I love how easy it is to talk with our account manager. Any questions I have get the quickest response with an easy step by step guide. It's helped grow exposure to our brand and our ambassadors love the campaigns, and it's very user friendlywhen it comes to creating and sending campaigns to our ambassadors. They help set up everything the way we want, and even help come up with campaign ideas. Very helpful! Review collected by and hosted on G2.com.

It was a bit of a learning curve for me, but once I learned how to use the platform it turned into an excellent tool. It took time to set up our account, but I wouldn't call that a dislike either because we did have a lot of help from our account manager who took the time to help set up. Review collected by and hosted on G2.com.

We really appreciate our account manager and her weekly calls with us. She does an amazing job and it is so helpful to have her. We probably would not utilize the software to its full capacity on our own. Review collected by and hosted on G2.com.

Some of the organization of the software is confusing and so sometimes we have to ask our account manager for help knowing where things are. It is not as intuitive as it could be. But, she is very helpful so we haven't run into any issues. Review collected by and hosted on G2.com.

First, the customer service has been amazing! A few things have come up where I have needed help, and they've been quick to respond and get the situation resolved as soon as possible! I definitely love that about this service. When it comes to the actual platform, I love the graphs that are located on the dashboard. It's such a valuable tool to use and see how our campaigns are performing. Review collected by and hosted on G2.com.

Sometimes, the platform takes a little longer to update. Review collected by and hosted on G2.com.

I love that we can reward our most loyal fans and get them raving about us too. Review collected by and hosted on G2.com.

It takes a little bit of effort for each campaign to make sure it is set up and you don’t mess anything up. Review collected by and hosted on G2.com.

I appreciate that we're able to email our ambassadors through the platform, it takes a lot of work out of having to reach out to users individually. Review collected by and hosted on G2.com.

At this time there's nothing I dislike about the platform. There are many features that you need to learn to use to get the most out of the app. Review collected by and hosted on G2.com.

Very easy to use. Large array of tracking features. Easy communication with the devleopers. Contstantly improving bringing new features and updates to the platform Review collected by and hosted on G2.com.

Unable to track reach and engagements with IG stories, but through no fault of Wooly. Review collected by and hosted on G2.com.

Customer service is incredible so far. Great experiences. I love the ability to duplicate campaigns so that we aren't having to start from scratch each time we build out a new campaign. Review collected by and hosted on G2.com.

I don't love that the profile pages are not super consistent in pulling in updated information. Sometimes they update well if we click the refresh button, but not always. Review collected by and hosted on G2.com.

Wooly keeps campaigns simple and the analytics are easy to understand. Review collected by and hosted on G2.com.

Sometimes the "reach" data feels inflated Review collected by and hosted on G2.com.

Wooly makes it super easy to run our Ambassador program. They always have ideas for new campaigns, and are really great at communicating with the representatives. Review collected by and hosted on G2.com.

So far it has been great. I will keep you posted if there is anything I dislike in the future. Review collected by and hosted on G2.com.

The Wooly team truly adapts to what their customers are looking for Review collected by and hosted on G2.com.

The platform sometimes glitches and is not always quick to update. Review collected by and hosted on G2.com.