Verified User in Consulting
CC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Easy-to-Use UI with Smooth Onboarding and Helpful AI Integrations"
5/5
What do you like best about Ruddr Professional Services Automation?

The UI is really easy to use, and onboarding on the platform is just as straightforward. I also like the AI features that help with tracking and copying over results from last week - those integrations are genuinely wonderful and make the overall experience smoother. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

The performance can be unstable at times. It doesn’t reload on its own at startup, but after I enter data it starts reloading, and it doesn’t retain the data properly either. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We’re glad to hear Ruddr has been a great fit for you.

Thanks for taking the time to share your experience and feedback!

Reddi Abbhiishek D.
RD
Reddi Abbhiishek D.
Mid-Market (51-1000 emp.)
"Effortlessly Tracks Billable Hours with Ease"
4/5
What do you like best about Ruddr Professional Services Automation?

I like how Ruddr Professional Services Automation makes it easier to track billable hours per project per person. I also find the wide variety of reports useful for comparing and reconciling data. The initial setup was pretty easy, as I just had to log in with my intra ID. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

UI could be improved. Review collected by and hosted on G2.com.

MF
Maisie F.
Client Operations Director
Mid-Market (51-1000 emp.)
"User-Friendly Resource Allocation, But Lacks Some Basic Features"
3.5/5
What do you like best about Ruddr Professional Services Automation?

The best thing about Ruddr is that the resource allocation section is super user friendly and easy to use. It is really easy to drag and drop and easy to get people to learn how to use it. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

The thing I most dislike is that I feel some basic functionality is missing which can make more work than needed. For example, there is no bulk deletion of tasks - a simple checkbox would be great (Similar to what they have on the time entry one).

I also don't think that the project management element of the platform is as user friendly as I would like to use it. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Hi Maisie!

It’s great to hear that the resource allocation experience has made adoption easier for your team and helped you move away from spreadsheets toward a more consistent and reliable process!

Your feedback on other areas of the platform is extremely helpful and gives us valuable context as we continue to improve the experience for you and your team.

Thanks so much for taking the time to share your feedback with us!

RR
Ruben R.
Consultant
Mid-Market (51-1000 emp.)
"Excellent PSA Platform for Professional Services Teams"
5/5
What do you like best about Ruddr Professional Services Automation?

Is a a great tool for managing projects, resources, and overall service delivery. The platform is intuitive, easy to adopt, and provides strong visibility into use, project health, and operational performance. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

So far, I haven’t had any negative issues. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Thanks for taking the time to leave a review, Ruben!

We're glad to hear Ruddr has been a good fit for your team, and we appreciate your thoughtful feedback.

BS
Beatriz S.
Project Assistant
Mid-Market (51-1000 emp.)
"Easy Project and Timesheet Tracking in One Place"
5/5
What do you like best about Ruddr Professional Services Automation?

It is easy to use and allows me to keep track of projects I am working on and my timesheets Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

The side bar menu could be reduced. A few options seem repetitive Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We really appreciate you taking the time to share your experience, Beatriz.

It's great to hear Ruddr has made it easier to keep track of your projects and timesheets, and we appreciate your thoughtful feedback as well.

John S.
JS
John S.
Sr. VP of Operations / IT Practice Lead
Small-Business (50 or fewer emp.)
"Easy to Navigate and Get Tasks Done Quickly"
4.5/5
What do you like best about Ruddr Professional Services Automation?

Easy to understand and easy to navigate. Able to complete tasks quickly. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

It was easy to develop the reports that I needed. Eventually figured it out. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We're glad to hear Ruddr has been easy to navigate and helps you get things done efficiently, John!

Thanks for taking the time to share your experience and leave a review.

Amey B.
AB
Amey B.
Software Developer
Enterprise (> 1000 emp.)
"Multiple Services Integrated Seamlessly in One Platform"
5/5
What do you like best about Ruddr Professional Services Automation?

I like the integration of multiple services in single platform. Same plate where we are submitting timesheet, in another tab we need to submit expenses rather than navigating between different tools Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

One thing I disliked is there is no easy way to copy weekly timesheet as many time the timesheets are same as last week Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

It’s great to hear Ruddr has helped bring your timesheets and expenses together in one place, Amey.

We appreciate you sharing your feedback, and thanks for taking the time to leave a review!

KL
Kyle L.
Mid-Market (51-1000 emp.)
"Efficient Client Invoicing with Seamless Workflow"
4.5/5
What do you like best about Ruddr Professional Services Automation?

I like the seamless invoicing workflow in Ruddr Professional Services Automation. The fast initial setup also stands out for me, making the transition to using the software efficient. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

Need to be advance resource scheduling optimization. Review collected by and hosted on G2.com.

NM
Nicolas M.
Owner
Small-Business (50 or fewer emp.)
"Keep It Simple"
5/5
What do you like best about Ruddr Professional Services Automation?

With a market oversaturated it can be difficult finding the right professional service platform. There is nothing that comes close to the simplicity and straightforward approach as Ruddr. The platform is easy to use, streamlined, and structured in a way that best suits my business needs. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

Ruddr is continually improving while offering great support and taking in customer feedback. Have a wish list item? Just ask. They are happy to consider your feedback and assist. I'm happy to have found Ruddr years ago and have continued using it ever since. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Thanks for your review, Nicolas!

We’re glad to hear that Ruddr’s straightforward approach stands out in a crowded market and that its structure aligns well with how you run your business.

We really appreciate you taking the time to share your experience.

AF
Adrian F.
Mid-Market (51-1000 emp.)
"Streamlined Forecasting, Instant Setup"
4.5/5
What do you like best about Ruddr Professional Services Automation?

I like that Ruddr Professional Services Automation is lightweight compared to heavy PSA tools. The initial setup was quick. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

I think it could use more native integrations. Review collected by and hosted on G2.com.