho the fonts that they seleted is actually very nice. Review collected by and hosted on G2.com.

VB
Vanessa B.
Small-Business (50 or fewer emp.)
"My business would not be the same without Safari Portal!"
5/5
What do you like best about Safari Portal?

From the moment you start using Safari Portal, you can tell it was made by people who care, and by people who have extensive expertise in travel. Every single feature and tool has been meticulously thought out and executed. The platform is also constantly striving to innovate, with new features and upgrades emerging to make the experience even more tailored to its users. I am especially grateful to Rachel and her team for always being on hand to answer any questions I may have, particularly in helping a new member of my team.

My favourite element has to be the new 'Guest Portal' feature, which allows suppliers, clients and agents to view and add information and content to a beautifully presented 'hub'. The attention to detail and ability to customise to each clients' preferences is unmatched and I could not recommend Safari Portal more. Review collected by and hosted on G2.com.

What do you dislike about Safari Portal?

It might be useful to have a more in-depth starter course that's easily shared with my team for all new users to use or a 1-1 demo as part of the subscription, although the support team and help videos have been helpful.

The most important improvement that I would also like to see happen is more content on destinations and accommodation. The best thing would be if we could directly export information from Hotel websites for example, so that we don't have to manually input each detail on rooms and location etc. Review collected by and hosted on G2.com.

SD
Simon D.
Small-Business (50 or fewer emp.)
"The best just got even better!"
5/5
What do you like best about Safari Portal?

Safari Portal is 'hands down' the best itinerary builder out there (we have tried many!) - it is elegant, efficient and a joy to use. This is underpinned by engaging regular online training using relevant examples and oustanding highly responsive support from the SP team. V2.0 takes the product to new heights! Review collected by and hosted on G2.com.

What do you dislike about Safari Portal?

Nothing can ever be all things to all men, but SP's commitment to continual improvement is excellent. They listen to user suggestions and have a clear well communicated implementation plan. Review collected by and hosted on G2.com.

Berglind H.
BH
Berglind H.
Founder - Owner - GM
Small-Business (50 or fewer emp.)
"Safari Portal Nailed it!"
5/5
What do you like best about Safari Portal?

Safari Portal had me at "hello"! The smooth onboarding, user-friendly interface and, most importantly, create the most beautiful itineraries to present to your clients, the kind you've always envisioned but never really got. We do now; thanks to Safari Portal, they NAILED IT! Review collected by and hosted on G2.com.

What do you dislike about Safari Portal?

It is a bit pricy but worth it. There is nothing I dislike about Safari Portal, although I would like to be able to adjust the font size for the text covering visuals. Review collected by and hosted on G2.com.