Dre F.
DF
Dre F.
Administrative Director
Small-Business (50 or fewer emp.)
"User-Friendly Payroll and Scheduling Powerhouse"
5/5
What do you like best about RUN Powered by ADP?

I really like the user-friendly interface of RUN Powered by ADP, especially for the more advanced schedule reporting. For example, it shows us how many shifts are being missed each week, which helps us better understand how our revenue is being impacted. The employee onboarding process continues to evolve and feels seamless. RUN Powered by ADP also makes it easy to schedule employees and quickly adjust the schedule for last-minute changes, like call-outs. On top of that, it’s a helpful tool that keeps payroll smooth and essentially effortless. Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

It would be nice to develop an invoicing feature that ties into scheduling, so it's more seamless to bill customers. This would allow us to automate invoices, by billing clients based on the hours that an employee clocks in and out. Review collected by and hosted on G2.com.

Heidi M.
HM
Heidi M.
Bookkeeper
Small-Business (50 or fewer emp.)
"Incredibly happy RUN user."
5/5
What do you like best about RUN Powered by ADP?

Ease of use and the support I receive when having issues, either via chat or phone, your support staff are very helpful. I love the dashboard and the information that is displayed, it makes it easy to know what I need to deal with at first glance when I log in. Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

Sometimes it is difficult to find exactly which report I need to run. I know it is a common complaint among accountants that the reports are a bit cumbersome. But when I do find a report that is concise and has all the information I need, I like the ability to make it a favorite. Review collected by and hosted on G2.com.

Kent S.
KS
Kent S.
Treasurer of League
Small-Business (50 or fewer emp.)
"Quick to Learn, Outstanding Support, and Reliable Payroll for Small Organizations"
5/5
What do you like best about RUN Powered by ADP?

It's very quick and easy to learn and use. And the customer support, from sales through implementation and operations, has been outstanding. We are a tiny user (a Little League organization using the system to pay umpires for the games they work), but for a very small monthly fee, we have the same quality of payroll system as the largest companies in the country. And I have always been treated like ADP's best and largest client when talking with any customer support person. The support during the set-up process was wonderful, whenever I'd have a short question, the answer was always clearly explained and directions provided on how to streamline the process. The system is always "up and running" and integrating from our old manual system was extremely easy. Best decision we ever made and I've been the treasurer 26 years. We save money with this system, because we used to pay with cash -- and there are always problems with cash. Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

It can be a little confusing when holidays impact a payroll schedule -- so it would be nice to have the system automatically adjust for these delays in funds distribution. Review collected by and hosted on G2.com.

Aneri P.
AP
Aneri P.
Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Payroll Management with Reliable, Knowledgeable Support"
5/5
What do you like best about RUN Powered by ADP?

What I like best about RUN Powered by ADP is how easy it is to use and how reliable the support team has been. The platform makes payroll simple to manage, and whenever I've had questions or needed assistance, every ADP representative has been knowledgeable, patient, and quick to help. Their excellent customer service has made the entire payroll process much less stressful, especially during the past couple of months. Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

There isn't much I dislike about RUN Powered by ADP. If I had to mention one thing, it would be that some features can take a little time to learn when you're new to the platform. However, whenever I had questions, the ADP support team was always available and extremely helpful, making the learning process much easier. Review collected by and hosted on G2.com.

Robert S.
RS
Robert S.
Manager
Small-Business (50 or fewer emp.)
"ADP: Straightforward Payroll Setup with Powerful All-in-One HR Features"
5/5
What do you like best about RUN Powered by ADP?

We made the switch to ADP payroll software because the pricing was the same as our previous provider, but it included additional features that can help our small business grow. It covers 401k, HR, and hiring through CareerPlug. Payroll setup is straightforward, and employees have easy access to what they need from one platform. Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

Switching to ADP was simple and really quick. However, when we first got started, there were too many notifications we were automatically enrolled in, and we had to opt out. It was difficult to figure out which ones to toggle on and off. Review collected by and hosted on G2.com.

