--- title: RSoft CRM Reviews meta_title: 'RSoft CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how RSoft CRM works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 15 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # RSoft CRM Reviews **Vendor:** RSoft **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 15 ## About RSoft CRM RSoft CRM (Customer Relationship Management) software is a tool used by businesses to manage interactions and relationships with current and potential customers. These software typically provide a range of features designed to help organizations streamline their sales, marketing, and customer service efforts. Here are some common features found in Roft CRM software: 1. Contact Management 2. Sales Management 3. Lead Management 4. Marketing Automation 5. Customer Support & Services 6. Analytics Report & Dashboard 7. Integration ## RSoft CRM Pros & Cons **What users like:** - Users commend the **exceptional customer support** of RSoft CRM, noting quick responses and effective issue resolution. (5 reviews) - Users love the **user-friendly interface** of RSoft CRM, facilitating easy customization and efficient task automation. (5 reviews) - Users appreciate the **automation features** of RSoft CRM, making task management and lead handling effortless and efficient. (4 reviews) - Users value the **efficient lead management** of RSoft CRM, facilitating easy follow-ups and monitoring of sales conversions. (4 reviews) - Users appreciate the **easy access** of RSoft CRM, enhancing efficiency with quick actions and timely client follow-ups. (2 reviews) - Users appreciate the **easy customization** of RSoft CRM, enabling tailored workflows and efficient automation without technical hassles. (2 reviews) - Users value the **efficiency** of RSoft CRM, highlighting its time-saving features and effective growth support. (2 reviews) - Reporting (2 reviews) - Users value the **effective customer management** of RSoft CRM, enhancing relationships and driving significant growth. (1 reviews) - Ease of Use (1 reviews) **What users dislike:** - Users report **email issues** requiring frequent logins and communication, which can hinder efficiency and convenience. (2 reviews) - Users face **connectivity issues** requiring frequent email communication and occasional login problems, complicating their experience with RSoft CRM. (1 reviews) - Users have experienced **user-friendliness issues** before, though improvements have been noted in recent months. (1 reviews) - [View RSoft CRM pricing details and edition comparison](https://www.g2.com/products/rsoft-crm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+13%3A11%3A28+-0500&secure%5Bsession_id%5D=95babb18-4bea-46c2-bc9b-22cf6bb5f2c2&secure%5Btoken%5D=7ceced24a5ed0b5a4f60c7ea8b38c26e648df7d33d00ed2c04b81fb89962aafa&format=llm_user) ## RSoft CRM Integrations - [Facebook](https://www.g2.com/products/facebook/reviews) - [GoDaddy Website Builder](https://www.g2.com/products/godaddy-website-builder/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [MCUBE IVRS](https://www.g2.com/products/mcube-ivrs/reviews) - [Website.com](https://www.g2.com/products/website-com/reviews) ## RSoft CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top RSoft CRM Alternatives - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) - 4.6/5.0 (862 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,683 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) - 4.9/5.0 (656 reviews)