Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Timekeeping Works, but In-App Change Requests Are Missing"
2.5/5
What do you like best about Ruddr Professional Services Automation?

I don't really use it other than the time keeping feature. The features I use work, but since I am only an internal employing I am probably not maximizing the utilization of the features. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

It doesn't allow me to request changes within the app to my superviser, I have to talk to them outside of the application Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy Time Tracking with the Control Center Widget"
4/5
What do you like best about Ruddr Professional Services Automation?

can track time easily with the control center widget Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

widget can be a bit buggy sometimes. It can erase time I've entered Review collected by and hosted on G2.com.

Verified User in Food & Beverages
CF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Easy Data Entry and Monthly Tracking with Effortless Editing"
4.5/5
What do you like best about Ruddr Professional Services Automation?

I have appreciated the ease of information entry, monthly tracking and ease of editing Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

I have not experienced any challenges that were not easy to manage Review collected by and hosted on G2.com.

akash k.
AK
akash k.
Machine Learning Engineer
Mid-Market (51-1000 emp.)
"Easy-to-Use Timesheets with Handy Copy-Paste for Weekly Entries"
4.5/5
What do you like best about Ruddr Professional Services Automation?

It is very easy to use, we can copy past week time sheets and use for current week time sheet. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

There aren’t any major things I dislike, but for beginners it can be a little confusing to use at first. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Thanks for taking the time to share how Ruddr is supporting your resource planning and billing visibility.

It’s great to hear that Ruddr’s functionalities are making weekly time entries easier for you, Akash.

Lomé K.
LK
Lomé K.
Head of People Development
Small-Business (50 or fewer emp.)
"Just what we were looking for!"
4.5/5
What do you like best about Ruddr Professional Services Automation?

User friendly interface, reporting capability is amazing, value for money, great customer service and support (especially with onboarding of employees).

We loved that the system included capability addressing pipeline management, project management, resource planning and so much more.

As a consulting company, Ruddr fits our business model like a glove and it is clear that Ruddr really understands our type of business and has created software that solves for our unique problems and challenges.

Number of features compared to price was excellent compared to other systems we considered. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

The only thing we wish Ruddr had:

- leave management

- capability to create quotes or proposals from the system

- integration with Outlook Calendars Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We’re glad to hear that Ruddr has been a great fit for your team, Lomé.

It’s great that the project management and reporting features are supporting your workflow.

Thanks for the feedback on leave management and calendar integration - we really appreciate you taking the time to share your thoughts with us.

Jo S.
JS
Jo S.
CFO
Small-Business (50 or fewer emp.)
"Exceptional Onboarding Experience with Outstanding Support"
4.5/5
What do you like best about Ruddr Professional Services Automation?

Onboarding process was thorough and Jason went above and beyond to assist in our implementation. The best onboarding process I have ever experienced. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

Would be good to great your own custom reports. I think that functionality is coming in the pipeline. Also we have experienced some issues syncing invoices to Xero with customer data being overridden. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Hi Jo,

Thank you for your feedback. We’re glad to hear that the onboarding experience was thorough and that Jason was able to effectively support your implementation.

We appreciate your input regarding custom reporting and the Xero invoice sync, as this helps inform our ongoing product improvements. It’s also great to see Ruddr supporting greater visibility into project profitability and revenue recognition.

Thank you for taking the time to share your experience.

SAI TEJA  S.
SS
SAI TEJA S.
Data Engineer Trainee
Mid-Market (51-1000 emp.)
"Easy to Use—Copying Last Week’s Timesheet Saves Time"
4.5/5
What do you like best about Ruddr Professional Services Automation?

It’s very easy to use we can copy last week’s timesheet to update the current week, which significantly reduces effort. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

The initial setup may be challenging for beginners and first-time users. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Thanks for your review, Sai Teja.

It’s great to hear that Ruddr is helping you save time and reduce repetitive effort for your team.

We appreciate your note about the initial setup, feedback like that is valuable for us as we continue refining the experience for new users.

