--- title: JustCall Reviews meta\_title: 'JustCall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2393 reviews by the users' company size, role or industry to find out how JustCall works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2393 scale: '5' date\_modified: '2026-08-09' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # JustCall Reviews & Product Details Visit Website JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace * * * Product Website JustCall Seller [Saas Labs](https://www.g2.com/sellers/saas-labs) Discussions [JustCall Community](https://www.g2.com/products/saas-labs-justcall/discuss) Languages Supported English Solution Type All-in-One Overview by JustCall Team Show More ## Pricing Pricing provided by JustCall. ### Team $29.00 2 - User/Month (Billed Annually) [ View More Pricing Information ](https://www.g2.com/products/saas-labs-justcall/pricing) ## JustCall Integrations (77) What do users say about integrations? 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Zoho Recruit ](https://www.g2.com/products/zoho-recruit/reviews) Show More ![Tiwari S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiwari S.") TS Tiwari S. Systems Integration Assistant Mid-Market (51-1000 emp.) 1/22/2026 "JustCall Streamlines Calls, Texts, and CRM in One Intuitive Platform" 5/5 What do you like best about JustCall? What I like most about JustCall is how it combines calling, texting, and CRM integrations into one simple, easy-to-use platform. It’s particularly useful for sales and support teams because it removes the need to switch between multiple tools and keeps conversations organized, consistent, and easy to track. Setup is straightforward, the interface feels intuitive, and features like call recording and analytics genuinely add value by helping teams review interactions, improve performance, and deliver better customer experiences over time. Review collected by and hosted on G2.com. What do you dislike about JustCall? What I don’t like about JustCall is that the call quality can be inconsistent at times, especially when network conditions aren’t great, and that can affect important customer conversations. I also find it limiting that some advanced features and integrations are only available on higher-tier plans, which makes the pricing feel a bit restrictive for smaller teams. And while the platform is generally easy to use, there are still a few settings and workflows that could be more customizable so it fits different team processes and communication styles better. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall addresses the problem of scattered business communication by bringing calls, texts, and CRM activity into one centralized platform. Rather than juggling multiple tools and losing track of customer interactions, everything stays organized, easy to follow, and accessible for both sales and support teams. For me, that translates into real time savings, stronger follow-ups, and conversations that remain consistent and contextual across every touchpoint. The call tracking and analytics also add a layer of accountability and make it easier to take a more data-driven approach, which ultimately supports better customer experiences and smoother, more efficient workflows. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12247150/official_response/edit) Appreciate you taking the time to write this, Tiwari. Not having to jump between tools all day makes a bigger difference than people realise. Glad JustCall is helping you keep calls, texts, and CRM activity in one place, and that things like recordings and analytics are actually useful, not just nice to have. Also appreciate you pointing out where things haven’t been perfect. Call quality and plan limits can be frustrating, especially when you’re trying to scale. That’s on us to keep improving. Thanks again for the honest review. Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 1/23/2026 Validated ReviewerIncentivizedSource: G2 invite ![Roelson M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roelson M.") RM Roelson M. Sales Development Representative and Inbound Setter Mid-Market (51-1000 emp.) 1/29/2026 "JustCall Streamlines Calls & Messages with Smooth HubSpot CRM Integration" 5/5 What do you like best about JustCall? What I like best about JustCall is how it streamlines communication. The platform makes it really easy to manage calls and messages in one place, which saves a lot of time and helps me stay organized. Also, I appreciate how JustCall integrates with other tools I use, like CRMs (Hubspot). It makes following up with clients and tracking interactions much smoother. Review collected by and hosted on G2.com. What do you dislike about JustCall? Sometimes notifications for missed calls or messages are slightly delayed, which can impact quick follow-ups. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall helps streamline my workflow by integrating with CRMs and other tools I use. This means I can track customer interactions, follow up efficiently, and maintain accurate records without switching between different systems Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12276209/official_response/edit) Thanks for taking the time to share this, Roelson. Glad to hear JustCall is helping you manage calls and messages in one place and that the HubSpot integration is making follow-ups easier. Appreciate you pointing out the notification delays as well. We’ll keep working on improving that experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Syam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syam S.") SS Syam S. CEO Computer & Network Security Small-Business (50 or fewer emp.) 1/21/2026 "Ultimate Tool for Streamlined Customer Communication" 4.5/5 What do you like best about JustCall? I really like how JustCall brings all customer communication into one simple and easy-to-use platform. Its call quality is reliable, and the call recording and analytics features help me review conversations to improve performance. I appreciate the seamless CRM integrations that automatically log calls and messages, saving me manual effort. The ability to use virtual numbers and handle calls and texts from anywhere is fantastic, especially for teams that are remote or distributed. JustCall is convenient and does a great job at automation while keeping communication professional and well-organized. Review collected by and hosted on G2.com. What do you dislike about JustCall? While JustCall offers a lot of useful features, there are a few areas where it doesn’t work as smoothly or could be improved. One aspect that can be challenging is dependence on internet quality — call clarity and connection stability sometimes suffer if the network isn’t strong, which can disrupt conversations. Another area for improvement is pricing transparency and flexibility, especially for small teams or individual users who may find some plans expensive or bundled with features they don’t need. Finally, while integrations are powerful, initial setup and configuration with certain CRMs can feel a bit complex and may require support or time to get right. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? I use JustCall to manage business calls and messages centrally, eliminating multiple devices, reducing manual work with CRM integration, and ensuring professional communication. It helps avoid missed calls and lost leads with features like call routing and call tracking, making remote work more organized and efficient. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12239235/official_response/edit) Thanks for taking the time to share such a thoughtful review, Syam. Really glad to hear JustCall is helping you keep all customer conversations in one place and making remote communication easier for your team. It’s great to know the call recordings and CRM sync are actually helping you review conversations and improve performance, not just ticking a feature box. Appreciate you calling out the areas that feel frustrating too, especially around internet dependency, pricing flexibility, and setup complexity. That kind of honest feedback helps us understand where things break down in real usage. Thanks for being open with us and for trusting JustCall to run such a critical part of your communication. Validated ReviewerSource: Organic ![Hector Francisco A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hector Francisco A.") HA Hector Francisco A. Supervisor Small-Business (50 or fewer emp.) 7/9/2026 "AI Voice Agent That Automates Notes and CRM Updates" 4/5 What do you like best about JustCall? AI Voice Agent. because is a powerful tool that helps me every day, instead of writing notes and updating the CRM after every call, the system can do much of that automatically. Review collected by and hosted on G2.com. What do you dislike about JustCall? The AI automation setup process because, For new users, connecting CRMs, creating call flows, and training the AI can take time. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? Too much manual work,sales reps spend time taking notes and updating CRMs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Chronicle M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chronicle M.") CM Chronicle M. Let garger Small-Business (50 or fewer emp.) 12/21/2025 "Powerful Business Communication, Needs Better Call Quality" 4/5 What do you like best about JustCall? I generally use JustCall for making and receiving business calls and texts without any phone lines. It helped me in managing business communication easily, allowing my team to work from anywhere without traditional phone lines. I loved the AI voice agent because it responds to common questions without needing a human to answer first. It helps me answer calls 24/7 and also handle FAQs and common queries. Review collected by and hosted on G2.com. What do you dislike about JustCall? I think JustCall should improve the call quality and connection lag, especially during busy hours or on any network. This is very frustrating according to me. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? I use JustCall to manage business communication easily, enabling my team to work from anywhere without phone lines. The AI voice agent helps by answering calls and handling FAQs 24/7 without human intervention. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12126010/official_response/edit) Hello, Thanks for sharing your thoughts. It’s great to hear that JustCall and the AI voice agent are helping your team manage business communication and handle calls 24/7. We understand the frustration with call quality and connection lag, especially during busy times. Thanks, Team JustCall Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/5/2026 "Fraud Warning" 0/5 What do you like best about JustCall? It is a pure scam. They collect money, and the very poor customer service has shown that it is not a reputable company. Review collected by and hosted on G2.com. What do you dislike about JustCall? The company is the worst. The customer service is very bad, does not care about my concerns, and tries to withhold money through processes when the product does not work. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? none Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Gaurav R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav R.") GR Gaurav R. marketing assistant Information Technology and Services Small-Business (50 or fewer emp.) 1/13/2026 "Reliable and User-Friendly for Business Calls" 4/5 What do you like best about JustCall? I like how easy to use and how smoothly JustCall handles calls. The call tracking and logs are very helpful, keeping all business communication organized in one place makes daily work easier. It helps me handle inbound and outbound calls smoothly and keeps track of call logs without using my personal number. It saves time by handling inbound and outbound calls properly and avoids confusion by keeping everything in one place. Call tracking and logging help me keep a clear record of all calls, so I don’t miss any follow-ups. It makes it easy to review past conversations and manage customers better, which saves time and improves overall communication. The initial setup of JustCall was quite easy and quick. The onboarding process was simple, and the instructions were clear, so we were able to start using it without any major issues. JustCall felt more reliable and easier to use and the features suited our daily calling and customer communication needs better. Review collected by and hosted on G2.com. What do you dislike about JustCall? Sometimes call quality can be improved and there can be small delays during peak hours. Also, adding more customization options in reports would make it even better. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? I use JustCall to manage business calls and communication, handling inbound and outbound calls smoothly. It helps me track call logs, manage call history, and keep everything organized, saving time and avoiding confusion. It enhances customer management and improves communication. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12209500/official_response/edit) Hi Gaurav, thanks for sharing your experience. We’re glad to hear JustCall has been easy to use and that call tracking, logs, and quick setup are helping you manage business communication more efficiently without using your personal number. We appreciate your feedback on call quality during peak hours and report customization. These are areas we’re actively working on, and your input has been shared with our product team. Thanks again for taking the time to leave a review. Validated ReviewerSource: Organic ![Kevin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin O.") KO Kevin O. Insurance Agency Owner Small-Business (50 or fewer emp.) 10/28/2025 "All-in-One Communication Made Easy with Seamless CRM Integration" 4.5/5 What do you like best about JustCall? I like that I can now manage all my calls and texts in one place instead of using multiple platforms. The dashboard is clean and easy to use, and the integration options with CRMs like Zoho are a big plus. Overall, it’s been a solid experience so far and I appreciate the hands-on help during setup. Review collected by and hosted on G2.com. What do you dislike about JustCall? The setup process can feel a little confusing at first — especially when you’re porting a number from another provider like Twilio or configuring the 10DLC registration. There are a lot of steps, and sometimes it takes a few support exchanges to get everything working just right. The interface has many settings, so it can take time to get familiar with where everything is. That said, once things are set up, it works reliably. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? JustCall has helped me consolidate all of my calling and texting in one place instead of juggling multiple platforms like Twilio. It keeps my business communication organized and makes it easy to manage leads and follow-ups from a single dashboard. Having one number for calls, texts, and CRM tracking saves me time every day and gives my agency a more professional, consistent presence when talking to clients. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-11873727/official_response/edit) Hi Kevin, Thank you for sharing such a thoughtful review. We are really glad to hear that JustCall has helped simplify communication for your agency and that the all in one calling and texting experience, along with Zoho integration, has been valuable. It is great to know the setup support was helpful too. We appreciate your feedback about the initial setup and number porting process. We understand it can feel complex at first and we are actively working on making onboarding smoother and more intuitive. Thanks for choosing JustCall and for taking the time to share your experience. Thanks, Team JustCall Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller OR Orlando R. Managing Partner Small-Business (50 or fewer emp.) 7/10/2024 "Good value for the price, integrates with HubSpot, texting works well." 3.5/5 What do you like best about JustCall? Cheap, has most basic functions and many advanced options. I do like that it integrates with HubSpot (and other CRMs, but HubSpot is the one we use currently). I also like that they finally updated their app and it appears to work much better. Text integration right in the app and can easily call out/text out from different numbers for our different brands. Review collected by and hosted on G2.com. What do you dislike about JustCall? I've worked with computers/technology for 25 years and the system is not intuitive enough. While the support can be helpful, sometimes it does fall short. The app on the phone used to be pretty buggy and it's not perfect now but it is better. The dialer/integration with HubSpot works well enough, but there is some left to be desired, but at the price point they have, it's hard to complain a lot. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? All the basics of incoming/outgoing calls via multiple agents and very basic SMS communication (answering customers questions and such). I know JustCall can do much more, but for our size business not a lot of it is necessary, but also I am very hesitant to use more of the features because the basics are so average, non-intuitive, and the customer support/documentation is really lacking. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-9880198/official_response/edit) Hi Orlando, Thank you for sharing such an honest and detailed review. We are happy to hear that JustCall has been a valuable solution for your business and that the HubSpot integration, texting experience, and recent app improvements have been useful for your team. It is great to know the multi number capability is helping across your different brands. We appreciate your feedback on intuitiveness, documentation, and support. We know there is work to be done and feedback like yours helps us improve. Our product and support teams are actively focused on refining the core experience and making the platform easier and more reliable to use. Thanks for being with us and for sharing your thoughts. Thanks, Team JustCall 10/27/2025 Current UserValidated ReviewerSource: Seller invite ![Divany R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divany R.") DR Divany R. Directora comercial Small-Business (50 or fewer emp.) 2/26/2026 "Key benefits for the team and great support to lead better" 5/5 What do you like best about JustCall? In general, I like everything, especially the benefits it brings to my team and to me as a leader. It helps me to be able to guide them with the aim of improving more and more. Review collected by and hosted on G2.com. What do you dislike about JustCall? So far, I haven't found anything I didn't like, and the options we have enabled according to our plan are super functional for us. Review collected by and hosted on G2.com. What problems is JustCall solving and how is that benefiting you? Traceability and transparency of my team and the client, the options for recordings and transcriptions are very functional for us and also serve as support for our operation, so nothing is left to the memory of the salespeople, but there is traceability. In addition to this, the options for implementing AI prospecting agents and others are tools that later speed things up for us and save us a lot of time. Review collected by and hosted on G2.com. Show More Response from JustCall Team of JustCall [Editedit](https://www.g2.com/survey_responses/justcall-review-12410299/official_response/edit) Thanks for sharing this, Divany. Really glad to hear JustCall is helping you guide your team better and bring more transparency to your sales process. Appreciate the kind words about recordings, transcriptions, and AI tools as well. Validated ReviewerSource: G2 invite on behalf of sellerAI Translated ## Questions about JustCall? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about JustCall ](https://www.g2.com/products/saas-labs-justcall/discussions/new) ![rex l.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rex l.") RL rex le • Last activity over 5 years ago Will you be releasing an update on the Android app to enable the use of saved-reply templates? 1 Upvote 3 [ Join the conversation ](https://www.g2.com/discussions/32262-will-you-be-releasing-an-update-on-the-android-app-to-enable-the-use-of-saved-reply-templates) ![Joseph A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph A.") JA Joseph Anderson • Last activity over 3 years ago Can I send video or audio messages to my clients? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/37309-can-i-send-video-or-audio-messages-to-my-clients) [ View all Discussions ](https://www.g2.com/products/saas-labs-justcall/discuss) ## Pricing Options Pricing provided by JustCall. ### Team $29.00 2 - User/Month (Billed Annually) ### Pro $49.00 2 - User/Month (Billed Annually) ### Pro Plus $89.00 2 - User/Month (Billed Annually) [ View More Pricing Information ](https://www.g2.com/products/saas-labs-justcall/pricing) JustCall Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall 4.4/5(1,639) [ Compare Now ](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a787194b190f530da1bb58924ec8044/cloudtalk.png "Product Avatar Image") CloudTalk 4.4/5(1,851) [ Compare Now ](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png "Product Avatar Image") Kixie PowerCall & SMS 4.8/5(866) [ Compare Now ](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms) ##### ##### JustCall Features Calling Record Calls Generate Location Call Types Contacts Personalization Information Locater Record Prospect Data Insights Notes Daily Summary Automated Voicemails Dialing Options Preview Dialing Progressive Dialing [ View More Features ](https://www.g2.com/products/saas-labs-justcall/features) ## 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