AL

Verified User in Libraries

Small-Business (50 or fewer emp.)

5/24/2021

"S-Docs is Great!"

5/5

What do you like best about S-Docs?

S-Docs creates beautiful looking reports that look nice when printed. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

There is nothing to dislike about S-Docs. Review collected by and hosted on G2.com.

MP

Mohini P.

Global Data Infrastructure Manager

Mid-Market (51-1000 emp.)

2/23/2021

"Great product and awesome customer service!"

5/5

What do you like best about S-Docs?

The responsiveness of the customer care team Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

The admin process can be slightly confusing, but is not a hindrance. Review collected by and hosted on G2.com.

ES

Ellen S.

Program Coordinator

Small-Business (50 or fewer emp.)

6/4/2020

"S-Docs increases organization productivity"

5/5

What do you like best about S-Docs?

S-docs has not only saved time, but streamlined many of our processes. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

Honestly, I don't see a downside to using S-docs and believe that every organization should consider it. Review collected by and hosted on G2.com.

Recommendations to others considering S-Docs:

If you are even considering S-docs, I would say go for it. Here are the takeaways:

-It is easy to use and integrate with your CRM and email software

-If you are a smaller organization, it helps streamline communication between you and your customers/supporters

-No matter what size your organization is, S-docs saves you a lot of time when implemented Review collected by and hosted on G2.com.

What problems is S-Docs solving and how is that benefiting you?

S-docs allows my organization to quickly and effectively communicate with supporters. As a smaller organization, S-docs helps out with tasks that would be extremely time consuming for one individual. Review collected by and hosted on G2.com.

EN

Ethan N.

Small-Business (50 or fewer emp.)

10/6/2020

"Thank you S-Docs!"

5/5

What do you like best about S-Docs?

S-Docs is easy to setup and use - hands on and personable customer service is a great plus! Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

Not much to dislike - could be some additional features when utilizing related lists which I know they're working on. Review collected by and hosted on G2.com.

JT

John T.

Small-Business (50 or fewer emp.)

10/5/2020

"Great product and excellent support"

5/5

What do you like best about S-Docs?

Very flexible document generation and powerful automation functionality by using Flows and Process builder. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

Setting up new custom objects is a little bit complicated, would be nice if it could be somewhat more automated but as long as you follow the instructions it's not too bad. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/11/2020

"Easy document creator for Salesforce"

5/5

What do you like best about S-Docs?

Convenient way to create .docx and more out of Salesforce. Compared to other document creators, S-Docs is easier to use while having more features. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

In the free version, there are only 2 templates allowed. Review collected by and hosted on G2.com.

MP

Mar P.

Grants and Operations Coordinator

Small-Business (50 or fewer emp.)

3/24/2020

"Great Product and Team"

4.5/5

What do you like best about S-Docs?

The flexibility and adaptability of the product. We use this product for a plethora of circumstances and it meets every single one of our needs. It helps us improve efficiency as well as accuracy in communication with the ability to pull information from objects into templates. We use it for simple one time communications, to mass mail-merges, and it suffices for every single need.

We also love the team we have worked with at S-Docs and how easy the process has been. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

That you cannot open the S-Doc on a new window. There is honestly not much else that we dislike from this product. Review collected by and hosted on G2.com.

Recommendations to others considering S-Docs:

Make sure what use cases this product will aid in completing. You won't maximize it's efficiency if you do not have an end goal for its use. Review collected by and hosted on G2.com.

What problems is S-Docs solving and how is that benefiting you?

We are sending all communication to donors through S-Docs, as well as mass merging year-end tax receipts. We have seen a decrease in errors and huge increase in efficiency. It has helped us greatly in sending thank you letters, tax receipts, as well as any communication needed for our annual event. Review collected by and hosted on G2.com.

AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

2/3/2020

"Great Add-In for Salesforce processes"

5/5

What do you like best about S-Docs?

S-Docs has great customer service. Unlike most tech companies, you can actually get these people on the phone, reach them by email or even connect with them for support on specific tasks and applications. Their technical and sales staff have been great from day one - be sure to ask for Steve's help on all things needed to create great templates and processes and tap Renee to help with any account matters. She's been great even on quick billing mistakes we made on our end. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

I wish some of the related objects could be pulled in without the use of a table. Some of the email / workflow items could use a bit more explanation or be more user friendly. But I'm a novice and I figured it out. Review collected by and hosted on G2.com.

Recommendations to others considering S-Docs:

If you already know how to code, this will be easy. If you don't - it's still easy and you'll get all the support you need Review collected by and hosted on G2.com.

What problems is S-Docs solving and how is that benefiting you?

We've used S-Docs to automate a lot of processes that use email and/or include the same attachment over and over again. This has saved us a ton of time on otherwise repetitive tasks. It's also helped to improve accuracy in communications leaving our organization. To that end, we've saved a lot that we used to spend on hourly resources. S-Docs staff have been really accommodating to help us find the solutions we need to fit our business. Review collected by and hosted on G2.com.

JK

Julia K.

Salesforce Administrator

Small-Business (50 or fewer emp.)

9/5/2019

"Powerful document generation solution"

5/5

What do you like best about S-Docs?

We love using S-Docs. It offers flexibility and power to create not only PDF but also Word documents and whatever else format you might need for the organization. There are step-by-steps instructions for installation and configuration of the solution. It takes about an hour to set it up and get ready to generate documents. It is also very simple to set up automatic document generation. We have donation receipts that are generated and sent to donor without any clicks. In other cases, when we need more control, we have a manual process. So flexibility is certainly there to fit the use case. It is very convenient to setup an email template that will go out with your document. For example, we can select to send the same document but depending on the category of the sender can select different email templates. S-Docs saves us time and energy on the manual tasks, so we can focus on what's important. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

S-Doc is very powerful and there are needed resources for help if needed, If you ever struggle with your temples, the support team is there to help you - fast and efficient. Review collected by and hosted on G2.com.

ER

Elizabeth R.

Compliance Manager

Small-Business (50 or fewer emp.)

11/20/2019

"The way to go!"

5/5

What do you like best about S-Docs?

SDocs has a lot of customization so the potential of what you can do with it seems limitless. Words cannot express how much I love the custom buttons. Literally with a click of a button a merged and basically completed document is emailed for review and to be mailed. It's improved efficiency. Also the support staff has been incredible with helping even on complicated questions where most companies would tell you to hire a developer. Review collected by and hosted on G2.com.

What do you dislike about S-Docs?

It takes some time to set up but that's with most systems. Once you have a few of your main templates going then it's just a copy and edit job. Review collected by and hosted on G2.com.

Recommendations to others considering S-Docs:

Do the trial, see if it works for you. Setup can feel technical at first, but give it a chance and it has so much capability! Review collected by and hosted on G2.com.

What problems is S-Docs solving and how is that benefiting you?

Well I mentioned the buttons earlier those have been fantastic. I've also created a PDF document that merges a breakdown accounting with settlements and bills and links to the documents referenced, where previously we'd have to do it all manually. Very helpful! Review collected by and hosted on G2.com.