---
title: RUN Powered by ADP Reviews
meta_title: 'RUN Powered by ADP Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 6206 reviews by the users' company size, role or industry
  to find out how RUN Powered by ADP works for a business like yours.
aggregate_rating:
  rating_value: 4.7
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date_modified: '2026-08-13'
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---


# RUN Powered by ADP Reviews
**Vendor:** ADP  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 6,206
## About RUN Powered by ADP
Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN &amp; DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved.



## RUN Powered by ADP Pros & Cons
**What users like:**

- Users find RUN Powered by ADP to be **extremely user-friendly** , making payroll processing quick and organized. (2869 reviews)
- Users praise the **excellent customer support** of RUN Powered by ADP, appreciating its easy access and fast response. (1708 reviews)
- Users value the **excellent customer support** of RUN Powered by ADP, enhancing their overall experience and accessibility. (1655 reviews)
- Users find the **payroll processing quick and easy** , making employee payments organized and stress-free. (1592 reviews)
- Users value the **quick and organized payroll processing** of RUN Powered by ADP, enhancing efficiency and ease of use. (1453 reviews)
- Users value the **ease of setup** with RUN Powered by ADP, ensuring a seamless transition and efficient payroll management. (1417 reviews)
- Easy Payroll (1353 reviews)
- Simple (1289 reviews)
- Easy Setup (1100 reviews)
- Setup Ease (855 reviews)

**What users dislike:**

- Users report **poor customer support** , struggling to reach real representatives and enduring frustrating automated interactions. (452 reviews)
- Users find **payroll issues** frustrating, especially with rigid templates, tax payment troubles, and employee access complications. (420 reviews)
- Users face **reporting issues** that require multiple contacts for resolution, complicating the overall experience with RUN Powered by ADP. (322 reviews)
- Users find the **fees associated with RUN Powered by ADP** to be quite high, wishing for more affordability. (246 reviews)
- Users experience **long waiting times** for chat help, indicating a need for improved notification and support efficiency. (230 reviews)
- Users find ADP RUN&#39;s **limited features** hinder usability, leading to underutilization and reporting difficulties for small businesses. (216 reviews)
- High Fees (213 reviews)
- Users feel the **missing features** in RUN Powered by ADP hinder their ability to track employee hours effectively. (213 reviews)
- Users find the **initial learning curve challenging** , as navigating features and onboarding can be overwhelming at first. (210 reviews)
- Not Intuitive (199 reviews)

## RUN Powered by ADP Reviews
  ### 1. Easy, Fast Payroll with Helpful Search and Responsive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about RUN Powered by ADP?**

Easy to use, with a friendly UI. Everything I need is only a few clicks away. The search function is especially useful—I can quickly look up whatever I’m looking for. For example, if I need reports for tax purposes or anything payroll-related, it’s easy to find them through search, and it saves me time. Customer service is also fast and friendly. ADP resolved my issue within minutes with a single phone call. We’ve been using them for years, and pricing-wise it’s competitive and worth every penny. Payroll arrives on time.  Payroll reports are generated within minutes, very quick. We have not used ADP with stack or AI because we don't use that.

**What do you dislike about RUN Powered by ADP?**

None. Nothing to dislike. It runs smoothly for our company and already integrated for our needs.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Generating payroll reports and paystubs. Save me so much administrative time.

  ### 2. Gets the Job Done, but the AI Chatbot and Compliance Posters Need Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about RUN Powered by ADP?**

It gets the job done. I like its east to navigate and manage employees. Support is ok and the pricing is decent. We only use the payroll and i don't like the ai chat bot.

**What do you dislike about RUN Powered by ADP?**

The chat bot, and that they don't send yearly compliance posters for the business to hang up. I dont want to buy any more features and it would be nice to have a notice when the debit is coming out.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I could use another payroll this one work just fine, it cost us money but its cheaper than quick books payroll with smaller amount of employees. It is nice to have notices.

  ### 3. Easy-to-Use Employer Interface with Helpful Customer Service Chat

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2026

**What do you like best about RUN Powered by ADP?**

I really like the employer interface, everything is easy to find and process. I also like the customer service chat, it makes it easy to multitask and when you're running a business that's important!

**What do you dislike about RUN Powered by ADP?**

I don't really like the off-cycle payroll categories. Thank goodness we don't have to use it often. It's just not overly clear in the first steps what you need to choose.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

We use RUN by ADP for our restaurant payroll and now we've tied our state mandated retirement deductions to the system as well. It makes it easy to complete from our report in Toast.

  ### 4. Customer support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about RUN Powered by ADP?**

The chat feature is easy to use and the representative are friendly and professional. Even when I have difficulty understanding, they stick with me until I do.

**What do you dislike about RUN Powered by ADP?**

I almost exclusively use my laptop to access my account because it is easier to navigate than the app for what I need, however the reps are always there by phone if I'm on the road.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

They provide my payroll service and have allowed me to accomplish what I need. When fees are high or I don't understand them, they are quick to help me work through that also

  ### 5. Efficient Payroll, Needs Better Access Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about RUN Powered by ADP?**

I find RUN Powered by ADP to be generally fairly simple to use. I like how you get an email to run payroll, click on it, make any adjustments, and then send it off. It's really straightforward, and I appreciate that you can see your adjustments clearly. I also like that they send all the reporting for taxes quarterly and yearly, and everything is organized very well.

**What do you dislike about RUN Powered by ADP?**

I think the big thing that could be improved is streamlining access between employees. It's a bit confusing to choose who has access, like determining who's an owner and who runs payroll. We ran into issues because I'm an employee who runs payroll, and others assisting with payroll are also employees. This led to confusion between individual and company access, especially since we had only one phone number to use or share between emails. It wasn't easy, and I spent a long time trying to figure it out myself, eventually needing to call for help.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP to pay employees. It's generally simple to use, and I appreciate that it handles all the tax reporting quarterly and yearly in an organized way.

