--- title: JustCall Reviews meta\_title: 'JustCall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2393 reviews by the users' company size, role or industry to find out how JustCall works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2393 scale: '5' date\_modified: '2026-08-11' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents ---

# JustCall Reviews & Product Details

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JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

* * *

Product Website
JustCall
Seller
[Saas Labs](https://www.g2.com/sellers/saas-labs)
Discussions
[JustCall Community](https://www.g2.com/products/saas-labs-justcall/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
JustCall Team

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## Pricing

Pricing provided by JustCall.

### Team

$29.00

2 - User/Month (Billed Annually)

[
View More Pricing Information
](https://www.g2.com/products/saas-labs-justcall/pricing)

## JustCall Integrations
(77)

What do users say about integrations?

Verified by JustCall

[

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 ![Deepak K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak K.")
DK

Deepak K.

1/6/2026

"Streamlined Communication, Efficient Yet Costly"

4/5

What do you like best about JustCall?

I like how JustCall is a user-friendly cloud communication platform that integrates all my business calls, SMS, and customer conversations in one place, making things very organized. It works well on both desktop and mobile, which makes remote communication seamless. I appreciate features like call logging, recordings, and CRM integration because they save time and improve productivity. The automation features like click-to-call, auto dialer, and call analytics are really helpful in boosting productivity. I also value the user-friendly interface and the easy setup, allowing me to quickly create an account, activate virtual phone numbers, and connect with other tools through built-in integrations. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

While JustCall is very useful overall, there are a few areas that don’t work as well or could be improved: Call Quality Can Vary: Sometimes call clarity depends on internet strength, which can lead to choppy or dropped calls. Advanced Features Are Costly: Some of the best tools (like predictive dialers or advanced automation) are only available in higher-tier plans, which may feel expensive for small teams. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

JustCall eliminates the need for a traditional phone system by centralizing business calls and messages on any device. It organizes customer interactions, saves time with CRM integration, and boosts productivity with features like click-to-call and auto dialer. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

RT

Rohan T.

Marketing Team

Mid-Market (51-1000 emp.)

10/22/2025

"Justcall: All-in-One Communication with Effortless Cloud History Access"

4.5/5

What do you like best about JustCall?

For dortoservices Justcall has been a resourcesful software that help us in connecting with our customers regularly. This platform has multiple communicating features like calling SMS or texting, emailing, calling etc and the best part of this tool is that it keeps record of all the chat and call history on it's cloud storage you can access them whenever you want. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

The most difficult part of using Justcall is doing its initial setup with our API softwares. Also for doing the complete integration it took more than 21 days then it become full functional. This software is new to the market so there are some glitches and bugs on their user interface and I trust that they might get them rectified in upcoming future updates. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

Earlier we used to store different type of calling and messaging data on our harddisk and the most difficult part was to access them from different devices but after installing justcall everything is integrated in a same cloud based storage of this software and we are able to access all the data whenever you want and use them according to our need Review collected by and hosted on G2.com.

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Response from JustCall Team of JustCall

[Editedit](https://www.g2.com/survey_responses/justcall-review-11845008/official_response/edit)

Hi Rohan,

Thank you for taking the time to share your experience. We are glad to hear that JustCall has helped your team stay connected with customers and that having call and message history stored securely in the cloud has made things easier for you.

We appreciate your feedback about the initial setup and integration timeline. Our team is actively working on improving onboarding speed and addressing UI glitches to make the experience smoother. Your trust means a lot and we are committed to continuous improvement.

Thanks,

Team JustCall

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate")
AC

Verified User in Commercial Real Estate

Small-Business (50 or fewer emp.)

7/13/2023

"Seamless International Calling with Excellent Integration"

5/5

What do you like best about JustCall?

