JC
Jim C.
CRM Manager
Mid-Market (51-1000 emp.)
"Great Support"
5/5
What do you like best about S-Docs?

The support team at SDocs are great. Any query I pose to them has been handled quickly and efficiently, meaning I'm able to configure the application to suit the ever increasing requirements of our business. S-Docs is helping make us a much more automated and efficient business which can only be a good thing. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

There is nothing I dislike about S-Docs. Review collected by and hosted on G2.com.

Response from Zach Brueck of S-Docs

Hi Jim,

Thanks so much for the review! We're very happy to hear that you're using S-Docs and S-Sign to increase your business efficiency.

Thanks again!

MS
Mir Sharmin S.
Sales Team Lead
Small-Business (50 or fewer emp.)
""S-Docs Is Simple To Use For Every Conceivable Tier.""
4.5/5
What do you like best about S-Docs?

S-Docs is native to Salesforce, giving developers the ease to build complex feature requests, unlike a template-based tool. We can work quickly, and data never goes away from the Salesforce platform, and it never does. It is simple and easy to use for all skill levels. Because of the template's flexibility, we can create both formal and informal documents. S-Docs is used to create a wide range of documents at our company, including but not limited to: It can also edit documents before downloading/sending them, saving us a lot of time. In terms of PDFs, this is a fantastic platform! Using templates, we can create documents. This simple software made it easy to use—quick, friendly, and thoughtful customer service. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

S-Docs is a helpful tool that integrates well with Salesforce. When used correctly, it has a simple user interface. As a result, there isn't much of a dislike. Review collected by and hosted on G2.com.

Response from Zach Brueck of S-Docs

Hi Mir Sharmin, thanks so much for reviewing S-Docs!

We're happy to hear that you're enjoying S-Docs's flexibility - it's great to hear that you're now able to create documents faster and more efficiently.

Thanks again!

JW
Jeff W.
Director of Operation
Small-Business (50 or fewer emp.)
"Flexible and Easy"
5/5
What do you like best about S-Docs?

S-Docs is easy to use and configure for simple projects but robust and configurable for more complex applications. Their documentation is great, and their support team has been very responsive. Features like Mass Merge and Editing have been indispensable. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

I wish they had a reporting solution to be able to use the features they provide to generate reports like they do for object level documents. Review collected by and hosted on G2.com.

Response from Zach Brueck of S-Docs

Hi Jeff, thanks for the feedback! We're happy you're finding success using our Mass Merge batch feature and our Live Edit feature.

I see that you're looking to use S-Docs to generate reports as well. Our solution has the ability to merge data from unrelated objects much like a Salesforce report. You can create a related list SOQL query in your document that will pull records from any object of your choosing.

After that, you'll just need to choose on which object to place the S-Docs button that will generate the report. You can refer to this article for more information on creating an S-Docs button and placing it on an object page layout (https://www.sdocs.com/knowledge-base/sdocs/installation/sdocs-quick-install-configuration-guide-salesforce-lightning/#step-2-create-the-s-docs-button).

Thanks again for your feedback!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"S-Docs Review"
4/5
What do you like best about S-Docs?

S-Docs is an extremely user friendly that smoothly integrates with Salesforce via cloud to help store, organize and share files of all sizes. It is extremely secure and offering new updates and solutions. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

Occasionally (not often), when dealing with larger files it can sometimes freeze and cause my browser to crash, which can often lead to loss of some information Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Our document generation tool of choice"
5/5
What do you like best about S-Docs?

As a Salesforce consultancy, document generation and e-Signature are common requirements for many of our clients, and we have implemented several different solutions. Where we are able to influence this decision, our go-to recommendation is S-Docs for the following reasons.

• It is completely on-platform, i.e. the customer's data never leaves Salesforce, and there is no integration to an external server. This means that the integration failures and performance issues we see with some other solutions simply don't exist.

• The licencing model is a bit simpler and more flexible than some other providers; essentially they are willing to price based on annual volume of documents whereas other solutions are based on a split between named users and a daily volume for automated generations

• The template builder is much easier to use than some other providers (it's all within Salesforce, not in Microsoft Word) – making it more likely the business can maintain their own templates going forwards.

• Crucially – it supports custom CSS / HTML in the email template builder, allowing us to design much richer branded email templates

• S-Docs has an electronic signature solution (S-Sign), which works seamlessly with S-Docs. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

The only issue we've found is that embedding charts within documents is non-trivial, however this limitation also applies to other document generation solutions. Review collected by and hosted on G2.com.