  ### 6. Simple, All-in-One Platform with Helpful Support Chat

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2026

**What do you like best about RUN Powered by ADP?**

For me it is about simplicity and being able to find everything I need in one spot. Also having the support chat to assist with any issues is a win for us!

**What do you dislike about RUN Powered by ADP?**

Sometimes the integrations don't work as well as we need them to and sometimes its difficult to find what exactly I need for reporting. Also, the pricing of background checks can be quite high.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

It is helping to centralize most HR job functions. It has reduced the amount of time that I have had to spend trying to research different points of contact or laws that need to be implemented in terms of the different state labor laws.

  ### 7. Effortless Payroll Management with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** DELILAH D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2026

**What do you like best about RUN Powered by ADP?**

I like how RUN Powered by ADP makes everything easier and can solve our problems efficiently. I appreciate that one of their representatives helped me sign DocuSign to manage our insurance payments through ADP Pay by Pay, which is more cost-effective than paying directly to AMTRUST because we can base it on actual payroll. The initial setup was so easy with the help of a representative.

**What do you dislike about RUN Powered by ADP?**

none

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP simplifies payroll and voids checks easily. It helps manage workers' compensation by allowing payment based on actual payroll, which is cheaper than paying directly to insurers.

  ### 8. Instant, Always-Available Support for Payroll and HR with ADP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carolina M. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about RUN Powered by ADP?**

You can get help instantly, and all your questions are answered. ADP walks you through the process until you understand it, and support is always only seconds away. I definitely recommend ADP for all your payroll and HR needs.

**What do you dislike about RUN Powered by ADP?**

There is not anything really that I dislike about ADP they are always able to help. If the bots can't help the live agent is always available to help.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

In RUN I do not have any problems. If I did it would be resolved right away. RUN is a great platform. Very easy to understand. ADP has great pricing. ADP benefits me very much very understandable.

  ### 9. Simple, Efficient Payroll and HR with Great Automation and Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlie K. | founder / ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about RUN Powered by ADP?**

What I like best about RUN Powered by ADP is how simple and efficient it makes payroll and HR tasks. The platform is very user-friendly, even for someone without a strong payroll background, and it streamlines everything from paying employees to managing tax filings. I especially appreciate the automated features, reminders, and compliance support, which reduce stress and help ensure everything is done accurately and on time. The reporting tools are also very helpful for tracking expenses and making informed business decisions. Overall, it saves time, minimizes errors, and keeps everything organized in one place.

**What do you dislike about RUN Powered by ADP?**

One drawback of RUN Powered by ADP is that some of the features can feel limited unless you upgrade to higher-tier plans, which can get expensive for small businesses. The interface, while generally user-friendly, can occasionally feel a bit outdated or require extra clicks to find certain settings. Customer support can also be inconsistent at times, with longer wait times depending on the issue. Additionally, making corrections or adjustments after payroll has been processed can be more complicated than expected.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP solves the challenge of managing payroll, taxes, and basic HR tasks in one place, which can otherwise be time-consuming and error-prone. It automates payroll processing, calculates taxes, and handles filings, helping ensure compliance and reducing the risk of costly mistakes or penalties.
For me, the biggest benefit is the time savings and peace of mind. I don’t have to manually track deadlines or worry about missing tax payments, and I can quickly run payroll with confidence that everything is accurate. It also keeps employee records, reports, and payment history organized, making it easier to manage the business and focus on day-to-day operations instead of administrative work.

  ### 10. Effortless Payroll with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessie H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about RUN Powered by ADP?**

I use RUN Powered by ADP for all of my clients' payroll needs. It makes running payroll super easy and quick. The online chat is my favorite feature because I can talk to a live agent who is very helpful and quick to respond. I have a lot of clients, so my time is very valuable to me, and the quick response time for the live agents makes things go by very swiftly. They are also extremely knowledgeable, so any questions I have, they always have an answer or solution. I've been using it for 2 years now and have loved it. The initial setup was very quick and easy, just a 10-minute setup phone call.

**What do you dislike about RUN Powered by ADP?**

I HAVE NO ISSUES

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP to simplify payroll for my clients, making it super easy and quick. The online chat is a lifesaver with helpful, quick-to-respond agents, ensuring my payroll tasks are smooth and efficient.

  ### 11. Effortless Payroll with Excellent Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about RUN Powered by ADP?**

I like how RUN Powered by ADP streamlines payroll, automates tax filings, and helps us stay compliant. I find the ease of use and automation particularly beneficial as it makes payroll processing quick and accurate, automatically calculates payroll taxes, and handles tax filing. The initial setup was very easy and user-friendly, making the overall experience smooth. These features have made RUN Powered by ADP work well for our business.

**What do you dislike about RUN Powered by ADP?**

I find the customer support response time could be improved.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP streamlines payroll, automates tax filings, helps us stay compliant, and keeps employee records organized, making payroll processing quick and accurate.

  ### 12. Flexible, Fast Payroll with Robust Features and Easy Reporting in ADP RUN

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about RUN Powered by ADP?**

The most helpful thing about using ADP RUN is that it gives you the flexibility to pay employees in an easy and fast way. It also has a lot of features that help Employers and administrators to understand how payroll is done. Another amazing thing about ADP RUN is that you can easily find and download reports. When there is a doubt ADP RUN has a a chat feature where you can ask support either from AI or from an agent. Overall ADP RUN is a great way to help businesses have a great administration over their companies. It also a reasonable price for all the features involved.

**What do you dislike about RUN Powered by ADP?**

Only thing I dislike about ADP RUN is that you do not have a specific person that you can call for help and sometimes this makes it difficult to get help because it gets confusing going to different agents.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

ADP RUN has implemented a new, faster way to get help and resolve quick questions by using AI.

