--- title: JustCall Reviews meta\_title: 'JustCall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2393 reviews by the users' company size, role or industry to find out how JustCall works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2393 scale: '5' date\_modified: '2026-08-11' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # JustCall Reviews & Product Details Visit Website JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace * * * Product Website JustCall Seller [Saas Labs](https://www.g2.com/sellers/saas-labs) Discussions [JustCall Community](https://www.g2.com/products/saas-labs-justcall/discuss) Languages Supported English Solution Type All-in-One Overview by JustCall Team Show More ## Pricing Pricing provided by JustCall. ### Team $29.00 2 - User/Month (Billed Annually) [ View More Pricing Information ](https://www.g2.com/products/saas-labs-justcall/pricing) ## JustCall Integrations (77) What do users say about integrations? 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Zoho Recruit ](https://www.g2.com/products/zoho-recruit/reviews) Show More ![Operations T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Operations T.") OT Operations T. Operations Small-Business (50 or fewer emp.) 12/18/2025 "Outbound Calls with JustCall Integrations" 4/5 What do you like best about JustCall? I like the ease of use of JustCall. I also appreciate the availability of integrations, allowing us to connect the lists seamlessly. Review collected by and hosted on G2.com. What do you dislike about JustCall? Within integrations, there's not a lot of options. Like for Leadconnector, you can only use tags, and when a campaign is resynced it doesn't remove contacts no longer in the list, it only adds. Setup and troubleshooting require a lot of calls with support. Zapier connections only allows removal from one campaign at a time. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall helps with calling multiple people several times a day via a power dialer. It allows us to connect the lists seamlessly with its availability of integrations. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12115371/official_response/edit) Hi Operations T., Thanks for taking the time to share your thoughts. We’re glad to hear that JustCall is making your outbound calls and power dialing a bit easier, and that the integrations are helping your workflow. We hear you on the limitations with Leadconnector, Zapier, and campaign syncing. That’s super useful feedback and we’ve shared it with our team as we look at ways to improve. Really appreciate you letting us know how we can make things better. Cheers, Team JustCall Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 1/12/2026 "Great Call Recording, But Desktop Features Need Improvement" 3/5 What do you like best about JustCall? I appreciate having access to call recordings, as it allows me to refer back to important conversations whenever needed. Additionally, being able to use the software on my desktop is a valuable feature for me. Review collected by and hosted on G2.com. What do you dislike about JustCall? The desktop feature isn't very robust, and I've experienced problems with receiving random MFA prompts even when I haven't requested them. It seems like there are quite a few bugs in the computer usage functionality, which is disappointing since that's the feature I rely on the most. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall centralizes our client communications and ensures nothing falls through the cracks. The voicemail notifications and call logging features help me stay on top of client needs and follow up quickly. It's made managing multiple client relationships much more efficient and has improved our overall responsiveness. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12084804/official_response/edit) Hi there, thanks for your feedback. We’re glad to hear call recordings, voicemail notifications, and call logging are helping you stay on top of client communication and follow-ups. We understand how frustrating desktop-related issues and unexpected MFA prompts can be, especially when you rely on that experience daily. This feedback has been shared with our product team, and our support team would be happy to look into this with you directly. Thanks again for taking the time to leave a review. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KR Kalpesh R. 12/15/2025 "Comprehensive Communication Tool with Few Glitches" 5/5 What do you like best about JustCall? I use JustCall for multi-channel communication, managing calls, SMS, WhatsApp, and email all in one place, which consolidates communication nicely. I find the interface simple, making it easy for beginners to set up and use for daily tasks like mass texting. I really appreciate the features like AI call transcription, summaries, and agent assist that save time. The pricing model offers good value for money, especially for small and mid-sized businesses compared to more expensive enterprise options. Setting up JustCall was very easy. I would definitely recommend it to my friends. Review collected by and hosted on G2.com. What do you dislike about JustCall? Many users report occasional dropped calls, audio lag, choppy connections, and general connectivity problems. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? I use JustCall for multi-channel communication, managing calls, SMS, WhatsApp, and email in one place. It offers a simple interface that's easy for beginners, with features like AI call transcription, summaries, and agent assist, saving us time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Isabelle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle S.") IS Isabelle S. 12/11/2025 "Efficient Sales Calls with Exceptional Transcript Features" 4/5 What do you like best about JustCall? I really like the transcript feature in JustCall. It's my favorite part because I can quickly review anything from a call with ease. The transcript groups are really good, and they summarize everything brilliantly for us, so when I need to find something specific, it's just there. This makes reviewing calls so simple. Review collected by and hosted on G2.com. What do you dislike about JustCall? I wish the transcripts had some way of finding something in particular. If transcripts or just calls in general could allow me to find a certain point in a call by putting in a few words into some sort of chat box, that would be really helpful. I don't want to go through an hour worth of transcripts to find what I need. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? I find JustCall's transcript groups really good for reviewing sales calls. They summarize everything brilliantly, so when I need to review a call, it's all just there. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12080457/official_response/edit) Hi Isabelle, Thanks for sharing this. Glad the transcripts and summaries are making call reviews easier. Totally hear you on search. Skimming long transcripts is not fun. That feedback is super helpful and something we will pass to the team. Appreciate you taking the time to write this. Team JustCall Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrew C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew C.") AC Andrew C. 12/18/2025 "Salesforce Integration Made Easy with JustCall" 5/5 What do you like best about JustCall? I like that JustCall is deeply integrated with Salesforce CRM, which means we don't have to leave Salesforce for making calls and sending texts. This integration is a big time-saver for our agents as they can stay in Salesforce for their tasks. Having immediate visibility at the management level is important for us, and JustCall provides that with access to calls, transcripts, and text messages. I also appreciate the texting feature because we can use templates to trigger text messages, and we can run text and call campaigns directly within Salesforce. The setup was fairly easy for us, although we did face some additional complexity with Salesforce configuration. Review collected by and hosted on G2.com. What do you dislike about JustCall? Nothing works great. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall gives us full visibility into calls, transcripts, and texts. It integrates deeply with Salesforce, saving agents time and supporting text and call campaigns within the platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Charu K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charu K.") CK Charu K. Professional Services Consultant Mid-Market (51-1000 emp.) 12/16/2025 "Efficient Calling Tool with Easy Setup" 4.5/5 What do you like best about JustCall? I like the ability to leave voicemails if the client doesn't answer. Connectivity is quite fast, and I appreciate that it shows the local time of people I call. This helps me be more mindful of the client's availability when I call them and assists with quick check-ins and follow-ups, saving time spent on emails. The setup was super easy; I just had to log in and go straight to the dialpad. Review collected by and hosted on G2.com. What do you dislike about JustCall? I think a voice-controlled text message could be a nice feature to have. Sometimes voicemails are full and we cannot leave a message, so it would be convenient to send a voice-controlled text message instead. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? I use JustCall for easy and quick communication with clients. It helps in scheduling onboarding meetings and makes me more mindful of clients' availability with local time features, saving time on emails. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12100992/official_response/edit) Hi Charu, Thanks for sharing your thoughts! We’re glad JustCall is helping you connect with clients quickly and stay mindful of their availability. We also appreciate your suggestion about a voice-controlled text feature and will pass it along to the team. Cheers, Team JustCall Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Harshit V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshit V.") HV Harshit V. I'm a influencer and iam gaming video creator Small-Business (50 or fewer emp.) 12/15/2025 "Automated Logging and Easy Setup, But Connectivity Issues Persist" 4.5/5 What do you like best about JustCall? I love that with JustCall, there's no more manual logging since all calls, texts, and recordings are automatically logged in the CRM. This saves agents a huge amount of time and keeps data up-to-date. I also really appreciate the easy setup; getting started is as simple as signing up for a trial, choosing a plan, and getting a new phone number instantly. It's also super easy to invite team members through email links and codes. The integration with CRM systems for click-to-call and automatic activity logging is crucial, and the Sales Dialer tools enhance sales productivity and connect rates. Review collected by and hosted on G2.com. What do you dislike about JustCall? Dropped Calls: Calls unexpectedly disconnecting. Connection Problems: Difficulties in managing incoming calls and frequent logouts/disconnections. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall solves disconnected communication and manual data entry issues by integrating calls, texts, and CRM logging, saving time and keeping data updated. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jinks S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jinks S.") JS Jinks S. 12/18/2025 "Effective Calling Solution with Seamless HubSpot Integration" 4/5 What do you like best about JustCall? I like how JustCall gives us a phone number to dial and contact leads, and it helps us set up power dialing campaigns and analyze data. I really appreciate the HubSpot integration because HubSpot and JustCall are deeply integrated, making it easy to segregate leads and deals in HubSpot based on the last call outcome from JustCall. Additionally, call recordings are directly thrown into HubSpot. Overall, we are happy with the platform. Review collected by and hosted on G2.com. What do you dislike about JustCall? I find the UI could be improved. The clicks of buttons are not affirming, which leaves users wondering if a voicemail has dropped or not. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall gives us a phone number to dial and contact leads, sets up power dialing campaigns, analyzes data, and integrates deeply with Hubspot to segregate leads based on call outcomes, with call recordings directly stored in Hubspot. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12115031/official_response/edit) Hi Jinks, Thanks for the detailed review. We’re glad to hear the power dialing and HubSpot integration are helping your team manage leads and campaigns efficiently, and that call recordings going straight into HubSpot is making things easier. We hear you on the UI feedback. Knowing when a voicemail is successfully dropped is important, and we’ll take this into account as we improve the interface. Thanks again for sharing your experience. Best, Team JustCall Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![CA Shikhar V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CA Shikhar V.") CV CA Shikhar V. 11/15/2025 "Enhances Global Communication with AI Support" 4.5/5 What do you like best about JustCall? I appreciate that JustCall allows me to make a quick call to anyone at any time, which is incredibly convenient for immediate connections, particularly with individuals residing in other countries. The platform helps optimize agent-customer interactions and enhances deal success through integrated customer communication features. JustCall's capability to turn property inquiries into leads even during non-business hours with AI agents is impressive, as is its ability to equip agents with powerful automations and real-time insights for quicker deal conversions. I am also pleased with the intelligent call routing and AI-powered insights which foster meaningful customer interactions. Additionally, the platform's ease of integration with over 100 popular business tools stands out to me. For personal use, I enjoy the reliability and security of its Voice & SMS communications, answering patient inquiries 24/7 with AI support, and managing patient communications effectively with advanced call management. The HIPAA-compliant communications reassure me regarding patient data security. I find the platform's call management options robust and the design accurate enough for any user, whether literate or not, making the setup a hassle-free experience. Review collected by and hosted on G2.com. What do you dislike about JustCall? I think there are communication breaks occurring on the other side, which creates hindrances in better communication. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? I use JustCall to optimize agent-customer interactions and drive deal success with its integrated customer communication platform, ensuring 24/7 availability and AI-assisted inquiries. It improves team performance with analytics, enhances patient communication with HIPAA-compliance, and integrates with multiple tools. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-11962498/official_response/edit) Hi there, Thank you for taking the time to share such a detailed review. It means a lot to hear how useful JustCall has been for global communication, lead conversion, AI assisted support, and patient interactions. We are glad the platform is helping you stay connected around the clock and that features like call routing, automations, and CRM integrations are supporting both your team and your customers. We also appreciate you pointing out the issue with occasional communication breaks. Reliable call quality is incredibly important and our team is actively working on enhancements to improve stability across different network conditions. Feedback like yours plays an important role in shaping those improvements. Thank you again for sharing your experience and for trusting us with your communication needs. We are always here if you need anything. Thanks Team JustCall Validated ReviewerIncentivizedSource: G2 invite AP Akriti P. Marketing Team Mid-Market (51-1000 emp.) 8/28/2025 "A web based platform that allows to do call send at SMS" 4.5/5 What do you like best about JustCall? Just call is a platform that helps us in doing daily multiple calls and sending SMS to our current clients and this platform also helps us in receiving messages and get their concerns through call on it's dashboard. The software help us in making communication with international clients all over the world and enables us to send and recive messages with them through our personal digital devices. Review collected by and hosted on G2.com. What do you dislike about JustCall? I have been using justcall for more than 3 years now and the main challenge that I faced with this software is the call quality because whenever we do lots of call in a single day then I have noticed that more than 15 to 20% of the call just gets disconnected or we face a issue of sound leakage. There is also a big problem of clarity of voice with just call and trust me It is not good. So, Concludingly according to my experience this software needs a very good and strong internet connection to work properly. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? There are lots of AI agents available on this tool which helps us in giving quick replies to our clients in less than a minute. These agents give smart suggestions to our customers and analyse their complaints and also the intensity and depth of their issue. This platform also helps us in sending automated messages and do proper follow ups in regular interval of time with minimum involvement of our employees. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-11609582/official_response/edit) Hi Akriti We appreciate your loyalty as a long-term user of JustCall and are grateful for your feedback. It's great to hear that the platform's AI agents have been helpful in providing quick replies and smart suggestions to your clients. We acknowledge the importance of addressing call quality issues and are dedicated to improving the overall performance of our service. Best, Team JustCall Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about JustCall? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about JustCall ](https://www.g2.com/products/saas-labs-justcall/discussions/new) ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph Anderson • Last activity over 3 years ago Can I send video or audio messages to my clients? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/37309-can-i-send-video-or-audio-messages-to-my-clients) ![rex l.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rex l.") RL rex le • Last activity over 5 years ago Will you be releasing an update on the Android app to enable the use of saved-reply templates? 1 Upvote 3 [ Join the conversation ](https://www.g2.com/discussions/32262-will-you-be-releasing-an-update-on-the-android-app-to-enable-the-use-of-saved-reply-templates) [ View all Discussions ](https://www.g2.com/products/saas-labs-justcall/discuss) ## Pricing Options Pricing provided by JustCall. ### Team $29.00 2 - User/Month (Billed Annually) ### Pro $49.00 2 - User/Month (Billed Annually) ### Pro Plus $89.00 2 - User/Month (Billed Annually) [ View More Pricing Information ](https://www.g2.com/products/saas-labs-justcall/pricing) JustCall Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall 4.4/5(1,640) [ Compare Now ](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a787194b190f530da1bb58924ec8044/cloudtalk.png "Product Avatar Image") CloudTalk 4.4/5(1,851) [ Compare Now ](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png "Product Avatar Image") Kixie PowerCall & SMS 4.8/5(866) [ Compare Now ](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms) ##### ##### JustCall Features Calling Record Calls Generate Location Call Types Contacts Personalization Information Locater Record Prospect Data Insights Notes Daily Summary Automated Voicemails Dialing Options Preview Dialing Progressive Dialing [ View More Features ](https://www.g2.com/products/saas-labs-justcall/features) ## 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