Arianna G.
AG
Arianna G.
hr manager
Small-Business (50 or fewer emp.)
"Effortless Payroll with Excellent Support"
5/5
What do you like best about RUN Powered by ADP?

I use RUN Powered by ADP for payroll, onboarding, and timekeeping because everything is laid out simply and is easy to use. When onboarding or doing payroll, nothing is complicated. I also appreciate that any issues are efficiently managed, and whenever I have a question, the chat support is very efficient. The initial setup was very easy, and any questions I had were answered quickly by customer service. Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

While RUN Powered by ADP is generally reliable, some workflows feel less intuitive than they could be. Certain tasks require multiple steps that could be streamlined, and it can take time to locate specific reports or settings without prior familiarity. Review collected by and hosted on G2.com.

Helishores i.
HI
Helishores i.
Managing Partner
Small-Business (50 or fewer emp.)
"Quick, Accurate Help Voiding Payroll and Recovering Taxes"
5/5
What do you like best about RUN Powered by ADP?

Quick and accurate

right to the request as we had on voiding the payroll and which they helped me in doing and getting be taxes back and suggested to collect Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

I honestly do not have any major dislikes about RUN Powered by ADP. Overall, I have had a positive experience using the platform and find it reliable, convenient, and easy to manage for our payroll and HR needs. The system provides useful features that help simplify payroll processing, employee management, tax-related tasks, and reporting. I also appreciate that the information is organized in a way that makes it easy to access when needed. Review collected by and hosted on G2.com.

Tim W.
TW
Tim W.
Memeber Manager
Small-Business (50 or fewer emp.)
"Easy onboarding and fast support, but confusing menus and hard-to-find settings"
3.5/5
What do you like best about RUN Powered by ADP?

It is easier than paychex. The assistant is pretty good. Getting to a human agent is pretty fast. On bording is pretty simple when employees actually fill it out. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. It is pretty expensive. I keep thinking about alternatives. It is pretty simple to onboard and run payroll. Most of the important reports are easy to find. Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

The menus are a bit confusing. the way each of the tabs is listed makes it a bit hard to find what you are looking for. It is also challenging to find out if I am fulfilling all of my obligations. Settings are a bit challenging. Review collected by and hosted on G2.com.

Jackie W.
JW
Jackie W.
Sharepoint Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Instant Pay Stubs and Handy Payday Notifications in a Simple Mobile App"
3.5/5
What do you like best about RUN Powered by ADP?

I love being able to check my pay stubs instantly on the mobile app. The push notifications on payday are great, and the interface makes it incredibly easy to navigate. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. As an employee, I do not see the direct billing or total costs. However, the reliability of getting paid on time makes it seem like a worthwhile investment for the company. Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

The login process can be frustratingly rigid. If you forget your password, getting stuck in an identity verification loop or locked out of the portal happens far too easily. Review collected by and hosted on G2.com.

Jennifer D.
JD
Jennifer D.
Owner
Small-Business (50 or fewer emp.)
"Fast, Knowledgeable Chat Support That Makes the Software Easy to Use"
5/5
What do you like best about RUN Powered by ADP?

I love the chat feature! Anytime I have an issue, I can pop into a chat and resolve my issue quickly. I rarely have to wait for an agent and I always get my issue resolved. Additionally, the employees don't just answer my questions, but they take the time to show me how to do it myself. This makes using the software that much easier for the next time. Review collected by and hosted on G2.com.

What do you dislike about RUN Powered by ADP?

The software is user friendly. The staff is exceptionally knowledgable. I have never inquired about something and found an agent unable to answer my question swiftly. I like that I can call for help, or find help in a chat window when I am unable to be on a call. I would say the only negative feature at all, is that occasionally, I may forget to add an employee to payroll and need to run another off cycle, due to my own oversight. I don't like the cost of that. But I have discovered a workaround with the help of the ADP agents. I can write a manual check and still manage to pay the employee without the added expense of an extra payroll. Review collected by and hosted on G2.com.