Aihik  S.
AS
Aihik S.
Software Engineer
Mid-Market (51-1000 emp.)
"Efficient Time Tracking with Intuitive UI"
4.5/5
What do you like best about Ruddr Professional Services Automation?

I find Ruddr Professional Services Automation to be super easy to use, especially for filling my weekly timesheet. The efficient and easy-to-use time tracking and auto-saving facility helps me keep my daily tracking up to date. I love that it sends reminders on Fridays to ensure I never miss submitting the timesheet. The simple UI/UX is the best among all, and I really appreciate the easy-to-use feature like copying last week’s rows to save time. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

I find the Reports section could be better designed as it looks kind of stale, though I'm not sure if that's due to organizational role restrictions. I think the portfolio screen can be improved a lot, and I miss AI features. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Thank you for your review. It’s great to hear that Ruddr’s timesheet reminders have helped streamline your submissions and keep your projects on track.

We appreciate you mentioning how the platform supports time and project tracking across your team — it’s good to know it’s proving useful in your day-to-day operations.

Denise L.
DL
Denise L.
CEO
Small-Business (50 or fewer emp.)
"Affordable Ruddr with Excellent Support, Clear ROI, and Seamless QuickBooks Online Sync"
5/5
What do you like best about Ruddr Professional Services Automation?

After implementing Ruddr, our data analytics dramatically improved and we were finally able to see our level of productivity and our financial picture. The connection to QuickBooks Online has been so helpful and has provided a number of time saving steps. The pricing of Ruddr is very affordable and our ROI was very clear, very quickly. The Support team has been excellent when we have questions and the ongoing updates and enhancements have been exactly what we need, when we need it! Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

The scheduling of the team hasn't been implemented at this stage. It doesn't work for us in our business model. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

Denise, thank you for taking the time to share your experience!

We're so glad Ruddr has been a valuable fit for your team, and we appreciate your thoughtful feedback.

Keila G.
KG
Keila G.
PM/QA
Small-Business (50 or fewer emp.)
"Intuitive Time Logging and Clear Reporting for Better Team Transparency"
5/5
What do you like best about Ruddr Professional Services Automation?

The platform makes time logging straightforward, with an intuitive flow for users who need to track their work hours. It also supports project and task administration by linking logged time to specific activities. The reporting options help visualize productivity and resource allocation, making it easier to understand where time is being spent. In addition, multiple users can log and manage time within the same environment, which improves transparency across the team. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

As an online platform, its performance depends heavily on network quality. While the interface is intuitive, new users may still benefit from brief onboarding to fully take advantage of all the features. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We appreciate you sharing your experience, Keila!

It’s wonderful to hear Ruddr has helped bring greater visibility, consistency, and clarity to your team’s work.

Allan D.
AD
Allan D.
Senior Technical Recruiter
Mid-Market (51-1000 emp.)
"Great Visibility into Projects and Team Utilization"
5/5
What do you like best about Ruddr Professional Services Automation?

The best part is its simplicity and visibility. It centralizes project, resource, and time management in one platform, making it easy to track utilization, monitor project health, and keep teams aligned. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

Reporting could be more customizable, and some workflows require more clicks than necessary. The interface is easy to use overall, but navigation can feel inconsistent, and integrations with other business tools could be expanded to reduce manual work. Review collected by and hosted on G2.com.

Guillermo S.
GS
Guillermo S.
Sr Product Designer
Mid-Market (51-1000 emp.)
"Quick, Frictionless Time Tracking That Keeps My Day Simple"
5/5
What do you like best about Ruddr Professional Services Automation?

As a contractor product designer, the best part about Ruddr is that it doesn't overcomplicate my day. Tracking my time across different design projects and clients is quick and frictionless. It lacks the bulky, annoying features of other enterprise tools, letting me just log my billable hours easily and get right back to actual design work. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

The reporting and dashboard views are clearly designed more for team managers than individual contractors, so there’s a bit of extra clutter I don’t really need. The mobile experience could also be slightly smoother for logging hours quickly on the go. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Straightforward Time Tracking and Clear Project Visibility with Ruddr PSA"
4/5
What do you like best about Ruddr Professional Services Automation?

