Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Great concept, some wrinkles to iron out"
4/5
What do you like best about Runa?

I love the variety of options I can present to the recipient and that it's a free service. Review collected by and hosted on G2.com.

What do you dislike about Runa?

There were quite a few glitches in finalizing payment, and getting other teammates added to our account. It would also be great to be able to save templates. Review collected by and hosted on G2.com.

DL
Dylan L.
Technical Product Manager
Small-Business (50 or fewer emp.)
"WeGift is 10/10!"
5/5
What do you like best about Runa?

Fantastic API documentation, as well as a super helpful support team! Review collected by and hosted on G2.com.

What do you dislike about Runa?

I guess this field is required? I do not have any "dislikes". Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Great customer and user experience ensuring rewards process is simple"
5/5
What do you like best about Runa?

Easy to use on the backend from a client perspective and ease of use from a consumer perspective. The user interface for consumers is easy to navigate through and redeem for relevant brand. Review collected by and hosted on G2.com.

What do you dislike about Runa?

Client Perspective - Additional reports are required to show further platform engagement and redemptions. Along with information with client-side would find very beneficial.

No additional comms on Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great Product for Rewards"
4.5/5
What do you like best about Runa?

WeGift has a simple, easy-to-use interface. They offer a wide variety of gift card options. It's very convenient to have all of your various gift card receipts in one place for reconciliation. I also have to commend WeGift on the significant number of upgrades they have made to the system since I started using it, offering me more flexibility and an improved user interface. Review collected by and hosted on G2.com.

What do you dislike about Runa?

I'm using their newer non-enterprise product. I started using it in beta and while it worked, it was missing some useful functionality, like having an admin at your company add new users and easy configuration of groups of gift cards. Fortunately, that has all been added since, and it is a much more functional product. I appreciate the updates, but you should be aware that the interface may change regularly as they continue to add and update features. Also, If you want advanced features for large groups of incentives, like loading a large recipient list, you'll probably need their enterprise product. Review collected by and hosted on G2.com.

Jennifer R.
JR
Jennifer R.
C
Mid-Market (51-1000 emp.)
"Great platform"
5/5
What do you like best about Runa?

I have enjoyed many things about WeGift. The ease of the site, the retailer choices, and the ease of payment. I love that they are adding direct emails as an option. this was a feature that I hoped would be added and was excited to see that it was. This was based on customer feedback. This means that the company cares about its customers and what works for them. Review collected by and hosted on G2.com.

What do you dislike about Runa?

I have not found anything at this time to dislike. The site has always worked and done exactly what I wanted in the moment. Review collected by and hosted on G2.com.

Camille E.
CE
Camille E.
Founder + Principal Consultant
Small-Business (50 or fewer emp.)
"Decent platform, customer service can be improved."
2.5/5
What do you like best about Runa?

Easy to send bulk gift cards from merchants. Review collected by and hosted on G2.com.

What do you dislike about Runa?

Terrible and inefficient customer service. Review collected by and hosted on G2.com.

Response from Joana Rocha of Runa

Hi Camille, thank you for the review. We always aim to deliver a great experience to our customers, and we're sorry to hear you didn't have a great one. I really appreciate you bringing this up, your feedback helps us do better! We are looking into this issue internally, so we can deliver better experiences. Again, thank you for your feedback!

jon w.
JW
jon w.
CEO
Small-Business (50 or fewer emp.)
"WeGift makes it easy"
5/5
What do you like best about Runa?

WeGift's API is straightforward and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Runa?

Maintaining/forecasting the float is a bit challenging for lean startups but easily overcome with larger companies. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Great product with very easy user interface"
5/5
What do you like best about Runa?

The select link product, where we can let our customers choose any brands they want from a wide catalogue. We also like how quick it is to order and send the rewards! Review collected by and hosted on G2.com.

What do you dislike about Runa?

I do not have any dislikes. I would love to be able to send rewards to other countries like South America, so having access to different continents. Review collected by and hosted on G2.com.

Rachael  S.
RS
Rachael S.
Marketing Manager
Small-Business (50 or fewer emp.)
"Really nice discounts"
4/5
What do you like best about Runa?

Good discounts with big brands (8% off Airbnb, 8% off Currys, 10% off Halfords etc). If there's something I know I'm going to purchase from these brands it's super helpful - I saved £30 on a new laptop the other day! Review collected by and hosted on G2.com.

What do you dislike about Runa?

There are no refunds so if you bought something and then changed your mind and wanted to return it that would be a problem - you could return the product but would need to find something of the same value to buy from the same brand. Simple discount codes are easier to use and don't have this issue. Review collected by and hosted on G2.com.

Aleksa M.
AM
Aleksa M.
Co-Founder
Small-Business (50 or fewer emp.)
"Fast & easy to use"
5/5
What do you like best about Runa?

Needed to buy 2 gift cards - 1 for a UK store, and 1 for US one. It was easy to do it and quite fast. The whole process was done within the minutes. Also, the receipt was immediately ready to be downloaded (for accounting purposes). Review collected by and hosted on G2.com.

What do you dislike about Runa?

Everything was fine. I liked using the product. Review collected by and hosted on G2.com.