--- title: RunLoyal Reviews meta_title: 'RunLoyal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how RunLoyal works for a business like yours. date_modified: '2026-08-03' parent_category: name: Pet Care url: https://www.g2.com/categories/pet-care --- # RunLoyal Reviews **Vendor:** RunLoyal **Category:** [Kennel Software](https://www.g2.com/categories/kennel) **Total Reviews:** 2 ## About RunLoyal RunLoyal is an all-in-one pet care business software built for boarding, daycare, grooming, training, and dog park facilities that want to modernize operations and grow revenue. Unlike traditional pet care software, RunLoyal provides each business with its own fully branded mobile app, allowing facilities to strengthen their brand, improve customer engagement, and drive more direct bookings. RunLoyal combines online reservations, automated communications, digital vaccination management, integrated payments, staff management, reporting, and marketing tools into a single cloud-based platform. Pet parents can book services, upload vaccination records, message staff, purchase add-ons, and receive push notifications directly through the facility’s branded app, reducing phone calls and front desk workload. Facilities using RunLoyal typically see increased revenue through mobile app bookings, add-on upsells, and improved operational efficiency. With built-in automation, real-time dashboards, and US-based onboarding and support, RunLoyal helps pet care businesses streamline daily operations while delivering a modern customer experience that drives growth. ## RunLoyal Reviews ### 1. Intuitive, All-in-One Membership Management with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about RunLoyal?** We’ve had a great experience with RunLoyal. As a membership-based business, we needed one system that could manage memberships, packages, scheduling, and customer information all in one place, and RunLoyal has proven to be a solid solution. The platform is intuitive, and the support team is consistently responsive whenever we have questions or need help setting up and using features. What really stands out is their commitment to continuous improvement—they regularly release updates, add new functionality, and refine the software based on customer feedback. It’s clear they’re invested in making the platform better over time. RunLoyal has helped streamline our day-to-day operations and has made managing our members much easier. It’s reassuring to know we’re using software that continues to evolve alongside our business. We highly recommend RunLoyal to any business looking for a reliable, user-friendly platform backed by a team that genuinely cares about its customers’ success. **What do you dislike about RunLoyal?** Loyalty Cart aka Retail interface needs more work, but developing in the right direction. **What problems is RunLoyal solving and how is that benefiting you?** Running my business! ### 2. Runloyal Acts Like a Staff Member—A Front-of-House Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about RunLoyal?** It does so much and it thinks and acts like a staff member. We don’t need a front of house employee because of Runloyal. **What do you dislike about RunLoyal?** More people don’t use it. Most of our competitors don’t use a tool like this and it doesn’t help the industry. Our industry is stuck in the past, Runloyal is ahead of its time for the kennel that need it. **What problems is RunLoyal solving and how is that benefiting you?** Incredible communication with a lot of customers. We have a great log of communication, appointments, content, attached to every customer ## RunLoyal Discussions - [How has RunLoyal worked for managing memberships, scheduling, and customer info in one place?](https://www.g2.com/discussions/how-has-runloyal-worked-for-managing-memberships-scheduling-and-customer-info-in-one-place) - 1 upvote - [View RunLoyal pricing details and edition comparison](https://www.g2.com/products/runloyal/reviews?open_modal_url=%2Fproducts%2Frunloyal%2Fwishlists%3Fhost_path%3D%252Fproducts%252Frunloyal%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+16%3A33%3A33+-0500&secure%5Bsession_id%5D=54dcac04-f6b0-465d-bd33-a6e1ed8d7407&secure%5Btoken%5D=aae81c0763e9f78d262524c993efcc36d64be5eac2889bc2a276fefb609ec41c&format=llm_user) ## RunLoyal Features **Additional Functionality** - Vaccine Management - Employee Time Clock - Customer Management - Task Scheduling - AI Copilot - Activity Tracking - Client Management - Third-Party Integrations - Pet Birthday Tracking - User Management - SMS Messaging - Reminders - Drag & Drop - Credit Card Management - Onboarding - Payment Processing - Employee Management - Customer History - Document Storage - Receipt Management - Appointment Management - Email Alerts - Availability Management - Barcode/Ticket Scanning - Credit Card Processing - Automated Scheduling - Generative AI - Photo Management - API - Customer Service Management - Reporting/Analytics - Activity Dashboard - Records Management - Pet Grooming - Email Reminders - Multi-Location - Search/Filter - Customization - Customer Accounts - Discount Management - Personalization - Point of Sale (POS) - Booking Management - Electronic Signature - Mobile Access - Automatic Backup - Electronic Payments - Task Management - Calendar Management - Online Booking - Recurring Tasks - Client Portal - Animal Database - Facility Scheduling - Event Calendar - Payroll Management - Scheduling - Invoice Management - SMS Reminders - Alerts/Notifications **Platform Additional Functionality** - Messaging - Mobility - Cloud - On-Premise - Activity Dashboard - Task Management - Payment - Notes Management - Vaccine Management - Invoice Management - Staff Management - Discount Management - Communication Management - Website Management - Appointment Management - Document Management - Records Management - Payroll Management - Calendar Management - Forms Management - Email Management - Client Management **Business Management** - Appointment Scheduling - Pet Records - Staff Scheduling - Inventory and Retail Sales - Document Management - Recurring Appointments - Appointment Management - Vaccine Management - Staff Management - Inventory Management - Invoice Management - Wait List Management - Discount Management - Calendar Management - Commission Management - Reputation Management **Platform Basics** - Interoperability - Performance - Reporting **Marketing and Communications** - Customer Feedback - Reminders - Loyalty Programs - Email Reminders **Additional Functionality** - Recurring/Subscription Billing - Point of Sale (POS) - Reminders - Customizable Forms - Credit Card Processing - Email Reminders - GPS Check-in/Check-out - Customer Database - Customer Portal - Recurring Appointments - Generative AI - GPS - Email Templates - Alerts/Notifications - Drag & Drop - Email Marketing - Pet Profiles - Contact Database - Onboarding - Photo Updates - Task Scheduling - SMS Notifications - Billing & Invoicing - CRM - Social Media Integration - Website Integration - AI Copilot - Mobile Access - Real-Time Updates - Scheduling - Customizable Branding - Daily Reports - Accounting Integration - Third-Party Integrations **Financial Management** - Accounting - Payroll and Commissions **Additional Functionality** - Employee Time Clock - Multiple User Accounts - Pet Grooming - Point of Sale (POS) - Customer History - Service Catalog - Electronic Forms - Customizable Branding - Customer Database - Electronic Payments - Real-Time Reporting - Email Marketing - Third-Party Integrations - Client Portal - Social Media Integration - Activity Dashboard - Billing & Invoicing - Online Booking - Credit Card Processing - Alerts/Notifications - Sales Reports - Reporting & Statistics - AI Copilot - Mobile Grooming - Calendar Sync - Pet Birthday Tracking - Customizable Templates - Multi-Location - Generative AI - SMS Messaging ## Top RunLoyal Alternatives - [MoeGo](https://www.g2.com/products/moego/reviews) - 4.8/5.0 (109 reviews) - [DaySmart Pet](https://www.g2.com/products/daysmart-pet/reviews) - 4.0/5.0 (35 reviews) - [Gingr](https://www.g2.com/products/gingr/reviews) - 3.8/5.0 (14 reviews)