"Ruddr Professional Services Automation makes time tracking and project resourcing straightforward, with clear visibility into utilization and project status in one place. The interface is intuitive, which makes logging hours and staying on top of project timelines much easier compared to manual tracking methods. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

"There are a few areas that could use improvement, the interface feels a bit clunky in places, and some workflows (like editing or updating entries) aren't as intuitive as they could be. A bit more flexibility and polish in the UI would make the overall experience smoother Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Ruddr: Intuitive All-in-One Project Visibility with Powerful Reporting"
5/5
What do you like best about Ruddr Professional Services Automation?

What I like best about Ruddr is having project management, time tracking, resource planning, and reporting all in one place. The platform is intuitive and easy to navigate, making it simple to track project progress, monitor budgets, and understand team utilization.

The dashboards and reporting features provide valuable visibility into project health and improve decision-making. Ruddr offers good value for the investment by reducing manual tracking efforts and improving operational efficiency. The integrations, reliable performance, and AI-driven insights help teams work smarter and gain better visibility into their projects. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

Some advanced reporting and customization options could be more flexible to better support different business needs and workflows. Additional integrations with commonly used business tools would also help teams streamline processes further.

The AI capabilities could be expanded to provide deeper insights, such as more proactive recommendations around resource planning, project risks, and forecasting. Improving customization options while keeping the user experience simple would make the platform even more valuable for growing professional services teams. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We appreciate you taking the time to share such thoughtful feedback.

It's great to hear Ruddr has been helping improve visibility and efficiency for your team, and we also appreciate your perspective on areas where the platform could be even more valuable!

Verified User in Information Services
UI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Effortless Project and Expense Management with Stellar Support"
5/5
What do you like best about Ruddr Professional Services Automation?

I find Ruddr Professional Services Automation incredibly easy to use, and the seamlessness across all internal functions is really good. The reporting features are really strong, making it easy to find all the information I want. I also appreciate the customer support, especially Rob, who is amazing at hopping in to answer any question at any time. The functionality is great, and the API connection is wonderful, which we have integrated into some really cool Power BI reporting. The initial setup was insanely easy. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

Honestly, the only thing would be is if it integrated into our payroll software. But we're actually thinking of switching to one of the platforms it does integrate into just because that's the only thing we don't have. Review collected by and hosted on G2.com.

Response from Rob Patten of Ruddr Professional Services...

Thanks for this review Alexandra! We are thrilled that Ruddr is helping you run your business. You are 100% right that Ruddr needs more reports as well as expanded report functionality in general. You will be seeing several new reports over the coming months and in 2022 we have some significant enhancements to the reporting module planned.

KA
Kowsik A.
Data Associate
Mid-Market (51-1000 emp.)
"Easy Hour Logging with Helpful Notes for Added Context"
5/5
What do you like best about Ruddr Professional Services Automation?

In addition to logging hours as usual, we can also track notes, which makes it easier to keep context alongside our time entries. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

Sometimes it’s difficult to add all the work items I worked on during the week, but being able to copy last week’s work items helps reduce my effort. That said, this only works sometimes, and most of the time it doesn’t. Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

We really appreciate you taking the time to share your thoughts, Kowsik.

It's great to hear Ruddr has been helpful for tracking your time and notes, and we appreciate your thoughtful feedback on your experience.

AM
Amahle M.
RiseUp with ServiceNow
Mid-Market (51-1000 emp.)
"Ruddr Centralizes Project Planning, Time Tracking, and Billing Seamlessly"
5/5
What do you like best about Ruddr Professional Services Automation?

We use Ruddr Professional Services Automation to manage and streamline our professional services operations from project planning through billing. The platform helps our team track billable time, allocate resources, manage project budgets, and monitor overall project performance in one centralized system. Review collected by and hosted on G2.com.

What do you dislike about Ruddr Professional Services Automation?

While Ruddr Professional Services Automation is generally easy to use, there are a few areas that could be improved. One limitation is the level of customization available in some parts of the platform. Organizations with complex workflows may find that certain configurations or custom reporting options are somewhat limited compared to more mature PSA too Review collected by and hosted on G2.com.

Response from Marina Pagliari of Ruddr Professional Services...

It’s great to hear Ruddr is supporting your team with project planning, time tracking, and billing in one centralized place.

We appreciate you sharing your experience and feedback with us, Amahle!