  ### 13. Efficient Payroll and HR with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teresa C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about RUN Powered by ADP?**

I love RUN Powered by ADP's easy-to-use system, especially the great payroll support. The ability to manually onboard new hires or let them onboard is fantastic. Importing timekeeping is simple, and the process overall has been straightforward. I appreciate the updates, like changes with Qualified Tips and Overtime, with helpful pop-ups and information that guide me on paying staff correctly. The HR features, including the employee handbook, updated employment posters, and compliance database, are amazing tools. The employee handbook template, which offers state-specific suggestions, helped me as an employer to stay in compliance. The chat function provides professional, knowledgeable, and upbeat assistance. RUN Powered by ADP has more features, better support, and is less expensive than PayChex, making it easy to make the switch.

**What do you dislike about RUN Powered by ADP?**

The only challenge is sometimes trying to find specific information about an employee and I have to look through the different categories. For example, to update an address, I sometimes have to go through Personal Information in the various subsets. Not really a big deal.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I find RUN Powered by ADP provides great payroll support, simplifies onboarding, and offers an intuitive system. The updates on tip and overtime changes help pay staff correctly, and HR features like templates and compliance tools are unexpectedly state-specific and helpful.

  ### 14. Effortless Payroll with Essential Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayla W. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about RUN Powered by ADP?**

I like how easy RUN Powered by ADP is to use, and that it keeps all my information in one place. I really enjoy the time-keeping kiosks that my company recently got with RUN Powered by ADP; they make my job a lot easier. With the kiosks, I now don't have to chase after people or check the cameras to double-check times. It's also great because we've stopped using the mobile app, so I feel more secure knowing that nobody is clocking in from down the street or lying about their time. This really helps create a better workflow.

**What do you dislike about RUN Powered by ADP?**

I do the payroll processing here and there was one incident where I had to pay everyone on the RUN Powered by ADP like admin mobile app and it doesn't have as many options as the site or computer version. Not a big deal. Just something to mention.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP for payroll processing and managing my team. It keeps all information in one place and makes tasks easy. The time-keeping kiosks improve workflow by eliminating mobile app issues and ensuring accurate time tracking.

  ### 15. Effortless Contractor Onboarding, Streamlined Payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paula W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about RUN Powered by ADP?**

I like how onboarding is simple and there are options for different contractors. Entry for payment amounts is easy, allowing me to pay hourly contractors, salaried, and commission all on the same sheet. Having all of our contractors easily onboarded with all of their info in one place makes payroll a breeze.

**What do you dislike about RUN Powered by ADP?**

Sometimes I wish we had the power to correct or see certain things that it seems customer service agents or escalated teams can only see. We had difficulties getting contractors signed up in the app for themselves. Having a training to walk through the different steps would have been helpful. There were certain things like knowing how to set up the pay schedule that we weren't guided on.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP makes onboarding easy with different options for contractors, consolidates contractor information, and simplifies payroll processing. It supports paying contractors with varying payment structures on a single sheet.

  ### 16. Great Payroll Solution with Customizable Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beth Z. | Business Owner, M &amp; B Landscaping, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about RUN Powered by ADP?**

I appreciate that RUN Powered by ADP keeps a detailed track of everything I need with very helpful reports that can be tailored to my needs at any given time. It helps with year-end tracking and audits for workers' hours, allowing me to see what everyone has done throughout the year instantly. I like that I can contact an agent at any time by simply typing 'agent' into the chat, as my questions are quickly resolved when using the agent feature. The initial setup was pretty simple, and it was very easy to use once everything was set up. I can even process payroll on my laptop when I'm on vacation. I enjoy that I can pick and choose the options I want without needing everything offered, which makes my life much easier. Overall, I think it's a great service.

**What do you dislike about RUN Powered by ADP?**

Sometimes the auto-generated answers are not helpful when I try to find answers without using the agent feature. Also, when I type 'agent' to get help, sometimes there's a long wait, though other times it's very quick.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP for payroll, handling weekly paychecks, tracking employee time, vacations, and tax payments. It provides helpful, customizable reports that assist with year-end tracking and audits, keeping everything detailed and easily accessible.

  ### 17. RUN payroll from ADP Makes Payroll Processing Easy and Reliable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about RUN Powered by ADP?**

RUN payroll from ADP is easy to use once you learn its menus. I've been using it for over 10 years. If you're just processing payroll, it's easy to get your pay cycle completed with a few clicks and entry of some numbers. I'm far from a power user; I simply run payroll and keep track of timesheets in a different program, but the integrated timesheets/timetracking would be a great tool if I still had a full staff, saving time on data entry each pay cycle.

The website does tend to be sluggish, with menu load-times and page loads not loading in a snappy manner, it can get frustrating when you're trying to quickly get something done.

Over the years I've had to contact support for various technical support issues and the agents have always been knowledgable and quick to address the problems. They've recently integrated AI support features which are pretty good at getting answers to common problems, but for anything beyond simply providing information, you still need to talk with a person.

Pricing-wise, I have a sweetheart deal from when I first signed up and get more than half off processing, so I've stuck with it even as my payroll needs have become sporadic due to downsizing. For the typical small/mid-size business I can see there being plenty of value, since ADP handles all the reporting, preparing and printing of annual tax forms and other necessary tax remittance/reporting.

**What do you dislike about RUN Powered by ADP?**

Slow, clunky interface. Though, once you get used to it and learn your way around, it's manageable.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN reduces the need to manually cut checks and complete reports.

  ### 18. Convenient Payroll and Top-Notch Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nate S. | Sr Compliance Professional, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about RUN Powered by ADP?**

I like the convenience of the customer service chat option in RUN Powered by ADP. Since payroll can get confusing sometimes, it's nice to know that help is right at the tip of your fingers. Every time I've used it, it's been very helpful. I also appreciate that when I'm not clearly explaining my issue, there is the option for customer support to take over my screen and see what I'm seeing, which is very helpful.

**What do you dislike about RUN Powered by ADP?**

Well, one issue that I just ran into was with one of my employees who isn't computer savvy either. A lot of technological stuff confuses them. We just ran into an issue where I got a new employee in the system, and he didn't know how to get onto his ADP. We were running into some issues but finally had him registered. If anything, maybe an automatic registration once a company enters a new employee into the system.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP to run employee payroll, keep new hires organized, and easily access payroll information. It's convenient and everything's right at my fingertips.

