In addition to logging hours as usual, we can also track notes, which makes it easier to keep context alongside our time entries. Review collected by and hosted on G2.com.

Sometimes it’s difficult to add all the work items I worked on during the week, but being able to copy last week’s work items helps reduce my effort. That said, this only works sometimes, and most of the time it doesn’t. Review collected by and hosted on G2.com.

We use Ruddr Professional Services Automation to manage and streamline our professional services operations from project planning through billing. The platform helps our team track billable time, allocate resources, manage project budgets, and monitor overall project performance in one centralized system. Review collected by and hosted on G2.com.

While Ruddr Professional Services Automation is generally easy to use, there are a few areas that could be improved. One limitation is the level of customization available in some parts of the platform. Organizations with complex workflows may find that certain configurations or custom reporting options are somewhat limited compared to more mature PSA too Review collected by and hosted on G2.com.

I like how it produces different report that I had to build in my past job that uses a different project management software. It also integrates with Quickbooks online so that invoices feed automatically. It is also easy to use. I started using this without any training at all. Learning curve is very easy. Review collected by and hosted on G2.com.

Currently it won't do percentage of completion revenue recognition as well I want it to. There are workarounds but I'd rather have the solution built-in the software itself. Review collected by and hosted on G2.com.

It’s a convenient platform for logging our hours. It’s easy to manage and simple to enter time, and the best part is that we can copy last week’s row to add hours quickly. Overall, it feels straightforward to use, and the UI looks pretty good and user-friendly. Review collected by and hosted on G2.com.

I haven’t found any real downsides to Ruddr yet. The only parts that felt least helpful for me were the reporting and “my tasks” options, mainly because I haven’t used them. Other than that, everything I have used so far has been quite good. Review collected by and hosted on G2.com.

What I like best about Ruddr is its incredibly clean and intuitive interface. Before, tracking time and attendance was a messy, manual process. Now, the time-logging flow is straightforward, and the automated reminders make it easy to stay compliant without feeling micromanaged. It took almost no training to get comfortable with the system, and having our time entries automatically tied to specific project budgets saves us hours of administrative work each week. Review collected by and hosted on G2.com.

While the built-in reporting is good for basic insights, I dislike the limited customization options for the reports and dashboards. If you have complex workflows or want to build highly personalized data views inside the platform, it can be frustrating. I often find myself having to export the data to Excel to drill down into the specific details I need rather than being able to do it natively within the UI. Review collected by and hosted on G2.com.

The UI is clean and intuitive, making navigation straightforward and easy to pick up. It's also great to see that the software is actively updated and improved over time, which reflects well on the product's long-term reliability. Review collected by and hosted on G2.com.

The mobile experience could be more polished compared to the desktop version. Review collected by and hosted on G2.com.

Integration between pipeline, projects, timesheets and billing. The ability for Ruddr to show your true underlaying cost for delivering services types projects is unique! Onboarding is easy and simple. Review collected by and hosted on G2.com.

The API is not security trimmed, and certain agregated data points is available only in Ruddr reports. Review collected by and hosted on G2.com.

I really like how simple the interface of Ruddr Professional Services Automation is. It was so easy to understand that what was supposed to take weeks actually took just a couple of days. Multiple people in our organization who were testing the software knew how to navigate the system quickly. The interface is really clean and simple enough where nothing is confusing, and all of the data is connected in a way that makes it very intuitive and clickable. Review collected by and hosted on G2.com.

There are definitely areas that I wish were a little more detailed, specifically the reporting. Even though the reports they have out of the box are all great, there are specific reports that we're interested in about utilization per person against specific clients. Our workaround is going to be an API in some sort of day data visualizer. But, ideally, there would be a report builder in Ruddr where I wouldn't have to go off platform to create something custom. Review collected by and hosted on G2.com.

I liked the better utilization tracking for my team that it offers. Its helps solve the inability to measure employee productivity by effectively tracking billable vs non-billable utilization across the team. I also found the initial setup to be instant, which was great. Review collected by and hosted on G2.com.

I think the collaboration feature in this toolcould be enhanced. Review collected by and hosted on G2.com.

I find the service revenue forecasting and gross margin tracking features of Ruddr Professional Services Automation extremely valuable as it allows me to get a sense of profitability before closing the books. The system's reporting is really helpful, providing several ways to look at how the business is going and what contributes to our success. Switching to Ruddr from our previous tool was a great move because it's modern, cost-effective, easier to use, and more functional for our business. The initial setup went well through the use of Ruddr's Migration Services, which was a positive experience. Review collected by and hosted on G2.com.

I'm looking forward to having expense report management integrated into QuickBooks. We hear it is coming in Q1 2026, and we are excited about it. After that, all of our key needs will be met. Review collected by and hosted on G2.com.