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BM

Brittney M.

MA

Mid-Market (51-1000 emp.)

11/28/2018

"Rx Photo"

4.5/5

What do you like best about Rxphoto?

It allows a simpler system to access the correct files. Review collected by and hosted on G2.com.

What do you dislike about Rxphoto?

It can often be hard to locate the properly named photo in which I uploaded Review collected by and hosted on G2.com.

Response from Scott Alten of Rxphoto

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Hey Brittney,

Great review. I would like to hop on a call and discuss how we can improve the photo uploading process. Any chance you can email us: support@rxphoto.com so that we can go over it?

UP

Verified User in Plastics

Small-Business (50 or fewer emp.)

11/28/2018

"Great!"

5/5

What do you like best about Rxphoto?

Ghosting so we can get the most accurate before and after photos. Review collected by and hosted on G2.com.

What do you dislike about Rxphoto?

Not being able to add multiple Patients at once on the website Review collected by and hosted on G2.com.

MT

Maddie T.

Spa Consultant; Patient Coordinator

Medical Practice

Small-Business (50 or fewer emp.)

11/7/2017

"Wonderful tool to review before+after photos "

4.5/5

What do you like best about Rxphoto?

I love being able to instantly showcase my patient’s before and after photos to them in real time. Review collected by and hosted on G2.com.

What do you dislike about Rxphoto?

The website is a bit confusing at times. I wish it was easier to see what I am optimizing on the backend. Like a preview page that shows me where my added functions are going to be on the app.

One other slight issue is editing patient photos on the website is annoying. There’s no way to click through once you’re in the edit page and it’s time consuming to go photo by photo. This only happens when we add old patient photos and don’t immediately add all the necessary info such as dates and area treated. Review collected by and hosted on G2.com.

Recommendations to others considering Rxphoto:

Be ready to learn as you go. There is not much tech support, no number to call with technical difficulties. Have your old system handy in case the app doesn’t work. We have had to use our old camera twice because the app wouldn’t load and we couldn’t call anybody to see what was going on. I emailed Scott and he got back to me a while later. Other than those two instances, we have had a wonderful experience using RX Photo. Review collected by and hosted on G2.com.

What problems is Rxphoto solving and how is that benefiting you?

We are able to immediately email or text patients photos to them instead of loading them onto a hard drive, getting them on a cloud, opening them on the iPad, making the before and after photo. Having the dates and “before” and “after” directly on the photo is also super nice. Review collected by and hosted on G2.com.

Response from Scott Alten of Rxphoto

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Thank you for the great review!!!

Let's setup a call and go over other items that you would like to see on the RxPhoto Website! These are great ideas!!!

AC

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

12/26/2017

"Detailed, Consistent Photos, Organized Storage "

4.5/5

What do you like best about Rxphoto?

The photos are easily locatable under the client's name. I love the "ghosting" feature and the grids on the camera screen, which helps us to take consistent photos during each visit. The variety of photos you are able to take for each section of the body are helpful for this as well. Additionally, the "tagging" options make finding before and after photos easier. Review collected by and hosted on G2.com.

What do you dislike about Rxphoto?

It is a little too complicating trying to upload photos from our iPad gallery onto RX photo. This process encompasses many steps and makes it a long-winded task. Although I like the ghosting feature, it would be nice to be able to select the photo you would like to use for this, instead of it only populating with the most recent photo within that given area. Signing into the application through our iPad is a little tricky sometimes as well, in that the app will not accept our pin each time, but rather we must sign in using our email and password. This is doable, but just adds more steps. Review collected by and hosted on G2.com.

Recommendations to others considering Rxphoto:

This is a great app if you have a large number of clientele. Even for users who have very few clients, it will make the organization of your photos a breeze. The additional security features make it a good choice for use in a medical setting, abiding by HIPAA regulations. I would recommend using this product if you are needing to store a large amount of photos in a secure location with ease of access for your staff and providers. Review collected by and hosted on G2.com.

What problems is Rxphoto solving and how is that benefiting you?

We were needing a more organized method of photo storage, and a greater amount of storage capabilities, which RX photo has been solving. Ultimately, we wanted a photo system that could capture, edit, save and organize photos according to our needs, which this app does. It provides us with a more concise method for obtaining before/after photos, or generating reports for the client to see or take home of their progress. Review collected by and hosted on G2.com.