  ### 19. Extremely User-Friendly with Responsive Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about RUN Powered by ADP?**

Extremely user friendly! Calling the 800 number, or even chat, it is very easy to get ahold of someone in customer service to help with any issues I may have. I use RUN probably 2-3x a week, so I am in there often. Onboarding and even termination are simple and easy steps. The breakdown for adding federal and state tax/withholding information helps a lot, I never know what to do where off the top of my head, so having it broken down by line item and the little answer question marks makes onboarding smooth.

**What do you dislike about RUN Powered by ADP?**

I do not like how time card corrections are in another window. I wish it was simpler to do time card corrections or have an employee fix their own.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Honestly, I have never brought it up because to me it was designed this way for a reason.

  ### 20. User-Friendly and Reliable Payroll Processing with Helpful ADP Chat Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2026

**What do you like best about RUN Powered by ADP?**

user friendly, reliable, and makes payroll processing quick, also it is pretty easy to make amendment when required. I also appreciate the help we get incase if we missed out from ADP chat support

**What do you dislike about RUN Powered by ADP?**

long queue on phone, so i better prefer chat it is pretty fast. customize reports doesnt work well sometimes, so i prefer to contact them either via chat or call if i want any customize report

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

streamlines payroll processing and tax compliance and apart from ths simplifies day-to-day HR and payroll operations, making employee data, reporting, and payroll management more accessible.

  ### 21. Effortless Payroll with RUN Powered by ADP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara Lafont C. | Office Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about RUN Powered by ADP?**

I like how easy it is to see everything for an employee in RUN Powered by ADP. I can just go to the employee section, and all the information is there in one place. It's also nice that they handle filing taxes and the old payroll stuff. The initial setup was easy, too.

**What do you dislike about RUN Powered by ADP?**

I don't like that I can't open something in a different tab. Because sometimes I might be working in one thing, and I want to go back and forth. And that part is kind of a pain. i also would love if reimbursments were separate from the ee gross pay in the stubs. That really throws my numbers off a lot.  Reimbursment is not money they make really, it should not be lumped together.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP because it's easy to see all employee information in one place. They also handle taxes and organize payroll operations.

  ### 22. Easy to Use and Super Responsive ADP Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ellen R. | Manager, Communications and Outreach, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about RUN Powered by ADP?**

It is so easy to use, whether I'm using my laptop of my phone. All the info is so easy to access. I think the price is definitely worth it for ease of use. Also anytime I've had a question, our ADP has been very easy to reach and answer my question.

**What do you dislike about RUN Powered by ADP?**

Overall, it's a great value and is so easy to use. I love the built-in features and the way the whole payroll process is streamlined. The system is quick too!

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Making payroll easier and faster. Was also looking for a product that integrated with our other system and had AI features. Overall it's just a great tool!

  ### 23. ADP Makes Compliance Easy and Keeps Us Up to Date

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about RUN Powered by ADP?**

The total compliance factor is a huge weight off my shoulders. ADP keeps my business up-to-date on all regulatory changes and new legislative changes. It's also formatted in a very convenient way. I do, however, wish that when entering my employees wages/tips every pay period that I could arrange my employees alphabetically, regardless of their department.

**What do you dislike about RUN Powered by ADP?**

As I mentioned in the last question, I wish that when entering my employees wages/tips every pay period that I could arrange my employees alphabetically, regardless of their department. Unfortunately, there doesn't seem to be an option to do so.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

It saves me lots of time calculating payroll so that I can focus on my customers and keeping them happy. It's also great for transparency between me and my employees.

  ### 24. Automated and Effortless Payroll Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maren E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2026

**What do you like best about RUN Powered by ADP?**

I like that RUN Powered by ADP is automatic, and we don't need to worry about things not being done. It files all wage reports and runs our payroll, which is really convenient. I also appreciate that you can upload images of tax documents, and then ADP just resolves whatever it is, so we don't need to go in and create all these accounts and have multiple platforms; it's all in one spot. The initial setup was very simple, and overall, it's been easy to use for our three different companies. With about 20 people in total, it's been a reliable tool.

**What do you dislike about RUN Powered by ADP?**

I don't have anything that I dislike

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP automates payroll and tax processes, files wage reports, and manages tax documents in one place, simplifying tasks.

  ### 25. Live Chat Support That Keeps Me Moving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer W. | HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about RUN Powered by ADP?**

Honestly, the live chat is my favorite. Because someone is actively helping me and I can still be working.

**What do you dislike about RUN Powered by ADP?**

There are small glitches. Like things don't sync up. Even though things run smoothly most of the time, I do need to be detailed so I can make sure things look good. And the issue usually is syncing from time cards to payroll.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

They have helped me solve alot of payroll issues. Also the clocking in system has been extremely helpful.

  ### 26. Intuitive, Helpful Support, but Onboarding and Flexibility Need Work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex R. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about RUN Powered by ADP?**

I find RUN Powered by ADP super simple to use. I appreciate how dedicated the staff and support team are, making it easy to get help when needed. Once you get the hang of things, the platform allows for simple management. We had nothing before RUN Powered by ADP, and now we are very happy!

**What do you dislike about RUN Powered by ADP?**

The onboarding could be improved, sometimes you make decisions early on in the setup and you don't know that you are being locked into things you cannot easily change. There are some bugs on employee forms too. The employees could not change the fact they were listed as not being residents of NYC, even though they were, and nowhere on the forms did we say he wasn't. Also, I want to be able to change the payment schedule without having to submit the entire profile for review.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP to manage employee wages, vacations, and comply with regulations. It's super simple to use and offers dedicated support. I'd like to improve onboarding and fix some bugs on employee forms.

  ### 27. Voiding out a Payment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer T. | HR Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about RUN Powered by ADP?**

Run is super easy to use. Whenever I have a question or run into an issue, I like using the Customer Support chat—they’re always very friendly and helpful. I use Run daily, and it’s consistently easy to use.

