Tracking Time and using it to see how productive I can be Review collected by and hosted on G2.com.

It's not all that self-intuitive to use, could use more instructions and ease Review collected by and hosted on G2.com.

It's fairly intuitive and allows all data to be reviewed in the format required at the time. Review collected by and hosted on G2.com.

I'm used to keeping track of my time based on the project number. Unfortunately Ruddr does not seem to allow project number search while adding to the timesheet. Review collected by and hosted on G2.com.

Ruddr matches the way we think about tracking hours and projects Review collected by and hosted on G2.com.

Not a dislike per se, but it's massive potential for customization can be a lot to take in at first Review collected by and hosted on G2.com.

Easy to use for entering timesheet information and checking metrics related to project utilization and billable hours. Review collected by and hosted on G2.com.

my use of Ruddr has been limited to timesheet entries so haven't found anything I disliked so far. Review collected by and hosted on G2.com.

The 1-1 contact with a Ruddr support professional. This has changed the way we use Ruddr. Review collected by and hosted on G2.com.

Inclusion of limited onboarding as standard. Review collected by and hosted on G2.com.

I like that my customer success manager- Jason Barrett went above and beyond to solve my problems and always has an answer and solution to my issues. Review collected by and hosted on G2.com.

I wish the tasks page would show % completed per task, and clearly indicate the amount of hours completed. I guess this can be seen with a report, but would be nice if the Tasks page had metrics I'm used to seeing with my old system. Review collected by and hosted on G2.com.

Fit for purpose professional services time tracking and billing platform. Super intuitive but highly flexible and fully functional. We transition from a custom built platform and Rudder was able performed 99% of our old systems capabilities right out of the box. The number 1 best part of Rider is their customer service, responsiveness and besides that, they are just good people. Review collected by and hosted on G2.com.

So far, nothing that I dislike. There are features that would be nice to have, but these features such as an android app are coming soon. Review collected by and hosted on G2.com.

First, the team is great. Always available to help and receptive to new ideas or use cases. Second, Ruddr is easy to set up and use. The training resources for staff are great and saved me a lot of time during implementation. We looked at many time keeping options and no others had a good interface, captured the right amout of data, supported allocations for future projects, and simplified invoicing. Monthly invoices take 20% of the time to complete, look nicer than ever, are syned with QBO, and are out the door at least a week earlier than before. All around, our staff are happier, we have better insights, and we're getting paid faster. Review collected by and hosted on G2.com.

We look forward to the integration with Rippling/SSO and more report options or a report builder. Review collected by and hosted on G2.com.

Ruddr is a feature rich Professional Services Platform that seems to just get better! Their support team was invaluable in assisting us in migrating from our previous time tracking tool. They took time to understand our business needs and demonstrate the value that their platform provides. The platform's ease of use helped to expedite the onboarding of our team and we haven't looked back. Review collected by and hosted on G2.com.

Our biggest challenge with Ruddr is that it does not currently display task budgets for Fixed Fee projects on the project dashboard. I'm told, however, that this feature is on the product roadmap. Review collected by and hosted on G2.com.

-Team is extremely responsive, patient, listens thoughtfully to requests, truly cares about our needs, and seeks to support our success. They are friendly and great to work with. We are grateful for their partnership!

-Enhanced, more timely visibility into our budget tracking is supporting our data-informed decision making in ways not possible before. The insight provided by Ruddr allows us to better calibrate our real time expenditures against our scoped engagements to help us stay within our budgets.

-We have greater company-wide visibility in terms of workload capacity and billable targets.

-Functionality continues to evolve, in many cases meeting needs that we have expressed as desirable to better support our business. Review collected by and hosted on G2.com.

-There are a few elements that have been cumbersome in terms of staff time for our small company, HOWEVER, as we raise these issues, Ruddr is rolling out systems and processes to make these elements easier to use and less cumbersome, so over time these are becoming fewer and less impactful to our implementation. Review collected by and hosted on G2.com.