![Verified User in Supermarkets](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Supermarkets")
US

Verified User in Supermarkets

Mid-Market (51-1000 emp.)

7/30/2025

"Great way to add coupons to customer account to use in the store if set up properly"

3.5/5

What do you like best about RSA SecureID?

Links to our customer data base giving them access to clip coupons to add to their accounts. Review collected by and hosted on G2.com.

What do you dislike about RSA SecureID?

Often customers create new accounts or link to wrong accounts when they sign up online and don't put their account number in. It needs to have better insturctions for customers how to create an account and not just let them sign up with a new one. This had added a lot of extra work for our customers service department spending endless hours on the phone fixing customers' accounts every day deterring us from doing our regular jobs. Also, when coupons don't work for multiple reasons. Review collected by and hosted on G2.com.

What problems is RSA SecureID solving and how is that benefiting you?

Honestly it has caused more problems for our department in Customer Service but for the company has drummed up sales I'm sure for people that want those extra savings coupons to clip on because these days everyone is looking to save money with the inflation of grocery costs. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

See what 104 reviewers think of RSA SecureID

4.4 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/rsa-secureid/reviews)