**What do you dislike about RUN Powered by ADP?**

I honestly do not have anything negative to say about dislikes.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

This tool assists us in monitoring our employees' attendance and identifying those who are not compliant with their lunch breaks. It also ensures that our staff members are taking their full 30-minute lunch before reaching their fifth hour.

  ### 28. Efficient Payroll with Outstanding Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about RUN Powered by ADP?**

My best experience with RUN Powered by ADP has been with customer service. The agents are not only very communicative but also knowledgeable, patient, and exceptional in all aspects of their role. I appreciate that ADP is up to date with technology, which saves our company time and labor. RUN Powered by ADP is super user-friendly, and anyone without payroll experience can access it.

**What do you dislike about RUN Powered by ADP?**

Mornings can be a bit hectic to get a hold of an agent. On multiple occasions, we've encountered issues internally that need to be fixed in the morning, but it takes quite some time to get hold of an agent for assistance. Perhaps having more agents available as we start our shift would help.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP resolves payroll issues like internal discrepancies, making the process smoother. The technology is up-to-date, saving us time and labor, and the customer service is communicative, knowledgeable, and patient, adding trust. It's super user-friendly, so even without payroll experience, it's accessible.

  ### 29. Smooth Payroll Management with Detailed, User-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** David L. | Director, Mobile Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about RUN Powered by ADP?**

I like that RUN Powered by ADP allows me to self-manage my employees and my account, which makes it convenient to run my business. The website is very detailed, and once I get past the initial learning curve, it's easy to operate and navigate. I can quickly access my information, and everything I need is available and easy to see. The few times I've needed customer support, the team is very knowledgeable with acceptable hold times, which leaves me very pleased.

**What do you dislike about RUN Powered by ADP?**

It takes a little bit of a learning curve to figure out where everything is.  It's all there, but just takes a few minutes to find everything.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP for managing daily and weekly payroll and 401(k) contributions. It allows me to self-manage my employees and account with detailed information that's easy to access.

  ### 30. Smooth Payroll Operations Anywhere

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica A. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about RUN Powered by ADP?**

I love how RUN Powered by ADP lets you use it anywhere, whether in the office on a computer, iPhone, or iPad. I can even run payroll when I'm on vacation or out of the office. It solves payroll, timekeeping, and garnishments efficiently. So far, we have had no issues with the system; it's been working great for us.

**What do you dislike about RUN Powered by ADP?**

Nothing as of yet.  Everything has been going very well

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP solves payroll, timekeeping, and garnishments issues. I love its flexibility to use anywhere, like on a computer, iPhone, or iPad, letting me run payroll even on vacation.

  ### 31. Simplifies Payroll, Saves Time for Small Businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about RUN Powered by ADP?**

I love how simple and easy RUN Powered by ADP is, making it quick to get through so I can continue with my day. The platform works seamlessly and I never have to worry about any tax issues. It always works without any errors, which is really valuable to me as a small business owner with limited time.

**What do you dislike about RUN Powered by ADP?**

Some of the extras they charge for, like compliance issues for paid time off, could be included in the price rather than having to pay for these services separately. That could be improved upon.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP simplifies payroll, so I don't worry about tax issues, saving time as a small business owner without HR. It's seamless and reliable.

  ### 32. Easy Payroll and Taxes, Minor Annoyances

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about RUN Powered by ADP?**

I like the chat function a lot. It's very quick and easy to use, and I can access it on demand whenever I need it, which makes connecting with someone a breeze. It was super convenient and easy to speak to a specialist about an issue with unemployment insurance I had to update. Also, RUN Powered by ADP makes payroll very easy and taxes pretty straightforward, so I know I'm paying the right amount. The initial setup was reasonably easy, so I think it was pretty straightforward.

**What do you dislike about RUN Powered by ADP?**

The only thing that's kind of annoying is for a while, I was getting a lot of emails about setting up a retirement account, which I didn't want to do, but that has resolved. I was getting spammy, kind of spam-ish emails from people who said they were from ADP, trying to get me to open a 401(k) with ADP, which I didn't need because I already have a free 401(k) with Schwab.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP makes payroll and taxes easy and straightforward, ensuring I pay the right amount. The chat function is quick and easy to use, allowing me to connect with a specialist conveniently without needing to call.

  ### 33. ADP RUN Has Everything: Seamless Payroll, Compliance Tools, and Always-Available Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela N. | Accounting and Payroll Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about RUN Powered by ADP?**

ADP RUN has  EVERYTHING you could possibly need. It has so many additional features that I have relied on over and over again to remain compliant with laws and regulations in my state. There are built in forms/templates so that your employee records are compliant and you can stay on top of this with every single new hire. Not to mention, you can hire using it. Also doing payroll is seamless and easy, customer support is always available if you need it.

**What do you dislike about RUN Powered by ADP?**

I do not have any downsides for RUN, they have met and/or exceeded every expectation that I have had in a payroll company.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN has solved all compliance issues. It can be complicated as a small business when you are growing and hiring new employees, terminating employees. Each state in the US has their own forms and record keeping requirements, and if you are not compliant the fines imposed can cost thousands of dollars. Onboarding, and remaining compliant throughout employment, through the end of employment, is a huge benefit. Now that we use RUN, we do not have to wonder if we have all records up to par. We were able to pre make "new hire" folders ready to use upon onboarding. These folders contain all you need to hire someone properly. Surprisingly there is quite a bit of documentation the employer needs to retain when hiring. You can also store this information electronically, eliminating the risk of misplacing a file, or a file being damaged.

  ### 34. RUN Powered by ADP: Stress-Free, Reliable Payroll with Time-Saving Consistency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about RUN Powered by ADP?**

RUN Powered by ADP is a reliable partner that removes the stress from payroll. It streamlines payroll processing, handles tax compliance accurately and saves valuable time each pay cycle. The employee self-service tools reduce HR overhead and the system scales smoothly as the company grows. Overall it delivers consistency, confidence and peace of mind.

