Kamelia B.
KB
Kamelia B.
US Army MARS Operator
Enterprise (> 1000 emp.)
"Highly Responsive Support, Easy Setup"
5/5
What do you like best about Rubrik?

I really like how Rubrik is very responsive to issues, troubleshooting, and fixing bugs. The support team is incredibly attentive, and they show how open Rubrik is to feedback. This responsiveness helps make Rubrik valuable, especially when I am at customer sites. Also, I find the initial setup of Rubrik to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Rubrik?

Documentation is sometimes too simplified when it's a complex implementation. Instances like integrating exocompute or using both Bond 1 and bond 0 for data, it doesn't detail certain outside requirements or how to verify both bonds are running 10gb. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Rubrik Makes Cyber Resilience Simple with Automation and Rapid Recovery"
4/5
What do you like best about Rubrik?

I appreciate Rubrik’s focus on cyber resilience, automation, and simplicity. The way it brings backup, ransomware protection, and rapid recovery together in a single platform helps organizations safeguard critical data while keeping operational complexity to a minimum. Review collected by and hosted on G2.com.

What do you dislike about Rubrik?

"I don't have any significant dislikes. The platform has a learning curve due to its advanced capabilities, but I view that as an opportunity to expand my skills." Review collected by and hosted on G2.com.

Sona .
S
Sona .
Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable Backup and Recovery, Easy to Use"
4/5
What do you like best about Rubrik?

I use Rubrik for backup and disaster recovery, and it's really keeping data secure and easy to restore when needed. Rubrik simplifies the whole process of backup management, and data recovery is very fast. We are seeing improved data security and decreased downtimes. The best part is Rubrik's easy-to-use interface, and the backups are very reliable. The documentation and support during onboarding were helpful, making the setup smooth. I appreciate its ease of use and strong data protection features. Review collected by and hosted on G2.com.

What do you dislike about Rubrik?

For small teams, pricing could be a bit high. Also advanced features require good inbuilt tutorials. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Essential Data Protection with Room for Improvement"
4.5/5
What do you like best about Rubrik?

I use Rubrik to run our internal data protection team and protect many objects within our environment. It acts as our security tool for backups and ensures we can restore if needed. I appreciate the ability to revert back to an older version and restore any object if deleted. Support and the dashboard itself are great; having one central location where I can see everything is nice. I love the UI and am a big fan of how everything is laid out. Review collected by and hosted on G2.com.

What do you dislike about Rubrik?

I think NAS Cloud Direct can be upgraded and be soon integrated within the RSC. I am not a big fan of the minimal SLA configuration you can set on them. Maybe we can use more reporting options? Exporting would be a nice touch. Review collected by and hosted on G2.com.

Chetana M.
CM
Chetana M.
IT support Engineer
Mid-Market (51-1000 emp.)
"Rubrik Makes Backup and Recovery Fast, Simple, and Confidence-Inspiring"
4/5
What do you like best about Rubrik?

As a backup admin, Rubrik has genuinely simplified my day-to-day workload. The UI is clean and intuitive, and onboarding new team members now takes a fraction of the time it used to. Backup and recovery speeds are consistently fast, and the ransomware protection features like immutable snapshots and threat monitoring give me real confidence that we’re covered. Cloud integration has also been seamless across our hybrid environment, which makes managing everything feel much more straightforward. Review collected by and hosted on G2.com.

What do you dislike about Rubrik?

The licensing model can feel opaque, and costs can scale up quickly as your data grows. The initial setup and policy configuration come with a learning curve, particularly around SLA domains. Reporting could also be more customizable out of the box; we’ve had to rely on the API for some of the dashboards we need. Review collected by and hosted on G2.com.

Javas V.
JV
Javas V.
Manager, IT Application Support
Telecommunications
Enterprise (> 1000 emp.)
"Unmatched Data Backup Solution with Intuitive UX"
5/5
What do you like best about Rubrik?

I really appreciate how Rubrik has made the UX easy to follow for such complex functionality, which has significantly lowered the time it takes to become a subject matter expert. I've also used it to recover our entire ecosystem after a third-party patch affecting stability and functionality was released. Another great thing is that the initial setup was far easier than I anticipated, making the adoption process smoother. Review collected by and hosted on G2.com.

What do you dislike about Rubrik?

I cannot think of anything I don’t care for. Review collected by and hosted on G2.com.

Thu-alfaqar S.
TS
Thu-alfaqar S.
Network Engineer
Mid-Market (51-1000 emp.)
"Fast and Reliable Backup Solution, But Pricey"
4/5
What do you like best about Rubrik?

I use Rubrik for recovering and backing up data and VMs as a backup solution. I like its fast and reliable restores, which are crucial when dealing with incidents. The process reduces pressure during such times, making the downtime only minutes instead of hours. Additionally, the restores provide clean data, which I appreciate. The 'store and forget' feature adds to the simplicity of using Rubrik, which makes it valuable to me. Review collected by and hosted on G2.com.

What do you dislike about Rubrik?

It's not a cheap solution, need to buy license and hardware infrastructure. For small environments, it could be expensive. Review collected by and hosted on G2.com.

Mujeeb N.
MN
Mujeeb N.
Senior Manager, IT Service Desk
Enterprise (> 1000 emp.)
"Rubrik: A Great Partner for Backup and Recovery"
5/5
What do you like best about Rubrik?

Rubrik had been a great partner in helping with our backup and recovery. Their M365 product has been game changing for us.

The product is easy to setup and learn, with help available when needed. I like the vision the founder has for the company. Review collected by and hosted on G2.com.

What do you dislike about Rubrik?

So far, there really has not been anything that we've disliked about rubrik. At one point, we've struggled to setup one of their product, but like I said, support has been great. Review collected by and hosted on G2.com.

Himanshu V.
HV
Himanshu V.
Cloud Engineer
Mid-Market (51-1000 emp.)
"Robust Security but Costly Licensing"
4/5
What do you like best about Rubrik?

I appreciate Rubrik for its Zero Trust Data Security, including features like immutable backups, ransomware protection, and rapid recovery across on-premises, cloud, and SaaS environments. I find Rubrik's integration very effective, especially its API-first architecture and seamless, native integration across hybrid and multi-cloud environments. The initial setup of Rubrik was easy. Review collected by and hosted on G2.com.

What do you dislike about Rubrik?

Rubrik is consistently described as one of the most expensive data management solutions, making it difficult for smaller organizations to justify. Additionally, the customization and reporting options are limited. Review collected by and hosted on G2.com.

Adérito N.
AN
Adérito N.
Assistant Computer Programmer - Systems & Infrastructures
Mid-Market (51-1000 emp.)
"Reliable backup and fast recovery with simple management"
4/5
What do you like best about Rubrik?

Rubrik has a straightforward interface and is easier to manage than many traditional backup tools. Deployment is quick, and most of the configuration is policy-based, which helps cut down on manual effort. Backup jobs, restores, and monitoring are easy to find and understand in the dashboard. Recovery is also fast, especially for virtual machines, and the platform integrates smoothly with environments such as VMware and Microsoft 365. Review collected by and hosted on G2.com.

What do you dislike about Rubrik?

Licensing and overall costs can be high compared to other solutions, especially in smaller environments. Some advanced configuration options also feel less flexible because the platform is strongly policy-driven. Reporting and customization could be more detailed as well, without having to rely on external tools or APIs. Review collected by and hosted on G2.com.