Valentina T.
VT
Valentina T.
Office Manager
Mid-Market (51-1000 emp.)
"Very simple to use, and many options to choose"
4/5
What do you like best about Runa?

I like that is super easy to work with, we can personalize each gift card we send, adding the company's logo and even the colours. Also I really like that in the US Market there are a lot of brands to choose. Review collected by and hosted on G2.com.

What do you dislike about Runa?

Tha bad thing is that for the Spain Market there aren't so many brands depending on the amount we chosee, and Amazon is not between those brands, that would be very good for us. Review collected by and hosted on G2.com.

LR
Lois R.
Sales admin team leader
Enterprise (> 1000 emp.)
"Fantastic, easy to use, best company we've used before"
5/5
What do you like best about Runa?

The portal is SO user-friendly! We barely have to contact wegift for assistance because the portal is so competent, we can very easily track and send vouchers and do absolutely everything we need to. Previously we have used other suppliers whose portal didn't even compare in terms of quality of service and meeting our needs and contact with them was very frequent so it's very refreshing to have this service.

I also really like how there are no delays in our float being topped up when we process top-ups - this really helps as the stuff we do can be very reactivate and need quick turn arounds.

Lastly, everyone we've worked with at wegift has been incredibly lovely and helpful people! Review collected by and hosted on G2.com.

What do you dislike about Runa?

My only current downfall is simply that we aren't using it enough but that is down to the energy industry. I genuinely can't think of anything we'd want that isn't already provided or anything we would improve - our needs and wants are met. Review collected by and hosted on G2.com.

JM
Jessica M.
Small-Business (50 or fewer emp.)
"Easy gift cards"
5/5
What do you like best about Runa?

I like the selection of stores, and how easy it is to create an email or link to give out the gifts. It really only takes 30 seconds start to finish if you know which stores you want to offer. Review collected by and hosted on G2.com.

What do you dislike about Runa?

It would be great to see some more local/regional choices. And I think the categories/filtering could be improved a bit (like an advanced search option). Review collected by and hosted on G2.com.

NM
Nicole M.
Data Analyst
Enterprise (> 1000 emp.)
"Very easy to use, loads of voucher options, brilliant for what we need."
5/5
What do you like best about Runa?

I really like the WeGift platform and, in particular, the facility to be able to track the customer's vouchers and see if they've opened, claimed the voucher etc. Review collected by and hosted on G2.com.

What do you dislike about Runa?

The only issue I've found recently is the platform has been a little slower, especially when uploading a bulk upload request. However, this doesn't have a significant impact on my use of WeGift, and I would still highly recommend WeGift. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"More options - less expensive"
5/5
What do you like best about Runa?

With Runa I can send very customized gifting with an insane number of options for gift cards. It's also considerably less expensive than other platforms we've used for gift card sending. Review collected by and hosted on G2.com.

What do you dislike about Runa?

The interface can be a bit clunky at times but just takes some extra clicks to get where you want to go. Sometimes the number of gift card choices can be overwhelming which isn't always a bad thing! Review collected by and hosted on G2.com.

BC
Barbara C.
Human Resource Director
Mid-Market (51-1000 emp.)
"WeGift makes employee recognition easy and efficient."
5/5
What do you like best about Runa?

The ease of use. The employee can actually split up amounts and choose the retail vendor. One other really great perk, it is instant to go to the employee through email, so they can use right away. The visa/mastercard gift cards do not have an extra fee, this saves money. The customer service rep that signed us up was amazing. Review collected by and hosted on G2.com.

What do you dislike about Runa?

I have not found anything that I dislike yet. I would like to have a general log in so I can share with my other leadership team members so they can utilize the program as well. Review collected by and hosted on G2.com.

Harry D.
HD
Harry D.
Small-Business (50 or fewer emp.)
"excellent platform, excellent support"
3.5/5
What do you like best about Runa?

the support received from the customer/user support team is brilliant.

quick responses to questions or requests for help and support & always active in attempts to resolve issues. Review collected by and hosted on G2.com.

What do you dislike about Runa?

the only issue is inevitable instances of cards being unavailable/brands going down.

these instances are usually resolved quickly, but do tend to cause some issues regardless Review collected by and hosted on G2.com.

Al M.
AM
Al M.
Founder / Shareholder
Small-Business (50 or fewer emp.)
"Modern, easy to use gifting process"
4.5/5
What do you like best about Runa?

This is a modern, easy to use platform - that was important to us as other platforms out there sometimes look like very Web 1.0. The billing process was easy (also important, as reconciling payments within our accounting package was painful with manual gift card purchases). Overall super happy with the platform and the way it works. Review collected by and hosted on G2.com.

What do you dislike about Runa?

It was little confusing when it came to adding team members - we thought we had to add gift card recipients as team members, but that wasn't the case. Not a major issue, but some labelling / clarity would help. Review collected by and hosted on G2.com.

JP S.
JS
JP S.
Enterprise (> 1000 emp.)
"WeGift is a modern day solution for e-gifting solutions at scale"
4.5/5
What do you like best about Runa?

Ease of use and gift card selection. We send out our users' gift cards at scale, and their API/backend is super easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Runa?

Brand selection has been a pain point in the past, but they have been responsive and remedying these issues. Review collected by and hosted on G2.com.

Freddie H.
FH
Freddie H.
Senior Growth Manager
Mid-Market (51-1000 emp.)
"Flexible gift card distribution that works"
5/5
What do you like best about Runa?

Good breadth of options in delivery of gift vouchers and a strong range of providers to work with. Review collected by and hosted on G2.com.

What do you dislike about Runa?

An integration with a tool like Zapier or Workato would make this even better. Review collected by and hosted on G2.com.