**What do you dislike about RUN Powered by ADP?**

some features feel less flexible than expected. Customization options are limited in a few areas and support response times can vary during peak periods. While the platform is reliable these small inefficiencies can slow things down for fast moving teams.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

solves the challenges of payroll accuracy, tax compliance and time consuming manual processes. By automating payroll runs, tax filings and regulatory updates it reduces errors and compliance risk. This benefits us by saving time, improving confidence in payroll accuracy and allowing our team to focus on core business priorities instead of payroll administration.

  ### 35. Effortless Payroll Management with User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about RUN Powered by ADP?**

I appreciate that RUN Powered by ADP makes payroll processing easy, handles my worker's comp insurance, and files unemployment info with the state. It's very easy to use and quick to learn, which is important for me as a business owner with limited time. I love that RUN offers everything I need in one place, so I don't have to go anywhere else. The site is very user-friendly and easy to navigate. The help functionality provides the support I need at my fingertips, and it's rare that I have to reach out to an agent, but when I do, it's easy. The initial setup was very easy and took very little time. We switched to RUN Powered by ADP for a better user experience because our previous solution was more cumbersome.

**What do you dislike about RUN Powered by ADP?**

When I hire someone that has used ADP in the past, they have trouble on the backend app and I need to reach out for help. I would like to see a feature adding people with an existing ADP account.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP for easy payroll processing, worker's comp insurance, and unemployment info filing. It's user-friendly, quick to learn, and centralizes tasks, saving time. The help functionality gives support at my fingertips.

  ### 36. Reliable Payroll Management with Excellent Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zephan S. | Staff Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about RUN Powered by ADP?**

I appreciate how RUN Powered by ADP is very simple to set up and process payroll for our restaurant and other entities. When we receive a text message from the IRS, they're really good about resolving it for us, particularly with anything related to payroll issues. The chat help is super useful because the AI is pretty good. If the AI doesn't answer my question, I can usually get connected to a representative pretty quickly.

**What do you dislike about RUN Powered by ADP?**

The lack of available reports or the ability to generate a report intuitively, I feel like it's lacking. I think there are some reports I would like that are not available or not easy to find.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP simplifies payroll processing and efficiently resolves IRS-related issues. The chat help feature is super useful, with effective AI and quick access to representatives.

  ### 37. Flawless Onboarding and Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** swati A. | HR Generalist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about RUN Powered by ADP?**

I use RUN Powered by ADP to process payroll, manage timecards and vacation/401K. I appreciate the quick customer service and find the options easier to understand. The onboarding process is flawless, and I can't emphasize enough how quick the customer service is. I find it easy to track time with geofencing and manage vacation, which is helpful since we have employees working remotely all over the US. The transparent approach to seeing vacation time and timecards really helps build trust. The initial setup of RUN Powered by ADP was super easy.

**What do you dislike about RUN Powered by ADP?**

sometimes not having vacation pay $ amount option for salaried employee is frustrating

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP simplifies processing payroll, managing timecards, and vacation/401K. Quick customer service, effortless onboarding, and easy time, geofencing, and vacation management enhance trust with remote employees.

  ### 38. Hassle-Free Payroll, but Pricey for Sole Proprietors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brie H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about RUN Powered by ADP?**

I really like that RUN Powered by ADP handles the whole payroll process for me and that I don't have to deal with taxes because they take care of it, which is great since I'm not very knowledgeable about taxes. Setting up my 401k was extremely easy with the chat associate. The initial setup was very easy, and I believe it must have been fine since I don't remember any issues.

**What do you dislike about RUN Powered by ADP?**

The monthly fee is not the best because it's just me, so it's very simple, and they keep increasing it all the time, and I have to call in.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP handles my monthly payroll, making it easy. I don’t have to worry about taxes because they take care of it for me. Setting up my 401(k) was also very easy with the chat associate.

  ### 39. User-Friendly Payroll with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** mike d. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about RUN Powered by ADP?**

I find RUN Powered by ADP to be very easy to use with its user-friendly platform. Both the app and website are super user-friendly, which makes managing processes simpler. The customer service is impeccable; they are always knowledgeable and super helpful when I need assistance. Additionally, the initial setup was easy, and I really appreciate how well it handles payroll, timekeeping, and tax compliance.

**What do you dislike about RUN Powered by ADP?**

We tried the retirement program but it did not fit our needs. ADP seems to not be as much of an expert in the field of retirement, so we changed to another company. ADP is great with payroll, time clock, and taxes but not retirement plans.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP solves confusing clock-in times, ensures accountability in timekeeping, provides one-stop insurance needs, and offers transparent tax compliance.

  ### 40. Effortless Payroll with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about RUN Powered by ADP?**

I like the 1-click payroll processing in RUN Powered by ADP; it's efficient since I just need to enter hours and it's done. I also find the customer support exceptional; it's very easy to connect with an agent at ADP. They are well-versed, understand my issues correctly, and have solved the problem most of the time. Additionally, the initial setup was so easy.

**What do you dislike about RUN Powered by ADP?**

Nothing which I dislike

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP streamlines our payroll process, handles tax deductions, and assists with tax filings and state registrations. The 1-click payroll processing is a huge time-saver.

  ### 41. Effortless Payroll Management with Reliable Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about RUN Powered by ADP?**

I like the ease of running payroll through the app on RUN Powered by ADP. It's great because it operates with just a click of a button, making the process seamless and without any issues. And right away, it tells me the cash required, which I can send to accounting, making it all very easy. The best thing about ADP is their customer service. You can call and talk to a real person, and I've always gotten someone who doesn't need to transfer me around. They know everything, whether it's a tax question or standard payroll.

**What do you dislike about RUN Powered by ADP?**

I think there's a few limitations using the phone versus the computer. There were a few times when I used my phone, and I can't pull a certain report.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I find RUN Powered by ADP simplifies payroll with ease of use and excellent customer service, making it a smooth, hassle-free process.