I do like the sync and the ease of access between mobile and the desktop user interface. When I'm using my desktop all day and need to step away, I still get calls and text messages directly on my phone, which makes it so much easier to get back to everyone in a timely way. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

I would say maybe automations that are not easily integrated with the CRM we use. We do have to use Zapier for that. I do see that you have native integrations with other CRMs like HubSpot. So it would be nice to have more options so that we could natively integrate it with the CRM we use as well. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

I use JustCall for international calls while traveling, making it easy for clients to recognize who’s calling. I like the sync between mobile and desktop, allowing seamless access to calls and messages, improving my response time. Review collected by and hosted on G2.com.

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1/5/2026
Current UserValidated ReviewerSource: Organic

 ![Harsh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh S.")
HS

Harsh S.

SDR

Small-Business (50 or fewer emp.)

5/25/2026

"Local Time for Dialed Numbers Is a Standout Feature"

4.5/5

What do you like best about JustCall?

The local time feature for the dialed number. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

Sometimes when you dial somebody from the crm it takes too long for the extension to load Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

We were experiencing low connect rates with our previous dialler, and switching to justcall resolved the issue. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

BN

Bella N.

1/1/2026

"Easy to Use, Multifunctional Calling Tool"

4/5

What do you like best about JustCall?

I find JustCall very easy to use, which is a big plus. I appreciate that it automatically records and transcribes calls, which is super important for us. The ability to use it on multiple devices and easily share information with other team members who share a number is really beneficial. It's also really helpful that it allows us to review calls for improving our sales team performance and helps us tone up our script. Additionally, being able to call from both laptops and phones and have access to the entire chat history with every customer adds great value. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

It would be nice to be able to get back money that has already been spent on credits. The only other thing would perhaps be providing feedback on sales calls and flagging things like tone to pick up where we are losing deals. Billing was not entirely clear from the start, and we weren't expecting to be charged for numbers as we thought these were included free. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

JustCall allows us to share numbers among our team, use multiple devices for calls, view full customer chat histories, and automatically record and transcribe calls, which is crucial for improving sales team performance and refining our script. Review collected by and hosted on G2.com.

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Response from JustCall Team of JustCall

[Editedit](https://www.g2.com/survey_responses/justcall-review-12168831/official_response/edit)

Hi Bella, thanks for sharing such detailed feedback.

We’re glad to hear JustCall has been easy to use and that call recording, transcription, shared numbers, and multi-device calling are helping your team improve sales performance.

We hear you on billing clarity and credits, and understand how unexpected charges can be frustrating. Your feedback around clearer pricing and more advanced call feedback has been shared with our team. If needed, our support team would be happy to help clarify your setup. Thanks again for your review.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![mr. Tawar j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mr. Tawar j.")
MJ

mr. Tawar j.

1/1/2026

"Effortless Communication with Reliable Call Handling"

4.5/5

What do you like best about JustCall?

I use JustCall to handle customer calls and texts through a single, cloud-based communication system. JustCall removes the hassle of managing calls from multiple devices by bringing everything into one platform, making communication faster and more organized. What stands out most about JustCall is its clean interface and reliable call handling, which make everyday customer communication simple and efficient. I really like how smoothly JustCall works across devices and how easily calls and messages are tracked without extra effort. I use JustCall with our CRM and other business tools, which helps keep communication and customer data synced and organized. The initial setup was very easy. It took little time to configure, and we were able to start using JustCall without any major issues. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

Overall, JustCall works well, but some advanced settings could be made simpler so new users can understand and use them faster. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

I use JustCall to manage customer calls and texts on one platform, making communication faster and organized. It eliminates handling multiple devices, tracks calls and messages easily, and integrates with our CRM, keeping everything synced. Review collected by and hosted on G2.com.

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Response from JustCall Team of JustCall

[Editedit](https://www.g2.com/survey_responses/justcall-review-12168277/official_response/edit)

Hi Mr. Tawar,

Thank you for the review.

We’re glad to hear JustCall has helped simplify your calls and messaging by bringing everything into one platform, and that the clean interface, reliable call handling, and CRM integrations have worked well for your team.