Response from Scott Alten of Rxphoto

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Thank you so much for your comments!!! Here is a response to your "Dislikes"

1. The best way to upload photos into RxPhoto from your iPhone/iPad is to plug it into your computer and then drag and drop the photos into RxPhoto the same way that you would on dropbox or Facebook. If you need help with this, please reach out to me direct!

2. Photoghosting - you can choose which photo that you want to photoghost by clicking on "Previous or Next Photo" when the Photoghosting is popped up. If you have any questions on this, contact me!

3. The pin should work every single time. Please uninstall and reinstall RxPhoto. test it out and let me know if there are any issues.

UC

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

3/11/2018

"Great App!!"

4.5/5

What do you like best about Rxphoto?

I really like the platform and organization / layout that allows a user to pick a treatment and quickly get the templates for appropriate photos. Review collected by and hosted on G2.com.

What do you dislike about Rxphoto?

There is a learning curve. You have to go in and use the product and navigate the system to really appreciate how it works. It has a lot of great functions, you just have to put the time in to figure it out. Review collected by and hosted on G2.com.

ST

Sue T.

Small-Business (50 or fewer emp.)

11/7/2017

"Great App!!! Makes our photo taking experience easier!!!"

5/5

What do you like best about Rxphoto?

Instant before & afters//picture storage Review collected by and hosted on G2.com.

What do you dislike about Rxphoto?

It sometimes takes a long time to log in. Review collected by and hosted on G2.com.

What problems is Rxphoto solving and how is that benefiting you?

It is easier for us to take similar pictures and create before and afters. I don't have to worry about storing pictures to each patient's chart because it does it for me. When we used to take pictures with a regular camera, it would literally take me a day to download pictures from SD card and save them into each chart. Review collected by and hosted on G2.com.

Response from Scott Alten of Rxphoto

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Hi Sue,

Thank you for the great review. Regarding logging in - Have you set up a quick pin or your fingerprint ID to log in?

Using either of these methods will instantly log you in. Please reach out to us if you have any questions on this.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

2/28/2017

"Nurse Injector LOVING RxPhoto!"

5/5

What do you like best about Rxphoto?

I can take photos on my cellphone (always in my pocket), without it taking up space on my personal camera roll. Review collected by and hosted on G2.com.

What do you dislike about Rxphoto?

Sometimes it can be a little bit slow, but I think this is more indicative of our wifi signal! Review collected by and hosted on G2.com.

What problems is Rxphoto solving and how is that benefiting you?

Taking photos can be demotivating. Patients want to be in and out, and I need to keep my schedule running smoothly. RXPhoto allows me to take an extra minute or minute and a half, which is totally worth it, rather than moving them to a photo room, getting out the Canon camera, etc... Also, I always show before-and-after pics of filler at the end of the appointment. It is so helpful having their baseline documented. Patients are significantly happier seeing before-and-after pics. This isn't done as often with Botox and fillers, but I'm thrilled to say I use it on every single patient. Review collected by and hosted on G2.com.

Response from Scott Alten of Rxphoto

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Thank you Lindsay. We are proud to be a part of Southlake!

CF

Carla F.

Medical Assistant

Medical Practice

Small-Business (50 or fewer emp.)

12/12/2017

"Photo EMR"

4/5

What do you like best about Rxphoto?

RXPhoto is easy to navigate and find patients Review collected by and hosted on G2.com.

What do you dislike about Rxphoto?

We do wish there was a more specific way to crop photos Review collected by and hosted on G2.com.

HS

Hannah S.

Small-Business (50 or fewer emp.)

11/8/2017

"RxPhoto makes my job easier!"

5/5

What do you like best about Rxphoto?

I love the app for patient before &after Review collected by and hosted on G2.com.

What do you dislike about Rxphoto?

Not being able to delete photos, only archive them Review collected by and hosted on G2.com.

Response from Scott Alten of Rxphoto

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Hi Hannah,

thank you for the great review! Yes, archiving is a big part of RxPhoto because of HIPAA compliance, we would never want a user to delete something by mistake and never have that patient health information!

Thanks again!

SH

Sarah H.

Admissions Representative

Hospital & Health Care

Small-Business (50 or fewer emp.)

1/3/2018

"App problems"

1.5/5

What do you like best about Rxphoto?

before afters, how you can see the last picture you took of the area while you take the new one so you get better photos. Review collected by and hosted on G2.com.

What do you dislike about Rxphoto?

The app will never let me log in on my phone Review collected by and hosted on G2.com.