Beth G.
BG
Beth G.
Vice President Operations
Food Production
Mid-Market (51-1000 emp.)
"VP of Operations"
4.5/5
What do you like best about RouteManager by WorkWave?

Ease of use and integration with other system.

Ability to test different delivery scenarios.

Flexibility to see different delivery options. Review collected by and hosted on G2.com.

What do you dislike about RouteManager by WorkWave?

still need to fully implement with our ERP system. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"It’s helps tremendously for my pick up and drop off services."
5/5
What do you like best about RouteManager by WorkWave?

I can optimize my route for the month or daily.

I can pick and chose drop off stores per month or daily.

I can input visit time for each route, during my standard daily route I can re route for optimization. Review collected by and hosted on G2.com.

What do you dislike about RouteManager by WorkWave?

Contract

I should have the flexibility of not being confined to these term.

I should have the flexibility of leaving whenever things slow down, retail is unpredictable and winter months can be crucial financially. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Customer Service is top notch but the product is not"
1.5/5
What do you like best about RouteManager by WorkWave?

The Customer Service was exceptional and the staff were more than helpful even in the face of the limitations of the system. Review collected by and hosted on G2.com.

What do you dislike about RouteManager by WorkWave?

The idea that the system does not recognize left side of the street ick ups is a huge issue. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Workwave Route Manager makes my life easier "
3.5/5
What do you like best about RouteManager by WorkWave?

The program is very user friendly and saves me SO much time! Review collected by and hosted on G2.com.

What do you dislike about RouteManager by WorkWave?

There are some issues with the way the app connects with map programs. With Google Maps, the Workwave App will default to coordinates, instead of exact addresses. If our drivers are not paying close attention, this can cause problems! Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"WorkWave has made our jobs easier. "
4.5/5
What do you like best about RouteManager by WorkWave?

When a customer calls asking about the time of a delivery, we can confidently project based on real-time information available in Route Manager. It's a great tool. Review collected by and hosted on G2.com.

What do you dislike about RouteManager by WorkWave?

I would like more comprehensive reporting related to time and locations. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Workwave makes routing a breeze"
4/5
What do you like best about RouteManager by WorkWave?

I like being able to see where our deliveries are and to estimate the time spent for each route Review collected by and hosted on G2.com.

What do you dislike about RouteManager by WorkWave?

I wish it would have real time traffic or at least historical traffic info Review collected by and hosted on G2.com.

Dwight U.
DU
Dwight U.
Delivery Manager
Food & Beverages
Mid-Market (51-1000 emp.)
"Workwave review"
4/5
What do you like best about RouteManager by WorkWave?

Control and capacity. Our company requires routing of over 900 deliveries and pickups a day and Workwave allows us to manage this. Review collected by and hosted on G2.com.

What do you dislike about RouteManager by WorkWave?

We dislike that Workwave cannot replicate 80-90% of the routing pattern from the previous weeks routing. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Most Precise Route Planner and Manager "
4.5/5
What do you like best about RouteManager by WorkWave?

This route manager utilized my time and resources (gas and mileage) by optimizing my stops. The app even planned for time that should be spent with each stop. Review collected by and hosted on G2.com.

What do you dislike about RouteManager by WorkWave?

I wish the map was a little larger and the app could determine if a stop needed to be rescheduled. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Route planning software for small business"
3.5/5
What do you like best about RouteManager by WorkWave?

Route optimization and real time tracking of drivers. Easy to add additional stops once the route has started. Review collected by and hosted on G2.com.

What do you dislike about RouteManager by WorkWave?

Inability to save pick up locations of recurring customers. This feature would save me a lot of time if implemented. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Workwave Route Manager helps schedule on-time deliveries"
4.5/5
What do you like best about RouteManager by WorkWave?

I am very happy with Route Manager's ability to provide real-time schedules to our drivers. No more guessing if there are cancellations. Review collected by and hosted on G2.com.

What do you dislike about RouteManager by WorkWave?

I dislike that we are not able to easily integrate Route Manager with all of our driving systems. Review collected by and hosted on G2.com.