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SaaScend Reviews & Provider Details

Scale with Intention. Win with Precision. Founded in 2015, SaaScend is a revenue operations consultancy, partnering with go-to-market (GTM) teams across sales, marketing, and customer success. Helping over 300 companies to succeed with our SaaS + Services approach, we focus on the strategy and execution of your operations, so you can focus on GTM. THE SAASCEND DIFFERENCE Singular Focus. We don’t do everything for everyone. We are ops people through and through, and we deliver extraordinary outcomes because we eat, breathe, and sleep operational excellence. Good People. We’re only as great as the quality of our people. We are not only exceptional at what we do, we are fun, collaborative, and committed to helping you hit the peak of your revenue potential. Full Coverage. We’re not just a strategic consulting firm. We dig into the details, build the right roadmap, and provide products and services that can get you there farther and faster. Fast Ramp-Up. We don’t get hung up on analysis. We’ve done the homework ahead of time and therefore dive into the real work immediately, so you experience impact in the first week. Partner Ecosystem. We know it’s not just about us. We work with best-in-class companies who provide incredible products and services to solve the pains you experience every day. OUR SOLUTIONS Schedule a free CRM and Marketing Automation system audit with us to understand the current state of your org as well as the next steps to advance and streamline your processes. SERVICES Implementation Migration Integration Lead Flow Lead Grading & Scoring Lifecycle Stages Campaign Architecture Reporting & Dashboards Pipeline Forecasting Activity & Milestone Tracking Pricebook & Products SaaS Metrics Account Based Marketing GDPR Compliance Churn Tracking PRODUCTS Automated Campaigns App Attribution Forecasting WAYS WE WORK WITH YOU We are your team. If you need to scale the business farther faster, we can be your team, operating independently, while executing and streamlining processes that get results. We augment your team. If you are looking to solve a complex business challenge and need additional help, we can come alongside your team, collaborating to execute an innovative solution. We guide your team. You may have all of the resources in place, but desire strategic guidance from an expert. We can be your strategic consultant, sharing recommendations and proven best practices.

Seller

SaaScend

Discussions

SaaScend Community

Languages Supported

English

Overview by

Craig Jordan (We Scale SaaS and Tech Companies | Demand Generation + Sales & Marketing Ops)

Top-Rated Alternatives

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SaaScend Media

SaaScend Demo - Client Testimonial, CRO, Tim Waldron

Former CRO of SchoolMint, Tim Waldron shares how SaaScend helped them to increase the velocity of their overall deal process.

SaaScend Demo - Client Testimonial, VP Marketing, Mark Mashaw

Mark Mashaw, VP of Marketing & Growth at Campus, shared how SaaScend helped him to achieve insights into campaign attribution, so that he could make smart marketing spend decisions.

SaaScend Demo - Client Testimonial, Sales & Marketing Ops Manager, Mabel Zhuang

Mabel Zhuang, Former Sales & Marketing Operations Manager of SchoolMint, shares what a great value SaaScend's depth of technical knowledge was to their business.

SaaScend Demo - Client Testimonial, VP of Sales, Wes Cobb

Wes Cobb, Former VP of Sales at LawYaw shares the insights that he was able to obtain from their sales funnel due to SaaScend building out their Salesforce instance and configuring the foundation for their business.

SaaScend Demo - Client Testimonial, EVP of Revenue, Miles Prowse

Miles Prowse, EVP of Revenue at BurnRate.io, describes the amount of bandwidth that he was able to save to dedicate time and focus towards coaching his team and solving prospective customer challenges, because of working with SaaScend.

SaaScend Demo - Client Testimonial, Customer Success & Operations Manager, Alicia Balance

Former Customer Success & Operations Manager of SourceClear, Alicia Balance, shares her experience of having SaaScend as an extension of their team.

SaaScend Reviews (7)

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Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/9/2025

"Poor Ops services still haunting our CRM"

0.5/5

What do you like best about SaaScend?

The CS team was generally very pleasant. However, be wary of this. They will add more people to your account team than is necessary so they can bill you for additional hours for meetings and "internal communications" among their own team members. Review collected by and hosted on G2.com.

What do you dislike about SaaScend?

They were not truly strategic partners and the work they implemented was unnecessarily complex which causes issues anytime we try to make changes.... even still. Their retainer model is also designed in such a way to squeeze the customer. Review collected by and hosted on G2.com.

Recommendations to others considering SaaScend:

Find a different agency Review collected by and hosted on G2.com.

What problems is SaaScend solving and how is that benefiting you?

We brought Saascend in to augment our Marketing and Sales operations function. For a time, we thought things were going well, but admittedly, the internal team was not doing a great job of QA and double-checking their work. Our previous internal team was not deeply knowledgeable in CRM operations (hence why an agency was brought in) enough to realize the web of complexity they were weaving. We have recently parted ways, and we are still trying to fix and clean up the processes they put in place. Review collected by and hosted on G2.com.

Ashwin K.

Digital Marketing Manager

Mid-Market (51-1000 emp.)

11/3/2023

"Glad we got amazing team for successful Pardot Migration"

4.5/5

What do you like best about SaaScend?

