Verified User in Government Administration
AG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"A Much Better Alternative"
0/5
What do you like best about SaaSAssure?

To be honest, there were some features that we liked. However, the performance of the product and high overhead of a single threaded solution were intolerable. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

The false statements regarding feature set items that have not worked for many generations/releases of the product. A simple fabrication of truth. Review collected by and hosted on G2.com.

Mauro R.
MR
Mauro R.
IT Engineer / Network and Security Expert
Apparel & Fashion
Enterprise (> 1000 emp.)
"Complete Backup for virtual private datacenter"
4/5
What do you like best about SaaSAssure?

We start to work with a virtual private datacenter from few month, all the server will be saved with Asigira without any problem and a really good performance Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

At this moment I didn't see nothing to dislike Review collected by and hosted on G2.com.

Debbie C.
DC
Debbie C.
Teaching Assistant
Mid-Market (51-1000 emp.)
"Software that sereves a need"
4/5
What do you like best about SaaSAssure?

The basics are all at my fingertips and and it has simple commands Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

it does not have any drawbacks that I can see Review collected by and hosted on G2.com.

Oliver O.
OO
Oliver O.
I.T Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Not Very good"
1/5
What do you like best about SaaSAssure?

It some times backs up with no errors... Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Limited support on errors and issues on backup sets Review collected by and hosted on G2.com.

David F.
DF
David F.
Director of Operations
Computer Software
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Comprehensive protection for endpoints, virtual and physical servers, and cloud apps"
4.5/5
What do you like best about SaaSAssure?

Provides a single data protection interface for physical servers, virtual machines, endpoint devices, and cloud applications. Customers have granular control over all aspects of backup sets, including retention, filtering, and scheduling. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

The interface is outdated, which throws off first time users. Once they get past the initial look, however, the functionality is there. Once the GUI refresh is completed the initial introduction to the software will be easier. Reporting is also difficult, as there's not a lot of built in reporting capability. You do have access to lots of data that can be fed into reporting tools, however. The GUI refresh and additional reporting would earn it that last star. Review collected by and hosted on G2.com.

Grey P.
GP
Grey P.
analista de siniestros
Insurance
Small-Business (50 or fewer emp.)
"Asigra"
5/5
What do you like best about SaaSAssure?

excellent as it is a software platform recovery backup enterprise level and produced and marketed by Asigra Inc. is an agnostic solution of hardware and software that enables support of a wide variety of devices , operating platforms , enterprise applications and hypervisors. The software is not Asigra agent and does not require a software agent to be installed on each of the machines or platforms must be supported Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

all excellent , nothing disgusts me this app Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Good backup solution"
3.5/5
What do you like best about SaaSAssure?

it works perfect with least issues and has all required configuration. Its also easy for reporting and support is very helpful Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

its not easy for global deployment,

its not easy for global configuration change, the config file has to be changed manually to each machine. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Systems Administrator"
3.5/5
What do you like best about SaaSAssure?

Easy to use and understand when there a occasional issue Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Needing administrator right to SQL.No help locally from what I can see. Review collected by and hosted on G2.com.

Richard D.
RD
Richard D.
Sr. Systems Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Product is clunky and bloated, support is almost non existant."
1/5
What do you like best about SaaSAssure?

They allow MSP to backup customer data and the price is cheaper than some competitors. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

We offer this as a MSP solution, however we have to have 6 servers in house and one has to be physical the license server. Then we also have to have a server at each customer address and then the agent on each system being backed up. The systems at our site are mostly all Linux, and the interfaces are not user friendly. Finally, their support is not good at all. If you do not pay an extra 1400 dollars for one time remote access incident support or 400 for a phone call then you are stuck with logging into the web portal and jumping through 100 hoops to create a case only to have to wait up to 24 hours to get a vague email response. Also I cant even find their knowledge base, and downloads are also not available from their site. This is the worst support experience I have had in 22 years in the business. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"asigra is a great enterprise backup solution"
4/5
What do you like best about SaaSAssure?

asigra is a solid backup solution for smb and enterprise clients, i found the interface very easy to use Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

i felt the software required too much resources and a dedicated server Review collected by and hosted on G2.com.