  ### 42. Intuitive and Cost-Effective for Small Businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about RUN Powered by ADP?**

I find RUN Powered by ADP super user-friendly with an intuitive platform that makes it easy to find the information I need. The ease of use allows me to quickly get Payroll and HR work done. As a small business owner who wears many hats, I appreciate that it simplifies these tasks without needing to be a complete expert. It's really easy to get help when needed, which adds to its user-friendliness. The initial setup was a breeze—I would rate it 10 out of 10.

**What do you dislike about RUN Powered by ADP?**

I get multiple sales emails a week from various 'regional managers'. If I need added services I'll let you know, a once a quarter check-in would be sufficient.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN Powered by ADP makes managing payroll and HR easy and cost-effective for a small business without needing expertise. It's intuitive and user-friendly, allowing quick completion of tasks so I can focus on my business.

  ### 43. A Reliable, Integrated HR and Payroll Solution for a Growing Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa S. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about RUN Powered by ADP?**

I value RUN’s reliability and how seamlessly it connects payroll, benefits, timekeeping, PTO, compliance, and employee documents in one accessible system.

**What do you dislike about RUN Powered by ADP?**

Some features can be difficult to locate, and navigation is not always intuitive. Reporting and system customization could also be more flexible for growing businesses.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

RUN centralizes payroll, benefits, timekeeping, PTO, employee records, and multistate compliance, saving administrative time while improving accuracy and employee access.

  ### 44. Easy to Use, Customizable ADP with Quick Employee Self-Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2026

**What do you like best about RUN Powered by ADP?**

Small learning curve. Adp is easy to use and can be customized at any point. Employees are able to view all their information once signing up without needing to ask the employers.

**What do you dislike about RUN Powered by ADP?**

Some forms or documents are difficult to find on the site. Especially since adp commonly updates their website and so things are constantly being moved around. It makes it difficult for older less tech savyy people to use.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Great program that helps me with payroll. Just fill out the hours and adp handles the rest with the calculations and taxes. Easy for direct deposits..

  ### 45. User-Friendly Reporting with Kind, Helpful Chat Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about RUN Powered by ADP?**

It is very user friendly with great options for creating or running reports. I also love that anytime I use the chat they are very kind and always explain things and help with any questions I have.

**What do you dislike about RUN Powered by ADP?**

I personally do not like the new chat updates, or how long it takes to get a customer service rep on the chat to speak too. I really like everything else

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

It is making processing payroll much easier as it is so user friendly. I love the back end work they do as well. Especially when needing to cancel a pay run.

  ### 46. RUN Powered by ADP: Easy to Navigate with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about RUN Powered by ADP?**

Run Powered by ADP is a the best solution for any company. My former employer had over 4000 employees and we had a team of payroll employees who always spoke highly of ADP. The company that I currently is a start-up with only about 20 employees, and I am managing payroll, which is something I was not responsible for at my previous company, and I have found that ADP is easy to navigate. That is what I like best about ADP. The software itself is designed well.

**What do you dislike about RUN Powered by ADP?**

I can't really say that I have any dislikes when it comes to RUN Powered by ADP. Whenever I have a question or need assistance, I simply click on the chat feature and an agent walks me through whatever I need or they take care of it on my behalf. It doesn't get any better really. Does it?

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Using RUN Powered by ADP has created process efficiencies for me, allowing me to allocate more time to other responsibilities.

  ### 47. Intuitive and Updated Payroll Solution with Minor Quirks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liza S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about RUN Powered by ADP?**

I use RUN Powered by ADP for payroll and time tracking. I like that for the most part, it runs seamlessly. It is easy to navigate and I feel like it is updated to today's standards and flow. I also feel the initial setup was VERY easy.

**What do you dislike about RUN Powered by ADP?**

I have run into an issue with requesting days off that include weekends. The system picks up the weekend days, which are not part of our schedule. So, if an employee wants to take off Friday through Monday, it should be a request for 2 days, but unless those days are requested separately, the weekend days are included, making it 4 days. Also, when the new Qualified Overtime law was put in place, our overtime hours were not calculating correctly at first, though this was resolved.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

I use RUN Powered by ADP for payroll and time tracking. It runs seamlessly, is easy to navigate, and feels up to today's standards.

  ### 48. Small business Payroll Vendor Easy to Use platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diana K. | Investment Firm Client Services Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about RUN Powered by ADP?**

Easy to use website - By employee. Taxes. Reports. ADP Assist is so helpful. When staff is salary the payroll can be automated and nothing needs to be done. Communicate with ADP when you have hourly staff & how to best submit annual raises and annual bonus for each employee.

**What do you dislike about RUN Powered by ADP?**

We had NO issues with Run ADP program for our company.  Data is inputted into the system for employer, bank account to debit along with each employee profile. Using ADP Assist any issues can be resolved.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Only issues we had was when our business was acquired by a corporation. We need to end our payroll services. There was NO exit what to do with all entities since were ending payroll with ADP. No more payroll would be generated from our company using ADP.  It was a huge mess with the state of INDIANA. ADP neglected to final quarterly tax return to show $0 income. Numerous conversations with ADP to help us resolve pending communication with the INDIANA Department of Revenue.  ADP needs a checklist of reminder steps that need to be completed.

  ### 49. Streamlined, Beginner-Friendly Payroll Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily  G. | HR, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2026

**What do you like best about RUN Powered by ADP?**

How streamlined everything is, the website is very easy to read and understand. I appreciate how beginner friendly it is, the chat feature is very helpful and the agent are available

**What do you dislike about RUN Powered by ADP?**

I wish the 401k plan was fully integrated into the website. ADP payroll system is streamlined but the mykplan is lacking the same quality. They are only accessible via phone number seemed dated

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Payroll solutions. I have worked with Toast payroll as well and they are not nearly as quick with solutions.

  ### 50. Easy Setup and Incredibly Helpful ADP Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marissa M. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about RUN Powered by ADP?**

Setup is easy, and the staff is incredibly helpful—from the initial setup all the way through timekeeping issues, payroll, taxes, and IT. Everyone is always willing to help.