Response from Zach Brueck of S-Docs

Hi there, thanks so much for your review!

We're very happy to hear that S-Docs's 100% Salesforce-native infrastructure has helped you more easily solve document workflow challenges for your clients.

We're also happy that our e-signature solution S-Sign has helped your clients execute agreements from Salesforce.

Cheers!

RM
Robyn M.
Senior Analyst
Small-Business (50 or fewer emp.)
"As little or as much customization as you need"
5/5
What do you like best about S-Docs?

I love that I can upload pdfs and build a form with editable fields and signature blocks right on top of them, rather than doing everything from scratch. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

We've been using S-Docs for several months, and we're still feeling out its capabilites. So far I have no dislikes. When I've come up against an issue, I've reached out to the support team and gotten really impressive levels of help from them. Review collected by and hosted on G2.com.

Response from Zach Brueck of S-Docs

Hi Robyn,

Thanks for your feedback! It's great to hear that you're taking advantage of our PDF-Upload drag-and-drop feature along with our e-signature tool!

Our support team appreciates your feedback, too. We put our customers first in everything we do, and we're glad that we have been able to help you succeed with S-Docs!

Prashanshnik O.
PO
Prashanshnik O.
Human Resources Specialist
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"My Review for the Product S-Docs"
4.5/5
What do you like best about S-Docs?

I have Started Woking with S-Docs after I got my first Freelance Project about Salesforce; S-Docs has Made my work much easier in the generation of my Salesforce documents Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

I think sometimes it creates an issue while converting every form of documents; I think it is checking the mime type of documents.

Or just some filters which don't allow every form of documents to pass Review collected by and hosted on G2.com.

Response from Zach Brueck of S-Docs

Thanks for your review, Prashanshnik! We're so glad S-Docs has helped you out with your freelance projects!

TV
Till v.
Online Marketingmanager
Small-Business (50 or fewer emp.)
"S-Docs is by far the best doc generation solution for Salesforce out there!"
5/5
What do you like best about S-Docs?

S-Docs can be easily and completely integrated into an existing Salesforce system. I have tried various document generation systems and none convinced me as much as S-Docs. It's secure and works just perfectly. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

The different pricing models are a bit confusing and unfortunately S-Sign is not automatically a regular feature of the package. Review collected by and hosted on G2.com.

Response from Zach Brueck of S-Docs

Hi Till,

Thanks for your review! We're so happy to hear that you're finding success with our one-click document generation feature!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"S-Docs makes my job easy"
5/5
What do you like best about S-Docs?

I have been using the S-Docs Mass Merge feature for several years now. I could not do my job without it! It took a little while to set it up, but if you follow the provided directions - mostly copying and pasting - it works perfectly (and I am no programmer, though you will need Salesforce Admin and Apex permissions to complete the set-up). My organization sends out thousands of mass emails a year and hundred of printed documents using S-Docs. S-Docs makes it so easy. I have the settings adjusted to place a file in each opportunity that I send out to, so there is no guessing as to whether the work was completed or not and you can see exactly what the contact received. I had tried other document/email generators and they were either too confusing or not robust enough. S-Docs is just the right level of ease and functionality. Additionally, with each update, S-Docs adds something to make it even easier to use. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

I wish there were more options for future dating documents. There is an option to go one week out, which is great, but I'd like more options. Often we'll do a printing and mail it on the following day or two. Maybe options are there and I just have not discovered them yet. Review collected by and hosted on G2.com.

Response from Zach Brueck of S-Docs

Thanks for the great review! We're happy our mass merge batch document generation feature has saved you time and made your life easier!

I noticed that you are looking to future-date documents, but are having trouble getting them to work more than one week out. I'm happy to report that using our arithmetic date math feature, you can future-date documents as far out as you'd like! I've included a link to the article that explains the feature here.

Cheers, and thanks again for taking the time to tell us about your experience with S-Docs!

See how S-Docs improved
Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent Customer Service"
5/5
What do you like best about S-Docs?

Our Sales teams use S-Docs frequently for generating quotes and proposals. It's a quick and easy process that allows them to generate the documents they need. It's very user-friendly which has helped with adoption. The customer service I have received regarding support issues has been fast, effective and thoughtful. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

Currently I don't have any dislikes of the product. It's simple and works exactly as we need it to for our purposes at this time. Enhancements are constantly being made to the product. Review collected by and hosted on G2.com.

Response from Zach Brueck of S-Docs

Hi there,

Thanks for your review! We're happy to hear your sales team can work more smoothly with the help of S-Docs.