Craig has really givem enough time to understand our industry and business challenges. Our organization is from Quality management domain - so we needed a powerful CRM tool through which our sales and marketing team can understand, nurture leads or prospects. Saascend team helped us to migrate our old contacts database to Salesforce with ease. In addition to helping us to undestanding CRM structure and lead management, educated us about project implementation post-sales using Salesforce. Review collected by and hosted on G2.com.

What do you dislike about SaaScend?

We had no issues working with Saascend and they really made the entire migration process so smooth that Even our freshers started using Pardot with ease.I have been incredibly impressed by SaaScend. They have been an important partner in our revops function and have demonstrated an amazing level of expertise, attention to detail, and true partnership. I would highly recommend that SaaScend to anyone considering a revenue operations partner. Review collected by and hosted on G2.com.

Recommendations to others considering SaaScend:

Saascend helped us to achieve our desired sales and marketing goals by educating and implemeting Pardot. The implementation process is very smooth, hassle free and informative which helped our entire team to use Pardot efficiently. Review collected by and hosted on G2.com.

What problems is SaaScend solving and how is that benefiting you?

Saascend helped us to migrate to Pardot from previous marketing automation tool in no time. Experience working with Saascend team was so amazing that, they have skills and knowledge to educate, eloborate and implement the entire marketing automation to Pardot without any hassle. From our first meeting with Saascend, Craig and his team was so informative and helped us to get complete understanding of Pardot and its advanced features which eventually helped to create better marketing campaigns using Pardot. Review collected by and hosted on G2.com.

Quentin W.

Sales Director

Small-Business (50 or fewer emp.)

11/28/2022

"Marketing/Rev Ops Genius"

5/5

What do you like best about SaaScend?

Ease of communication, the integration, workflows and automations Review collected by and hosted on G2.com.

What do you dislike about SaaScend?

Nothing at this time. The experience was simple and went off without a hitch. Review collected by and hosted on G2.com.

Recommendations to others considering SaaScend:

Adhere to their advice. The amount of time they can save you is easy to quantify!!! Review collected by and hosted on G2.com.

What problems is SaaScend solving and how is that benefiting you?

SaaScend came in at the 11th hour. We struggled with our HubSpot to SalesLoft integration and making sure that all customer interactions were being logged and monetized. The SaaScend team came and provided a diagnostic report of everything we need to run more efficiently. We ended up utilizing the integration, they helped us set up workflows and automations between our sales and marketing teams. Review collected by and hosted on G2.com.

Kate D.

Mentor / Workshop Speaker

Small-Business (50 or fewer emp.)

11/27/2022

"The Real Deal. The Right People."

5/5

What do you like best about SaaScend?

SaaScend is founded and operated by some of the best humans I've ever met. They are not only kind; they are capable. I trust their work and have seen incredible results because of their efforts in helping me scale my business. Review collected by and hosted on G2.com.

What do you dislike about SaaScend?

Nothing. This team has become an extension of my own. The results are incredible. They are the real deal. Review collected by and hosted on G2.com.

Recommendations to others considering SaaScend:

Just hire them. Period. Review collected by and hosted on G2.com.

What problems is SaaScend solving and how is that benefiting you?

SaaScend has supported my organization, as well as my clients' companies, with building out sustainable RevOps. Their entire approach shores up not just the systems and strategies, but the teams behind them, has been remarkable. I feel confident Review collected by and hosted on G2.com.

Mac H.

Marketing Project Manager

Small-Business (50 or fewer emp.)

11/22/2022

"Great team, great resource"

5/5

What do you like best about SaaScend?

So knowledgable, friendly, and takes action quickly. Review collected by and hosted on G2.com.

What do you dislike about SaaScend?

Nothing bad to say about the Saascend team. Review collected by and hosted on G2.com.

Recommendations to others considering SaaScend:

If your team is low on bandwidth or the internal skills to set-up a scalable system and process - SaaScend is a great company to support your efforts. They support your team in making sure you have thought through the full cycle of what is needed now and in the future to make sure you go through implementation/build once. Review collected by and hosted on G2.com.

What problems is SaaScend solving and how is that benefiting you?

SaaScend supported our small GTM revenue operations team at a small start-up. They had to the tools and bandwidth to build a scalable system/process that we didn't have internally. Review collected by and hosted on G2.com.

Alex G.

Director of Revenue Strategy & Operations

Small-Business (50 or fewer emp.)

11/23/2022

"RevOps Experts You Want to Be In Business With"

4.5/5

What do you like best about SaaScend?

The people - they are smart, driven, ambitious, thoughtful, and downright great people to work with. Review collected by and hosted on G2.com.

What do you dislike about SaaScend?

If you choose to outsource work, you will sacrifice a degree of control over project management. That is not unique with SaaScend, but it is the case nonetheless. Review collected by and hosted on G2.com.

Recommendations to others considering SaaScend:

Dive deep with their team - they roll up their sleeves and do deep, thoughtful analysis before even signing up for partnership. Review collected by and hosted on G2.com.

What problems is SaaScend solving and how is that benefiting you?

We are a high-growth startup aggressively scaling our commercial team and need our operations to keep pace; SaaScend is providing both execution support and strategic advice to enable that scale. Review collected by and hosted on G2.com.