DP
Daniel P.
Mid-Market (51-1000 emp.)
"Fast Setup and Precise Time Tracking Boost Visibility"
5/5
What do you like best about Ruddr Professional Services Automation?

I like the fast and accurate time tracking and strong project visibility in Ruddr Professional Services Automation. The initial setup was also smooth. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

I think, expanded robust mobile apps experience. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

It's great to hear Ruddr has been a good fit for your team, Daniel.

We appreciate you taking the time to share your experience and feedback with us!

KS
Kaylee S.
Small-Business (50 or fewer emp.)
"Effortless Setup and Resource Management"
5/5
What do you like best about Ruddr Professional Services Automation?

I like Ruddr Professional Services Automation for its easy resources management, and the initial setup was smooth. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

I find the expanded enterprise scale features in Ruddr Professional Services Automation could be improved. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Thanks for sharing your experience, Kaylee.

We're glad to hear Ruddr has been helpful for resource management, and we appreciate you taking the time to share your thoughtful feedback!

EL
Eliza L.
Mid-Market (51-1000 emp.)
"Clean, Intuitive UI for Time Tracking"
5/5
What do you like best about Ruddr Professional Services Automation?

I like the clean and simple user interface. The designs are modern and intuitive. The initial setup was fast for my team. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

{"Inaccurate Time tracking.","More advanced reporting customisation.","I want improved flexibility in building highly customized reports without relying on predefined templates or external tools."} Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We appreciate you taking the time to share your experience, Eliza.

It’s great to hear Ruddr has been easy for your team to get started with, and we’re grateful for your thoughtful feedback as well.

Jaswanth B.
JB
Jaswanth B.
Software Engineer
Mid-Market (51-1000 emp.)
"Convenient, Flexible Timesheets That Save Time and Simplify Budget Tracking"
5/5
What do you like best about Ruddr Professional Services Automation?

It’s very convenient and flexible to use. For example, we can copy last week’s timesheets and paste them, which saves a lot of effort. It also makes it easy to track the budget. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

For beginners, it can be a little complex, since they need some prior training to use it properly, especially during the initial setup. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

It’s great to hear that Ruddr is supporting your team’s day-to-day work and making things more efficient, Jaswanth.

Thanks for sharing your thoughts and experience with us.

TC
Taryn c.
Mid-Market (51-1000 emp.)
"Smooth Setup with Powerful Financial Insights"
4.5/5
What do you like best about Ruddr Professional Services Automation?

I like this tool for its built-in financial insight, which helps in tracking expenses for projects. The initial setup was smooth. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

I think it could have stronger workflow automation. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We appreciate you sharing your experience, Taryn.

Thanks for taking the time to leave a review and for your thoughtful feedback.

KL
Kirk L.
"Right-Sized, Efficient, and Highly Recommended PSA Tool"
5/5
What do you like best about Ruddr Professional Services Automation?

I find project setup is easier than our previous system. I appreciate the quick responses from Ruddr when we have questions or problems. Time entry is pretty quick, and I like how the SSO with M365 works very well. Our previous system was painful to log into, and with Ruddr's integration with our M365 accounts, accessing it is much easier and quicker. The initial setup was very easy, QuickBooks integration was very easy, and integration with Salesforce was a little involved but not bad at all. Migration took some effort but was better than expected. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

PTO approval is lacking (need to pre-approve, not when submitting a timesheet). Expense integration with QuickBooks is missing but coming soon, I believe. I'm still new at creating reports, but our previous system had a report builder. Ruddr lets me save filters as a report, but that only goes so far. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Thanks so much for your review, Kirk!

We’re glad to hear that getting started with Ruddr was straightforward and that our team was able to support you along the way.

We truly appreciate you taking the time to share your experience.

Rishabh S.
RS
Rishabh S.
Senior Associate
Mid-Market (51-1000 emp.)
"Ruddr is good platform to analyze things and to check your performance."
5/5
What do you like best about Ruddr Professional Services Automation?

What I really like about Ruddr’s attendance management system is how easy it makes everything. It’s super user-friendly, and you can track attendance, hours, and time off without any hassle. I love that it’s automated, so there’s no need to worry about manual updates or errors. Plus, it connects perfectly with project tracking and billing, which keeps everything in sync. It’s one of those tools that just quietly makes daily work smoother and more organized. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

I think Ruddr’s automation system is great overall, but there are a few things that could be better. Some of the advanced features take a bit of time to figure out, and a few parts of the interface could be more intuitive. I’d also love to see more flexibility with reports and integrations. Sometimes, small bugs or slowdowns pop up after updates, but they’re usually fixed fast. It’s a solid tool that just has room to grow in a few areas. Review collected by and hosted on G2.com.

Response from Rob Patten of Ruddr Professional Services...

Thank you for your review!

Alex K.
AK
Alex K.
CEO
Small-Business (50 or fewer emp.)
"Clear, Fast Platform That Brings Complex Services into Focus"
5/5
What do you like best about Ruddr Professional Services Automation?

A clear, fast platform that helps bring a complex services business into focus. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

Mapping projects into QB, Expensify, and similar tools can be tedious and time-consuming. It would also be great to have better user integration with G Suite. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Thanks for taking the time to share your experience, Alex.

We’re glad to hear Ruddr is helping bring clarity to your business, and we appreciate your thoughtful feedback as well.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Easy, Intuitive Tool with Multiple Uses"
4/5
What do you like best about Ruddr Professional Services Automation?

It is easy and intuitive to use. It does not overcomplicate things and support articles are easy to use. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

The reporting on time spent in a project is a little too basic. More options to drill down and see detail in the UI vs exporting to excel would be nice. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We’re glad to hear Ruddr has been easy to use and a helpful part of your team’s work.

Thanks for taking the time to share your feedback, it’s valuable to hear your perspective!

Yuri P.
YP
Yuri P.
Software Developer/Analyst
Small-Business (50 or fewer emp.)
"Easy Timesheet Tracking and Report Generation"
5/5
What do you like best about Ruddr Professional Services Automation?

Its easy to track timesheets and generate reports Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

The tool meets all my needs in a simple way. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

It’s great to hear Ruddr has made time tracking and reporting easier for you, Yuri!

We appreciate you taking the time to share your experience.