--- title: RSM Salesforce Consulting Reviews meta_title: 'RSM Salesforce Consulting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how RSM Salesforce Consulting works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 20 scale: '5' date_modified: '2026-08-10' parent_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- # RSM Salesforce Consulting Reviews **Vendor:** RSM US LLP **Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services) **Average Rating:** 4.5/5.0 **Total Reviews:** 20 ## About RSM Salesforce Consulting RSM is the leading professional organization in North America focused on the middle market. RSM is the fifth largest consulting, tax and audit firm in the world and provides a full range of services in North America and around the world. RSM is a leading Salesforce Platinum (Summit) partner with over 100 independent reviews on the Salesforce AppExchange and an average 4.9 CSAT rating. RSM drives success for our Clients through engagements including quote-to-cash digital transformations, customer experience self-service portals and chatbots, field-service-to-cash initiatives and mergers, acquisitions and carveouts. RSM has developed best practices and accelerators and has expertise not just in the Salesforce platform but nearly all of the systems that it interacts with, including ERP, CLM, Inventory, Billing, Revenue Recognition, Provisioning, IoT and more. The RSM Salesforce practice works across any number of the more than 20 industries that RSM has expertise in but has particularly strong experience in high-tech, software, nonprofits, associations, manufacturing, distribution, professional services, construction and more. ## RSM Salesforce Consulting Pros & Cons **What users like:** - Users appreciate the **exceptional customer support** from RSM Salesforce Consulting, noting their dedication to solving issues effectively. (2 reviews) - Users value the **expertise and professionalism** of RSM Salesforce Consulting's staff, enhancing their overall experience. (2 reviews) - Users commend Bonnie for her **incredible knowledge and helpfulness** , providing reassurance and support throughout the process. (2 reviews) - Users commend the **professionalism** of RSM Salesforce Consulting's team, appreciating their expertise and organized approach. (2 reviews) - Users appreciate the **effective time management** of RSM Salesforce Consulting, ensuring projects remain smooth and predictable. (2 reviews) - Consulting Services (1 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) - Users appreciate the **efficient project management** of RSM Salesforce Consulting, ensuring a smooth and predictable implementation process. (1 reviews) - Users highly value the **expert knowledge** of RSM Salesforce Consulting, which greatly enhances their system implementation experience. (1 reviews) **What users dislike:** - Users find RSM Salesforce Consulting to be **expensive** , though some believe the expertise justifies the high costs. (3 reviews) - Users find the **pricing to be a bit high** , especially for smaller scope changes, impacting overall value perception. (1 reviews) - Users report experiencing **poor customer support** when backup reps lack the necessary knowledge and guidance. (1 reviews) ## RSM Salesforce Consulting Reviews ### 1. Helped our company move from crm dynamics to salesforce **Rating:** 4.0/5.0 stars **Reviewed by:** Kristy J. | Computer programmer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about RSM Salesforce Consulting?** For the most part, they were very friendly. **What do you dislike about RSM Salesforce Consulting?** Sometimes if the primary RSM rep was gone, you would work with the backup rep and they couldn’t provide much help or guidance as we worked together. **Recommendations to others considering RSM Salesforce Consulting:** Map out every detail and work with all stakeholders. We missed a lot of key points our new system should have done but not all our stakeholders were invited to share thoughts. **What problems is RSM Salesforce Consulting solving and how is that benefiting you?** They are helping with their expertise and previous knowledge and time in converting us to salesforce. **Official Response from Bryan Boroughf:** > Thank you for your feedback; we're glad you found our team friendly. We appreciate your recommendations for improvement and are committed to enhancing our stakeholder engagement. ### 2. Good help, but the project was maybe too ambitious **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about RSM Salesforce Consulting?** They were willing to meet up and help at any time. **What do you dislike about RSM Salesforce Consulting?** I think listening, retention, communication could all improve. But some are better than others on their team. Some really great people there! **Recommendations to others considering RSM Salesforce Consulting:** Maybe go with someone else on CPQ if you have lots of products, bundles, etc. CPQ can be very difficult and in our case we have a very complex way of selling subscriptions and line items, so we would be a problem in any system honestly. **What problems is RSM Salesforce Consulting solving and how is that benefiting you?** New org merger, CPQ config, Sales Cloud, Service Cloud, etc. 1600+ users, overall we have a new system that will eventually meet our needs but there is a lot that our team cannot manage on our own now. **Official Response from Bryan Boroughf:** > We appreciate your feedback and are glad our team was able to assist. Your suggestions for improvement are valuable to us, and we are dedicated to enhancing our communication and support. ### 3. great partners, very professional, timely. **Rating:** 4.0/5.0 stars **Reviewed by:** James B. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about RSM Salesforce Consulting?** expertise of team, organization , professionalism **What do you dislike about RSM Salesforce Consulting?** Expensive, paying high rates for project managment **Recommendations to others considering RSM Salesforce Consulting:** More strategic recommendations instead of just doing what we say **What problems is RSM Salesforce Consulting solving and how is that benefiting you?** salesforce integrations **Official Response from Bryan Boroughf:** > James, we appreciate your positive feedback on our team's expertise and organization. We understand concerns about rates, and we will work to provide more strategic recommendations as we continue to work together. Thank you for sharing your experience; I know how much the team has enjoyed working with you. ## RSM Salesforce Consulting Discussions - [What is RSM Salesforce Consulting used for?](https://www.g2.com/discussions/what-is-rsm-salesforce-consulting-used-for) - [View RSM Salesforce Consulting pricing details and edition comparison](https://www.g2.com/products/rsm-salesforce-consulting/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A30%3A38+-0500&secure%5Bsession_id%5D=ba5ee930-bf72-4430-b016-bfb24bf73dcb&secure%5Btoken%5D=1c3e7bf5f0d90a14bbcc2592d627994720c87ddfe5b6ac1d684abf1ba2cd1165&format=llm_user) ## RSM Salesforce Consulting Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top RSM Salesforce Consulting Alternatives - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (367 reviews) - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) - 4.8/5.0 (209 reviews) - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (184 reviews)