S1Gateway is a customer service platform that improves the relationship between people and companies. It makes it easy to provide customer service through digital channels by integrating them into a single platform and creating order out of chaos. Our multichannel platform creates order out of chaos sending cases to the best suited agent. It enables Customer-Company conversations when and where customers choose. We simplify business processes minimizing volume of contacts. With AI-powered tools, we filter messages and improve communication, automate responses and actions, and reduce resolution times and transferred messages. S1 Gateway optimizes your operation and reduces handling times, improving Customer Satisfaction.