Mann P.
MP
Mann P.
Machine Learning Engineer
Mid-Market (51-1000 emp.)
"Best website for travel agencies"
4.5/5
What do you like best about Sabre Mosaic™ Agency Workspace?

I like their mobile first technology that gives me more features and easily can navigate to wherever i want to. Review collected by and hosted on G2.com.

What do you dislike about Sabre Mosaic™ Agency Workspace?

The UI can be made more better and sometime the Customer support is not that good Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Sabre"
4/5
What do you like best about Sabre Mosaic™ Agency Workspace?

You can make reservations for hotels, car rentals, and flights. Review collected by and hosted on G2.com.

What do you dislike about Sabre Mosaic™ Agency Workspace?

There are a lot of codes that you have to use for getting the information. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Good…but place for improvement."
3.5/5
What do you like best about Sabre Mosaic™ Agency Workspace?

Helpful in all travel arrangements. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about Sabre Mosaic™ Agency Workspace?

Useful but doesn't have a good support system. Review collected by and hosted on G2.com.

David S.
DS
David S.
Product Operations
Enterprise (> 1000 emp.)
"Not the most user-friendly software"
1.5/5
What do you like best about Sabre Mosaic™ Agency Workspace?

With some training you're able to do the operations you are required to do. Review collected by and hosted on G2.com.

What do you dislike about Sabre Mosaic™ Agency Workspace?

It's not intuitive. You need to take days of training to be able to do simple operations. Using Sabre 360 is not part of my day to day and when I need to use it, it's very painful as I need to go over my notes or ask other folks who are more proficient using it. Review collected by and hosted on G2.com.

Sivan R.
SR
Sivan R.
T
Small-Business (50 or fewer emp.)
"Sabre Red 360 needs improvement"
3/5
What do you like best about Sabre Mosaic™ Agency Workspace?

Sabre Red 360 has some benefits which regular Sabre didn't have, for example the ability to paste a credit card nummber into a reissue screen. Another usefull feature is the built in PNR scripts for adding SSRs, Traveller information etc. Review collected by and hosted on G2.com.

What do you dislike about Sabre Mosaic™ Agency Workspace?

I am not a big fan of the Command Helper. What I really dislike is that in case of a small error, when looking for availability or booking a hotel or car, the screen resets, and I have to enter all the information all over again. I need to work fast, so I can not afford to lose time working this way. For that reason, I still use manual commands. A way to solve some of these issues would be to show a manual command after entering the info in the command helper to be modified slightly and then be resubmitted. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
CL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Easy to Use"
5/5
What do you like best about Sabre Mosaic™ Agency Workspace?

Sabre is really helpful in travel consultant. Its easy to find and book flights and hotel reservation. Review collected by and hosted on G2.com.

What do you dislike about Sabre Mosaic™ Agency Workspace?

Sabre is slow when you open the system. Difficult to book the car. Review collected by and hosted on G2.com.

Katherine G.
KG
Katherine G.
Travel Consultant
Small-Business (50 or fewer emp.)
"Complicated for newcomer, but powerful travel tool"
5/5
What do you like best about Sabre Mosaic™ Agency Workspace?

Sabre Red 360 is friendlier to new people than the old version. Command Helper tool is incredible. Consolidates all the searches into one app. Combining with ClientBase to store passenger details is very easy. Review collected by and hosted on G2.com.

What do you dislike about Sabre Mosaic™ Agency Workspace?

Need training and cheat sheets to be able to function at the lowest possible level on Sabre, and it's not very easy to amend a query without completely re-doing it. Review collected by and hosted on G2.com.