MR
Marie R.
President
Small-Business (50 or fewer emp.)
"Easy to Implement and Use - great features!"
5/5
What do you like best about Ruddr Professional Services Automation?

It gives us everything we need to track time and invoice our customers. It's easy to train new people for our growing company. We get cool new features as the toolset grows. Support is very responsive, helpful, and friendly. So excited about the latest Expense report features on mobile app!

I've been using it for 4 years and still love it and very happy with my decision. It was easy to implement myself. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

The reporting is still developing although you can download all of the information that you need and work with it in excel. The filters are great to help narrow down what you need and there are customer definable tags to help slice and dice but would love to have a few more features to make it really robust. The reporting continues to get better with each release (saved reports, scheduled reports, yay!) but the one thing that is frustrating is that the columns continually change as more fields are added (new fields are a good thing) and this makes repeatable automated editing impossible. Review collected by and hosted on G2.com.

Response from Rob Patten of Ruddr Professional Services...

Hi Marie and thanks so much for your detailed review. I have passed this along to the team. We have a lot of enhancements, features, and integrations planned for the future!

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Comprehensive capability at a reasonable price"
5/5
What do you like best about Ruddr Professional Services Automation?

After conducting a comprehensive review of Professional Services Automation software, I found Ruddr to strike the perfect balance between capability and affordability. Ruddr offers nearly all of the advanced features provided by higher-priced “enterprise” products—and in some cases, it delivers even more. The platform is intuitive and easy to use, with excellent shortcut options for consultants entering timesheets across multiple projects or in repetitive time-entry scenarios. It also provides strong support for a variety of project engagement models and billing methods. Our team of 50+ consultants uses Ruddr almost daily, with all activity—across both client projects and internal work—captured seamlessly.

Implementation was straightforward. Historical data was migrated without the need for paid consulting services, and integration with our accounting system was simple to configure. The system has fully met our invoicing requirements, including credit note integration.

Support has been consistently friendly, responsive, and a pleasure to work with. Importantly, the Ruddr team has welcomed our product improvement suggestions, and we’ve already seen several of these incorporated into the platform. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

There is not a lot to dislike, there are however a few features that I think could be included in future releases:

- The ability to create custom fields on key objects (e.g. Members and Projects)

- Report customisation

- Allow for more complex filtering criteria with saved filters

- Ability to delegate user management without providing full administrator access Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We really appreciate you sharing such a detailed review and perspective on your experience with Ruddr.

It’s great to hear that the platform has supported your team’s projects and streamlined your work across engagements.

Your comments about customization, reporting, and user management are very insightful, they help us better understand how different teams are using the platform!

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Streamlined Execution and Excellent Customer Service"
5/5
What do you like best about Ruddr Professional Services Automation?

We've been using Ruddr for over a year now, and it has become an indispensable part of our consulting practice. From project tracking and reporting to time entry and invoicing, the platform has helped us streamline operations, improve visibility, and save countless hours of manual effort.

The interface is intuitive, the features and documentation are very robust (which made it easy to customize the platform for our business), the integrations have reduced duplicate data entry across information systems, and everything feels purpose-built for a consulting business like ours. What really sets Ruddr apart, though, is their exceptional customer service. Their support and engineering teams are responsive, knowledgeable, and genuinely committed to helping us succeed. Every question or request has been met with a fast, thoughtful response—often going above and beyond our expectations. We have especially appreciated Ruddr's willingness to accept feature requests AND deliver on them. One time they turned around a request in less than 12 hours!

Ruddr is very easy to use both as an administrator and as a user and has made a tangible impact on our efficiency. Highly recommended for any consulting firm looking to scale operations and improve internal processes quickly and with confidence. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

Nothing comes to mind. Any recommendations we had have either already been addressed or are in queue! Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Thank you for taking the time to share such a detailed review.

It’s great to hear that Ruddr has become an important part of your consulting operations and that both the platform and our team have supported your work effectively.

We appreciate your thoughtful comments about your experience, insights like these help us better understand how Ruddr supports growing consulting businesses.