We appreciate your feedback on advanced settings and ease of onboarding. Making these features simpler and more intuitive is something we’re actively working on. Thanks again for taking the time to share your experience.

Validated ReviewerIncentivizedSource: G2 invite

 ![zamiya k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "zamiya k.")
ZK

zamiya k.

12/19/2025

"Streamlined Sales Calls with Seamless CRM Integration"

5/5

What do you like best about JustCall?

I love how easy it is to manage calls and get insights with JustCall. The call recording and CRM integration are game-changers for me. I can track every conversation and follow up effectively, and the analytics help me coach my team better. The integration with our CRM makes it easy to log call data and track performance with detailed analytics. JustCall streamlines our sales and customer support calls into one place, saving time and helping us close deals faster. The features like call recording help us review conversations for training and compliance, which has improved our team's sales pitch and customer handling. The automatic logging of calls with the CRM integration ensures nothing falls through the cracks, keeping our data synced. The analytics provide insights into call performance, helping us track metrics like call duration, conversion rates, and follow-ups needed. Additionally, the setup was super easy, getting us up and running in under 10 minutes. JustCall fits our needs right out of the box. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

One thing that could be improved is pricing transparency for add-ons. Some extra features have hidden costs that aren't clear upfront. Also, reporting customization could be more flexible—would love more granular call data filters. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

JustCall streamlines our sales and support calls, integrating everything like calling, CRM sync, and call recording. It saves time and helps us close deals faster. The analytics provide insights to improve team performance, and the integration ensures no data falls through the cracks. Review collected by and hosted on G2.com.

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Response from JustCall Team of JustCall

[Editedit](https://www.g2.com/survey_responses/justcall-review-12117856/official_response/edit)

Hi Zamiya,

Thanks for sharing your experience. We’re glad JustCall is helping you connect with clients quickly and saving time compared to texts, and that the setup and integrations made adoption smooth for your team.

We hear you on calendar integration. Having a “call via JustCall” button in Outlook or smoother syncing with Google Calendar would make scheduling even easier.

Appreciate you taking the time to share your thoughts.

Thanks,

Team JustCall

12/30/2025
Validated ReviewerIncentivizedSource: G2 invite

 ![Stefany O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefany O.")
SO

Stefany O.

Activation Agent

Small-Business (50 or fewer emp.)

10/15/2025

"Just Call Makes Outbound Communication Fast and Easy"

5/5

What do you like best about JustCall?

My department relies on Just Call primarily for its SMS features, and overall, I find it to be the easiest program to use in a call center environment, especially when making outbound calls and reaching out to customers. The system is straightforward to navigate, and it offers a variety of useful functions. What I appreciate most is the ability to create and save different text messages as quick replies, which really speeds up my workflow compared to the other programs we use. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

There is nothing that I highly dislike with Just call I think some things that can make it easier to use is just contacting the person with 1 number instead of being able to use different numbers because we can't keep up with how many times they are getting contacted. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

It solves the way you send text messages to the customers, and it helps you modify the text to a more professional way. It saves your quick replies so you don't have to keep typing the same messages over and over. It's a very easy system to navigate. Review collected by and hosted on G2.com.

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Response from JustCall Team of JustCall

[Editedit](https://www.g2.com/survey_responses/justcall-review-11805287/official_response/edit)

Hi Stefany,

Thank you for such detailed feedback. We're so glad to hear that JustCall has made your outreach faster and easier, especially with features like quick replies and SMS tools. It’s great to know the platform is helping streamline your workflow.

We appreciate your suggestion about simplifying contact management. Feedback like yours helps us keep improving the experience for our users.

Thanks,

Team JustCall

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Aniket K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket K.")
AK

Aniket K.

12/29/2025

"Reliable, Feature-Packed Communication Solution"

4.5/5

What do you like best about JustCall?

