The interface is easy to use and always reliable. I began using Route for me for my own personal use, before convincing the owner of our company to purchase the subscription for all of our employees. It has helped keep everyone efficient and cut down the cost of operations in the form of payroll and fuel costs. Review collected by and hosted on G2.com.

We use the recurring routes feature. Having the routes duplicate every week is excellent, but it doesn't delete the old ones who can make the dashboard cluttered. Review collected by and hosted on G2.com.

The greatest thing about Route4Me has got to be the exceptional customer service given by every member of their team. Their knowledge of their product makes quick solutions out of hard work. Review collected by and hosted on G2.com.

Since they have revamped their add-ons and their mapping features there is not much left to complain about. I wish that I didn't lose the "map" view on my Apple device with the release of Route4Me 2.0, but still very easy to understand and navigate. Review collected by and hosted on G2.com.

Highly accurate routing uploads. Less than a half-percent location error rate in some cases. Other software had misrouted stops in the 5% - 10% range. Tracking is accurate and detailed. UI is easy to learn and user-friendly. Review collected by and hosted on G2.com.

Several buttons to push when a driver arrives at a location. We cannot mass upload notes/status changes to accounts (which makes isolating collections accounts difficult). If I have 300 stops in my address book that need to be skipped/not serviced, then I have to hand-enter the information. Review collected by and hosted on G2.com.

I enjoy all the metrics that you are able to keep track of within the Route4Me interface. Review collected by and hosted on G2.com.

Seems like it requires a lot of clicks to get to where you need to be with the interface. I think it could also be beneficial to include a metric that clearly showed on the dashboard how many minutes and hours the driver was delivering over a day, week, and month. I would also like to see a more interactive map in regards to driver location. Review collected by and hosted on G2.com.

Route4Me has a clean UI, it is intuitive and allows our operational team to effectively manage and provide drivers with the necessary assistance each day. The routing algorithm is phenomenal and allows for great flexibility in solving for numerous parameters. I have tested a wide collection of offerings from other providers, and Route4Me was the clear winner. Additionally, the added flexibility in terms of optional modules is welcome, as well as the customisability of the system.

We also extensively use their API gateway to great success, it is stable, efficient and comes with easy to understand documentation!

Last but certainly not least, their support team is second to none. Period. In my years of managing relationships with software providers, I have never experienced the level of support that Route4Me provides - I cannot stress this enough. They will respond immediately to support requests, and in the unlikely event that something goes wrong, the team works tirelessly to solve the problem almost immediately.

I would confidently recommend Route4Me to anyone seeking a solution for their Fleet Management needs. Review collected by and hosted on G2.com.

Zero drawbacks thus far, this is a case of simply typing a longer sentence than necessary to fulfill the minimum character requirements for this review. Review collected by and hosted on G2.com.

So far I love Route4me and its excellent optimization capabilities, but what has truly helped me is the SUPPORT they offer. Oh my goodness, they have been so helpful. Especially Edgar; I have harrassed that guy so much I'm surprised he still answers my emails lol. But he still does every time and is happy to help with any question, and I never feel shrugged off. He's made sure I understand and has been patient with me. Would recommend. Review collected by and hosted on G2.com.

Lol, just getting used to new stuff can always be a little weird, but Route has been very user-friendly regarding the program and support. The frustrations I have so far aren't with the software, but more or less getting used too it, I guess. Its new stuff. What can I say? Review collected by and hosted on G2.com.

Route4Me has made routing multiple crews so simple! I can quickly move jobs between crews and track locations in real-time. I have been thrilled with this system for the past few years. I highly recommend Route4Me to anyone in the construction industry or any company with multiple crews and trucks. Review collected by and hosted on G2.com.

I would like to see better pricing for large fleets. Review collected by and hosted on G2.com.

My favorite feature on route4me is route share feature. As a garbage truck driver route4me makes it easy to locate business and shows when you get there. The optimizing isn't the great but im sure it will get better with time. Review collected by and hosted on G2.com.

The optimization feature doesn't route our stops correctly. For some reason when I optimize the route it makes the route go in circles. Review collected by and hosted on G2.com.

The easy functionality and the ability to view big picture stuff such as how many routes we've done the past, week, month and even year. We are looking into continually adding features to better use the app. Review collected by and hosted on G2.com.

There maybe things like the inability to taylor the app specifically for our industry but we've been in talks that say things we would like to see included will be. Review collected by and hosted on G2.com.

We tried a couple of other routing systems where the admin dashboard and creation of routes were difficult to understand. Route4Me makes it a lot easier to plan and edit a route, and the user view both on the admin side and app side for our technicians has and good look to it with easy-to-understand functions/buttons. Review collected by and hosted on G2.com.

Our technicians do not usual drive home on the same day, so they will start off the remaining day where they left off. Currently, there isn't a quick way to calculate/enter their overnight breaks to show whether they're on time or not in the admin dashboard. Review collected by and hosted on G2.com.