**What do you dislike about RUN Powered by ADP?**

Nothing negative so far—everything has gone really smoothly for us. This is the second business where we’ve used ADP, and both have run seamlessly.

**What problems is RUN Powered by ADP solving and how is that benefiting you?**

Payroll, timekeeping, taxes, HR setup, and workers’ comp claims—they’ve been phenomenal at making sure we’re well taken care of and that we don’t miss any important steps along the way.


## RUN Powered by ADP Discussions
  - [What is RUN Powered by ADP used for?](https://www.g2.com/discussions/what-is-run-powered-by-adp-used-for) - 3 comments, 1 upvote
  - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/run-powered-by-adp-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments, 1 upvote
  - [How do I run payroll on ADP?](https://www.g2.com/discussions/how-do-i-run-payroll-on-adp) - 2 comments, 1 upvote
  - [Why am I not getting the w=2&#39;s](https://www.g2.com/discussions/why-am-i-not-getting-the-w-2-s) - 2 comments, 1 upvote
  - [How do I change the headings to Mileage?](https://www.g2.com/discussions/how-do-i-change-the-headings-to-mileage) - 1 comment, 1 upvote

- [View RUN Powered by ADP pricing details and edition comparison](https://www.g2.com/products/run-powered-by-adp/reviews?page=9&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-13+16%3A34%3A12+-0500&secure%5Bsession_id%5D=18066e12-d555-4f0f-ba1c-ec42d4202647&secure%5Btoken%5D=78929dd4dc9f70fd094172b8a60ea47619380e90bcd1bc36ae143f872867471e&format=llm_user)
## RUN Powered by ADP Integrations
  - [401GO](https://www.g2.com/products/401go/reviews)
  - [401(k) Easy](https://www.g2.com/products/401-k-easy/reviews)
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## RUN Powered by ADP Features
**Core HR**
- Time, Attendance, and PTO
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Automation**
- Process Automation

**Basics**
- Interoperability
- Performance
- Reporting
- Ad hoc Reporting

**Background Check Administration**
- Screening and Assessments
- Compliance
- Dashboard
- Tenant Screening
- Employment Screening
- Drug & Health Screenings

**Platform Content**
- Content Library
- Platform Search
- Automation

**Platform Basics**
- Performance
- Portal

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Customizable Templates

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options
- Activity Dashboard
- Real-Time Data
- Real-Time Reporting
- Payroll Reporting

**Content**
- Automation
- Content Creation
- Distribution Features

**Background Check Data**
- Real-Time Tracking
- Platform Search
- Alerts and Notifications
- Status Tracking
- Applicant Tracking

**Platform Basics**
- Interoperability

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Platform Administration**
- Integrations
- Compliance
- Reporting

**Generative AI**
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Platform Additional Functionality**
- Self-Service Portal
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation
- Calendar Management
- Workflow Management
- Compliance Management
- Timesheet Management
- Payroll Management
- HR Management
- Time Off Management
- Task Management
- Document Management
- Mobile Access

**Background Check Additional Functionality**
- Integrations
- Mobility
- Messaging
- Third-Party Integrations
- Screening Services Integration

**Platform Content**
- Goal and Challenge Creation
- Customizable Templates

**Platform Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Platform Payment Content**
- Document management
- Invoicing Tool
- Wage access

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration
- Third-Party Integrations

**Recruiting and Onboarding**
- Job Posting

**Platform Additional Functionality**
- Goal and Challenge Creation
- Employee Portal
- Surveys & Feedback
- Peer-to-Peer Recognition

**AI Insight Check - Background Check**
- Insight Check

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Vacation/Leave Tracking
- Biometric Recognition
- Clock In/Out
- Alerts/Notifications
- Customizable Reports
- Project Time Tracking
- Audit Trail
- Leave Tracking
- Multi-Location
- Access Controls/Permissions
- Time & Expense Tracking
- Real-Time Notifications
- Lockout Periods
- Electronic Signature
- Automated Scheduling
- Geofencing
- Labor Forecasting
- Employee Portal
- Employee Time Tracking
- Punch card
- Automatic Time Capture

**Additional Functionality**
- Real-Time Reporting
- Customizable Branding
- Rewards Program
- Reporting/Analytics
- Learning & Development
- Social Engagement
- Chat/Messaging
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Additional Functionality**
- Customizable Reports
- Succession Planning
- Data Import/Export
- 360 Degree Feedback
- Single Sign On
- Customizable Templates
- SSL Security
- Job Scoring
- AI Copilot
- Customizable Forms
- Individual Development Plans
- Customizable Branding
- For Job Analysts
- Benchmarking
- Skills Assessment
- Talent Acquisition
- Generative AI
- Multi-Language
- Document Templates
- Job Comparison
- Reporting & Statistics
- Access Controls/Permissions
- Status Tracking
- Factor-based Evaluation
- Electronic Signature
- Match & Merge
- Secure Data Storage

**Platform**
- Customization 
- Integration APIs
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform**
- Payroll Reporting
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**AI Investigation and Verification - Background Check**
- Verification
- Employment Eligibility Verification
- Education Verification
- Data Verification
- Identity Verification

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses
- Workflow Automation

**Additional Functionality**
- Assessment Management
- Workflow Management
- Employee Onboarding
- Batch Processing
- Reference Checking
- Compliance Management
- Records Management
- Fraud Detection
- API
- Reporting & Statistics
- Generative AI
- Real-Time Monitoring
- Feedback Management
- Search/Filter
- Online Applications
- AI Copilot
- Candidate Profiles
- Reporting/Analytics
- Real-Time Reporting
- Job Application Management
- Secure Data Storage
- Self Service Portal
- Visual Analytics
- Summary Reports
- SSL Security
- Historical Reporting
- Recruitment Management
- Customizable Reports
- Reminders

## Top RUN Powered by ADP Alternatives
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