I like how JustCall simplifies business communication without feeling overwhelming. I appreciate the platform as it brings calling, SMS, and CRM integration together seamlessly, which really saves time and keeps everything organized. Its reliability, ease of use, and automation features make daily communication smoother and help the team focus more on customers rather than managing tools. Additionally, the initial setup was smooth and straightforward, which made it easy for our team to start making calls and sending messages quickly. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

Some areas of JustCall can feel a bit complex for new users. Features like call workflows, automation rules, and advanced analytics dashboards aren’t always intuitive at first and may take time to figure out without guidance. The setup for custom automations and detailed reporting can be especially confusing for teams that haven’t used cloud phone systems before. Improving in-app walkthroughs, clearer labeling, and guided setup tips could help users adopt these powerful features faster and more confidently. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

I use JustCall to manage business phone communication, making calls and messages efficient by centralizing everything. It improves call tracking, automates tasks, and integrates with our CRM, supporting our remote team and keeping interactions productive. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Pratik08 T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik08 T.")
PT

Pratik08 T.

Developer

Computer Software

Small-Business (50 or fewer emp.)

12/29/2025

"JustCall's excellence as an all-in-one call management tool"

4/5

What do you like best about JustCall?

I primarily use JustCall for business calling and customer support. This tool is useful for me because it allows me to easily manage calls, SMS, and team call activity on a single platform. The best thing about JustCall is that it offers features like call recording, call logs, and CRM integration, making it easy to keep a record of every conversation with clients. It is also very helpful when working with a remote team, as all calls and performance are visible in one place. The interface is quite simple and doesn't take much time to set up. I really like the call recording and automatic logging features. Direct integration with CRM makes the work more organized and saves time. Additionally, SMS support, call scheduling, voicemail, and reporting features are quite helpful. Its analytics and team monitoring features make it easy to track performance. Overall, JustCall makes everyday business communication easier and more professional. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

Sometimes the user interface navigation can seem a bit complex, especially for new users. It can take time to find some features like the settings or reporting section. Call connectivity is not as smooth as I would like at times, especially under weak network conditions. Additionally, there are some limitations felt in SMS messaging options—such as bulk messaging or the use of automatic templates could be made even simpler. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

I use JustCall for business calling and customer support. It manages calls, SMS, and team call activity on a single platform. Call recording, CRM integration, and a user-friendly interface make my work easy and organized. Review collected by and hosted on G2.com.

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Validated ReviewerSource: OrganicAI Translated

## Questions about JustCall? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about JustCall
](https://www.g2.com/products/saas-labs-justcall/discussions/new)

 ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.")
JA

Joseph Anderson
•
Last activity over 3 years ago

Can I send video or audio messages to my clients?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/37309-can-i-send-video-or-audio-messages-to-my-clients)

 ![rex l.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rex l.")
RL

rex le
•
Last activity over 5 years ago

Will you be releasing an update on the Android app to enable the use of saved-reply templates?

1 Upvote

3

[
Join the conversation
](https://www.g2.com/discussions/32262-will-you-be-releasing-an-update-on-the-android-app-to-enable-the-use-of-saved-reply-templates)

[
View all Discussions
](https://www.g2.com/products/saas-labs-justcall/discuss)

## Pricing Options

Pricing provided by JustCall.

### Team

$29.00

2 - User/Month (Billed Annually)

### Pro

$49.00

2 - User/Month (Billed Annually)

### Pro Plus

$89.00

2 - User/Month (Billed Annually)

[
View More Pricing Information
](https://www.g2.com/products/saas-labs-justcall/pricing)

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4.4/5(1,851)

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##### 
##### JustCall Features

Calling

Record Calls

Generate Location

Call Types

Contacts

Personalization

Information Locater

Record Prospect Data

Insights

Notes

Daily Summary

Automated Voicemails

Dialing Options

Preview Dialing

Progressive Dialing

[
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##### Categories on G2

[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)

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