Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Solid Backup Solution"
4.5/5
What do you like best about SaaSAssure?

Asigra Backup Solution is mature and solid product for enterpise solutions. Quite easy to understand and manage. Very good support, always ready to help. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Lack of some important functionalities like Docker backup. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Solid Backup Solution"
5/5
What do you like best about SaaSAssure?

The way (very easy) to backup Virtual Machines under vCenter or under ESXi. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Not easy to dislike ASIGRA components, but it is better to work on latest ASIGRA versions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Asigra Backup"
4/5
What do you like best about SaaSAssure?

Features are available to backup almost any type of data including Exchange, SQL, VMware, Hyper-V, etc. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Somewhat high learning curve due to multiple features. The user interface can be improved and made more user-friendly. Review collected by and hosted on G2.com.

Anuj M.
AM
Anuj M.
Director Technology
Information Technology and Services
Small-Business (50 or fewer emp.)
"Comprehensive Data Protection Solution"
5/5
What do you like best about SaaSAssure?

The best thing about Asigra is that it is a complete end to end data protection solution that provides flexible and robust data protection solution. You can backup any data type you want to. Being agentless helps in quick deployment and upgrades without any hassles.

You rarely need after sales support as the product is very stable & even if reqd., the support works very quickly & efficiently.

You have the options to choose between Private, Public & Hybrid models with local copies as well as remote protection. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Reporting tools and GUI need enhancements. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fantastic product"
4.5/5
What do you like best about SaaSAssure?

Agentless, security, ease of use. The documentation has largely improved since v12 and 13 Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

- The new DS-User GUI. None of our customers use it.

- The Asigra certification Review collected by and hosted on G2.com.

Steve P.
SP
Steve P.
System Administrator II
Information Technology and Services
Enterprise (> 1000 emp.)
"Asigra Backup"
5/5
What do you like best about SaaSAssure?

This is the best backup solution I have used. Very easy to setup and very user friendly. I have administered other backup solutions like comvault, and symantec. This is by far the easiest and best solution for a Managed service provider. The ability to not have an agent on every server that needs to be backed up is great. No extra overhead on the servers. The tech support is outstanding as well. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

I think the event log needs some work. The error's that show up in the log sometimes don't make a lot of sense. It takes a while to determine what the actual failure is.

The backups don't work well over small network pipes. We have many customers that we support that don't have a high bandwidth circuit so the backups could run for days for a large amount of data. And then after running for so long, the end up failing anyway.

Review collected by and hosted on G2.com.

MR
Matt R.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Asigra has saved our clients lots of money."
5/5
What do you like best about SaaSAssure?

Asigra just works. It's easy to use and it backs up all of our clients data. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Configuring retention rules can be a chore and confusing. Review collected by and hosted on G2.com.

RB
Ramon B.
Small-Business (50 or fewer emp.)
"Very responsive and Intuitive"
4.5/5
What do you like best about SaaSAssure?

the intuitiveness of the software, it lays out the information simple for your understand and function Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

currently i have not met on anything i dislike about this Review collected by and hosted on G2.com.

Glen D.
GD
Glen D.
Storage Backup engineer
Enterprise (> 1000 emp.)
"ACE certified administrator review : Best cloud backup solutions I have used"
4/5
What do you like best about SaaSAssure?

I love that the solution is VERY salable and robust. We are a MSP and there is very few products that offer the security needs we require and also the speed. For DR tests, backing up and restoring data Asigra does it all and does it well. Their tech support is great and knowledgeable. When we have had emergency issues over the years I have always gotten prompt excellent support, whether it is account team or tech support. They also have a features add forum where the developers put more time towards the requested items to make the product better. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Some of the reporting on storage trend growth or custom reports can be not user friendly. The install process and setting up backups can be a bit overwhelming for a new administrator but with proper escalation of trained support this is easily overcome. Review collected by and hosted on G2.com.

BP
Brian P.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to setup and easy to manage."
5/5
What do you like best about SaaSAssure?

I enjoy the fact that this is an agent-less backup system. As an MSP we setup multiple customers and not having to install an agent on every server is great time saver. Also we are now learning about the new AMC. I think its a great tool. integrating an antivirus to help protect against ransomware is amazing. I look forward to implementing this server in our environment soon. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

The retention settings can be a little confusing. Another draw back with Asigra is that support is usually a few versions behind Red Hat Linux. We had an issue with a customer who was liked to update Red Hat within a month of the update coming out. We had to have them drop the service pack of Red Hat just to install Asigra. Researching errors can be a little cumbersome on the support site. Unlike other products where a quick google search will solve most of your issues. Review collected by and hosted on G2.com.