Shirly S.
SS
Shirly S.
Small-Business (50 or fewer emp.)
"Best Experience with a Routing Site!"
5/5
What do you like best about Routific?

Routific is above and beyond other sites/apps we've used for over 14 years for organizing food deliveries in our community. Throughout the years, we have tried several different routing services, and Routific has by far been the easiest to set up and use. It gives the most sensible routes and provides an interactive "app" (no downloading) that our volunteers love. As the admin, I appreciate that I can see their route progress and notes at each stop in an organized manner. Review collected by and hosted on G2.com.

What do you dislike about Routific?

I honestly can't think of anything. This is my second year using it, and I didn't have any trouble using the page, but if I did hit a snag, I know they would be super responsive and help me out. Review collected by and hosted on G2.com.

Ricardo V.
RV
Ricardo V.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Routific has been a great tool for us to optimize our routing needs"
4.5/5
What do you like best about Routific?

The ability to load routes into the platform and get the optimal route. We also like that we can integrate via an API; though we have not yet implemented it, we see that this would simplify our workflow further. Review collected by and hosted on G2.com.

What do you dislike about Routific?

We want the UI to support latitude and longitude coordinates as inputs. Review collected by and hosted on G2.com.

CH
Chris H.
Logistics Manager
Small-Business (50 or fewer emp.)
"Robust and flexible system with a little room for improvement"
4/5
What do you like best about Routific?

Very flexible in creating routes based on stop types, easy to adjust and update as needed, pins are usually very accurate and snail trail is very good (dependant on reported info via local authority). Fantastic if sending multiples and variances of the same product (standardised meal packs and separated allergens (highlighted in notes) Review collected by and hosted on G2.com.

What do you dislike about Routific?

Not the smartest when routing for clustered stops or by driver's end address, it often sends multiple drivers to same street/building. A system for cycle routes would also be fantastic, but a much larger ask. An paper output by route would be a great system too, the download of all data by run is great but a more visually understandable system would be handy for those working with Adhoc users Review collected by and hosted on G2.com.

Piotr K.
PK
Piotr K.
Small-Business (50 or fewer emp.)
"Routific"
4.5/5
What do you like best about Routific?

The best of the many great features Routific offers would be the integrated web-based driver phone app. It offers seemles and direct communication with the drivers which simplifies the very complicated task of distributing planned routes in an almost indescribable way. The best thing about this approach is that the drivers don't have to install an app, they recieve a text with a link to the web app when the planing centre has finished their job, which was perfect inmy particular case where the drivers were volounteers with no experience.

It is also worth mentioning how helpful the Routific team was. They (namely Mr. Jian De Joya) offered quckly accessible and in-depth support in adapting their product to my needs (also, completly free of charge). Review collected by and hosted on G2.com.

What do you dislike about Routific?

The thing that I found slightly inconvenient was manually changing the routes generated by the engine. In most cases I would assume that wouldn't be an issue, however for my slightly odd application it was somewhat laboursome, but very much possible. Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery
UP
Verified User in Package/Freight Delivery
Small-Business (50 or fewer emp.)
"A simple and easy to use application"
3.5/5
What do you like best about Routific?

I like that I can rearrange the order of driver stops and have customized routes that suit me, I also like that I can download a report and see all the information for a route on a specific day; it is good that it has the option to send automatic notifications to customers. Review collected by and hosted on G2.com.

What do you dislike about Routific?

There are several points that I do not like:

1. Routific always creates the routes of the drivers automatically, so to create a custom route I must first wait for Routific to create his, also every time I move the order of a stop appears a message "re-optimizing," and if there are many changes to make those few seconds of that message accumulate and waste time.

2. If there are some stops nearby and the driver doesn't take long to complete them, the timeline shows the stop as complete but very small and makes it difficult to click on it to show the information of that stop.

3. To change the project I ALWAYS have to go to "all projects" and from there look for the project to enter, I find it a waste of time always to have to do the same step, it would be easier if at the top where they show the date they show a small calendar and when selecting a specific day the project created for that day appears or not.

4. The application for drivers only allows to upload 1 image, this is a small problem; we usually need a photo of the boxes and the invoice separately, at other times, the invoice is 2 to 3 sheets, and there are several photos that we need to upload and it is a limitation to upload only 1 image.

5. Finally, I can not import a .csv file with stops for several days of the week, I must import the .csv file for each day with the corresponding stops, ie if a customer has deliveries from Monday to Friday, I must make 5 uploads of the file, it would be easier if in a single file could specify date or project and so each stop goes to the desired day or project. Review collected by and hosted on G2.com.

Response from Suzanne Ma of Routific

Hi there,

Thank you so much for taking the time to leave a detailed review. We really appreciate it.

We would love to set up a call with our Product Team to discuss your feedback, and show you some improvements we are planning to ship soon.

Would you be open to a discussion? We'd very much like to help make your experience with Routific as smooth as possible.

Anna L.
AL
Anna L.
Small-Business (50 or fewer emp.)
"Amazing support and very easy to use!"
5/5
What do you like best about Routific?

Routific is an impressive software for optimizing routing and logistics. With its intuitive interface, powerful routing algorithms, real-time tracking, and analytics, it streamlines operations, reduces costs, and enhances customer service.

Love it. Review collected by and hosted on G2.com.

What do you dislike about Routific?

really haven't found anything I dislike about it Review collected by and hosted on G2.com.

Richard S.
RS
Richard S.
CEO
Small-Business (50 or fewer emp.)
"Routific is a simple, yet highly functional program that has increased our productivity and service."
5/5
What do you like best about Routific?

Simple to use. Provides transparency to sales team and customers alike as to delivery status. Easy to re-route or change. Tracks drivers without expensive hardware or software. Review collected by and hosted on G2.com.

What do you dislike about Routific?

Very little... It would be good to be able to see all routes from mobile rather than desktop only. Review collected by and hosted on G2.com.

CH
c h.
Small-Business (50 or fewer emp.)
"very good product, GREAT customer service"
5/5
What do you like best about Routific?

customer service is GREAT - they really helped us out in a crisis (and beyond)

product is generally straightforward Review collected by and hosted on G2.com.

What do you dislike about Routific?

The interface took a bit of getting used to, especially figuring out new projects. But once you get the hang of it, it works very well. Review collected by and hosted on G2.com.

CF
Chris F.
Small-Business (50 or fewer emp.)
"The Best Logistics Software"
5/5
What do you like best about Routific?

We use Routific on the daily; without it I don't know where we would be. Routific helps us organise our business logistics seamlessly on one easy to use platform. Review collected by and hosted on G2.com.

What do you dislike about Routific?

I do not dislike anything about this software Review collected by and hosted on G2.com.

Peter L.
PL
Peter L.
General Manager
Small-Business (50 or fewer emp.)
"Exceptional software for route optimization - fool proof"
5/5
What do you like best about Routific?

Incredibly fast, flexible, easy to use. I can control the distribution of stops to specific trucks. I can control the traffic. I can instantly see how changes in routing impacts milage. I can adjust at an individual stop level start and stop time as well as duration. The software will automatically optimize the route across my fleet of trucks (10), figuring out how to both balance the load between trucks AND do so in the fewest possible miles. Review collected by and hosted on G2.com.

What do you dislike about Routific?

It does not handle NJ jug handles well.. Review collected by and hosted on G2.com.