Verified User in Alternative Medicine
AA
Verified User in Alternative Medicine
Enterprise (> 1000 emp.)
"An exploration of new options in expense reporting enhancements from a system perspective"
3.5/5
What do you like best about Rydoo?

Rydoo provides the hands-on employee reimbursement solutions. The user interface is simple and easy for those who made the transactions and would like to submit the expense instantly. It also enables the options for the admin and finance to create reminders for taking necessary actions. Finally, the availability to export the expenses into formatted reports faciliate good oportunities of tracking, monitoring and financial controlling. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

The smooth integration into other products is limited. The choice to manage the expenses in a structural way is constrained by system settings. The categorization, group and entity are too complicated and difficult to configure as per different needs of companies. The synchronisation of transactions and expenses cause a delay in timely filing of the expenses (i.e., impossible to conduct in an instant way). The insights to construct a better financial management view is hampered by product features (still on the way to develop). Review collected by and hosted on G2.com.

JV
Johan V.
Mid-Market (51-1000 emp.)
"Rydoo review"
3/5
What do you like best about Rydoo?

It gives the users the possibility to quickly upload upload their expenses Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

Match suggestions only after a few days, users complain.

Financial department, filters dissapear each time. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Very Easy to Submit Expenses"
5/5
What do you like best about Rydoo?

Simple to use, ability to have receipts scanned automatically and push Lyft receipts Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

I don't have any real complaints using Rydoo. Review collected by and hosted on G2.com.

Response from Daniela Silva of Rydoo

Thank you for your review, Josh! We're glad that Rydoo makes it easier for you to submit expenses. The Rydoo team

Lena  V.
LV
Lena V.
Managerin People Development & Culture
Mid-Market (51-1000 emp.)
"Easy to use travel expense management system"
4/5
What do you like best about Rydoo?

Easy way to scan and upload travel expenses on the go via the app. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

Sometimes there are small bugs in the web version. But Rydoo is doing its best to solve them quickly. Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Verified User in Chemicals
Small-Business (50 or fewer emp.)
"Rydoo review"
5/5
What do you like best about Rydoo?

Overall the app is fairly straightforward and works well making it easier to enter expenses. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

I don’t like the fact that you can’t work offline when I’m traveling on a plane 🛩 or do not have good internet connection. Also, I have to go back after submitting a receipt and do some editing to those receipts which is time consuming. Review collected by and hosted on G2.com.

Response from Geline Dominguez of Rydoo

Hi,

Thank you for your review. We appreciate your feedback. Your positive review about the application is what we always look forward too.

We are working and continue doing our best to improve the application and make it easier to use for all users to avoid having issues in the future.

Sincerely,

Geline

Tiffanny  J.
TJ
Tiffanny J.
VP, People & Culture
Mid-Market (51-1000 emp.)
"Easy system for managing expenses"
4.5/5
What do you like best about Rydoo?

Easy to set up and implement. Perfect for automating and keeping track of expenses. Ease of use. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

Not being able to set up reports, add all expenses and submit in one go. I previously used expensify and really miss this feacture as an employee and line manager. Review collected by and hosted on G2.com.

Fabian H.
FH
Fabian H.
Sales Director | Salesforce Practice
Mid-Market (51-1000 emp.)
"A reliant, easy to use solution"
4/5
What do you like best about Rydoo?

Rydoo is intuitive and easy to use. I can't speak for the implementation but as an enduser, it was easy to set up. I used Rydoo at least on a weekly base. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

TBH not a lot, it seems like it does not be the richest in features but I did not miss anything when I used it. Review collected by and hosted on G2.com.

FU
Fevzi U.
Mid-Market (51-1000 emp.)
"User Friendliness"
4/5
What do you like best about Rydoo?

Rydoo is good for matching the receipts with expenses. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

Web page left handside bars are not easy to understand their purpose. Can be used visually attracted to eye contact symbols. Review collected by and hosted on G2.com.

Mohd Farid A.
MA
Mohd Farid A.
Project Admin
Enterprise (> 1000 emp.)
"Best tool for expanse reimbursement"
5/5
What do you like best about Rydoo?

Rydoo is very easy to use and has a very simple user interface.

Uploading the expanse on rydoo is very easy and no prior training required to use rydoo.

In my current organization, Ramboll, we use Rydoo to get reimbursement for internet and business trip expenses.

To upload a bill, we need to scan and upload the invoice; it automatically fetch data from the scanned bill. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

NO dislikes about Rydoo.

It is perfect and easy to use with a simple user interface. Anybody can use it to manage all the business expenses and get reimburse from the comany. Review collected by and hosted on G2.com.

Aaron L.
AL
Aaron L.
Technical Account Manager
Small-Business (50 or fewer emp.)
"Unreliable business"
0.5/5
What do you like best about Rydoo?

Rydoo had problems early-on, such as assuming sales tax would be the same throughout the US and not understanding that sales tax and VAT aren't exactly the same. I worked with their product team when they were a small company and, over time, they sorted out the problems. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

Six years and some change later, I've been keeping all of my small business expense records in Rydoo. It's just me, perhaps a handful of receipts per week. My Rydoo costs doubled from $40 per year to $80 per year from 2016 to 2022. This year, they're increasing the cost to $120 per year and requiring me to pay for five subscriptions (paid in advance), an increase from $80 to $600. I'll be moving my data away from Rydoo - a 15x increase in costs isn't the behavior that I expect from a stable business partner, and I'd caution others to beware. Review collected by and hosted on G2.com.

Response from Pedro Ferreira of Rydoo

Dear Aaron,

We are sorry to hear about your recent experience with our pricing and we apologize for any inconvenience caused. We would like to assure you that what happened to you was not the intended result, and we are actively investigating the matter to ensure that it does not happen again in the future.

We encourage you to contact our support team directly at hello@rydoo.com so that we can discuss the details of your specific situation and work to find a resolution. Our team is always available to address any concerns you may have and can provide you with further information on our pricing policies.

Thank you for your understanding and we hope to hear from you soon.

Best regards,

Rydoo Team