1. [Home](https://www.g2.com/) 2. ... 3. [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance) 4. [Route Discussions](https://www.g2.com/products/route-2023-05-09/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4aa7b3b718e895992ea3d5f00f500626/route-2023-05-09.png "Product Avatar Image") ](/products/route-2023-05-09/reviews) [ Route ](/products/route-2023-05-09/reviews) (114)4.5/5 Route empowers online brands with a premium post-purchase customer experience. Lost, stolen or damaged packages? Route covers all of that, letting customers reorder in one click, while merchants rack up an additional sale, instead of potential lost revenue. Route delivers proactive shipping and delivery updates for every order, while bringing the entire e-commerce transaction history, visualization map and carrier resolution options in one convenient place. Show More * * * ### 73.0 Nps Score Already have Route? ### All Route Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Route Protection & Tracking used for? ](/discussions/what-is-route-protection-tracking-used-for) What is Route Protection & Tracking used for? [ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Shipping Insurance Software ](https://www.g2.com/tags/shipping-insurance-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.&title=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Who owns route shipping? ](/discussions/who-owns-route-shipping) Who owns route shipping? [ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Shipping Insurance Software ](https://www.g2.com/tags/shipping-insurance-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.&title=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # Is Route shipping insurance necessary? ](/discussions/is-route-shipping-insurance-necessary) Is Route shipping insurance necessary? [ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.&title=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What does route package protection do? ](/discussions/what-does-route-package-protection-do) What does route package protection do? [ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.&title=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by Route Posted by Route More Options - [ # Can't anyone just insure customers on their own? ](/discussions/can-t-anyone-just-make-an-insurance-product-for-their-customers) [ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.&title=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by Route Posted by Route More Options - [ # Which carriers will work with Route? ](/discussions/which-carriers-will-work-with-route) [ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.&title=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by Route Posted by Route More Options - [ # Can I test Route to make sure it works with my online store? ](/discussions/can-i-test-route-to-make-sure-it-works-with-my-online-store) [ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.&title=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by Route Posted by Route More Options - [ # How much does Route cost? ](/discussions/how-much-does-route-cost) [ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.&title=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by Route Posted by Route More Options - [ # Is Route a licensed insurance company? ](/discussions/is-route-a-licensed-insurance-company) [ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.&title=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by Route Posted by Route More Options - [ # Do customers really want something like this? ](/discussions/do-customers-really-want-something-like-this) [ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.&title=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Route+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Route+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%0aAsk+Route+questions+and+get+answers+from+expert+users+in+our+Route+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - ‹ Prev ‹ Prev - 1 - [2](/products/route-2023-05-09/discuss?page=2) - [Next › Next ›](/products/route-2023-05-09/discuss?page=2) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/route-2023-05-09/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/5579c95261ba48d73ebf1434a3be0e56/route-2023-05-09.svg "Product Avatar Image") ### Have you used Route before? Answer a few questions to help the Route community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Froute-2023-05-09%2Fdiscuss%3Fsmall_ask%3Droute-2023-05-09) No ## Top Contributors in Route 1 ![Mark C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark C.") MC Loading... ### [Mark C.](https://www.g2.com/users/8f123c4e-2df3-413c-872e-dd456b24f56f "Mark C.") Director of Demand Gen 9 pts 2 ![Jonathan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan R.") JR Loading... ### [Jonathan R.](https://www.g2.com/users/2dea046e-a2fb-4eaa-b68f-97087621c9fa "Jonathan R.") Web Manager 4 pts 3 ![Brittney N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittney N.") BN Loading... ### [Brittney N.](https://www.g2.com/users/99a08c1f-9433-4d2c-9441-decac73ec96e "Brittney N.") Business Development 2 pts 4 ![James Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James Q.") JQ Loading... ### [James Q.](https://www.g2.com/users/c1cbb8a5-e0f0-45af-b5df-e322fadaf602 "James Q.") Remote customer service agent 2 pts 5 ![Jane Ann Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jane Ann Z.") JZ Loading... ### [Jane Ann Z.](https://www.g2.com/users/49528877-6448-4974-8dcc-7943ad1d2467 "Jane Ann Z.") Director Customer Success 1 pt