The ability to recruit, connect with, and invite Ambassadors/Influencers/Talent Partners to specific campaigns, actions, Milestones has been a GAME changer. Our team in North America has grown immensely, and would never be possible to manage without the Roster tool. Having 1 tool to manage, host, and promote On is not only helpful for the Program Managers internally, but feedback shows the ambassadors are KEEN to ADD the Homepage as an APP to their phone for easy access and quick double checks of codes, campaigns, material! Review collected by and hosted on G2.com.

Technical glitches, reporting restrictions. It would be really cool to have more templates or created Campaigns, Milestone Series, Listed Actions in the Roster Portal as a guide to create and expand with other global teammates/programs. Review collected by and hosted on G2.com.

I like that you can organize creators into different groups. You can set commissions based on cash or points. I also like the reward incentive for creators, especially for Micro creators that you don't necessarily want to pay a cash value to because of low performance. However, you still want to reward them in some way. Review collected by and hosted on G2.com.

I wish creators were able to make their own product link from our website, so they could share whatever product they want. It would be nice if the system didn't allow folks to upload a piece of content more than once, some influencers are in multiple campaigns, and the auto-capture will sometimes upload a piece of content they've already submitted elsewhere. When I look at a user profile, I'd like to click on the content and see what exact campaign it was used for. Review collected by and hosted on G2.com.

The whole experience has been great and much more effective than other services that we have used and tried in the past. It is easier to find good, real influencers that actually help us to move product. We love using the campaigns and so do our influencers, as we can setup lots of different rewards and ways to movitate them to post about us and brand. Everything has been awesome and the growth that we have seen has been great to see as well. Review collected by and hosted on G2.com.

Not too many things that we haven't liked, at least to this point. Every time we have a question or need help, we can easily find the answers and get things worked out. No problems at all from our end. Review collected by and hosted on G2.com.

The platform is easy to use and easier to understand than other platforms I have used as an influencer and ambassador program coordinator. I would highly recommend it. Review collected by and hosted on G2.com.

I have loved to see how Roster has grown and have loved to shared ideas. They have been very responsive to the minor tech issues I've seen. Review collected by and hosted on G2.com.

I like Roster because we can have multiple programs going at once. It was essential to us to be able to nurture our ambassador program as well as our brand partners and practitioners, as all three programs have different needs. If you have multiple groups going at once, this will be an excellent resource for you! Review collected by and hosted on G2.com.

The only negative was that we had a hard time connecting the discount codes to Recharge and Klayvio for email purposes. If you don't use either of those programs then it shouldn't be a problem! Review collected by and hosted on G2.com.

It allows us to tap into our purchasers and make them ambassadors. There are a lot of ways to engage them, and having Shopify intergrated is key.

I have reviewed many competitors and checked most of the boxes. Review collected by and hosted on G2.com.

It takes a little time to get up and running, but their customer service was great. Review collected by and hosted on G2.com.

There are two key aspects to Roster that made us choose it over other platforms. First, they make it easy to receive applications and to choose ambassadors that we would like to promote our product. Second, it is very fun how they gamify the program to get people to do more activities to increase reach and awareness while incentivized to earn points. Review collected by and hosted on G2.com.

Roster is not going to replace your loyalty program though they have a lot of features that perform like a loyalty program. They could just role that into the product and make it an all-in-one. Review collected by and hosted on G2.com.

The platform is so easy to navigate and works great to meet all our needs. We have reached out to our CSM for any questions or concerns and have always gotten the help we needed quickly and efficiently! Their team has amazingly customized our account to be exactly what we need. Wouldn't recommend anyone else! Review collected by and hosted on G2.com.

Sometimes setting up new things can be time consuming, but I really wouldn't say it's a con as the team has always been so helpful with any questions or concerns. Review collected by and hosted on G2.com.

Love how easy it is to make campaigns. Roster creating specific coupon codes via Shopify is excellent. Actions are also a new feature that is memorable and easy to employ. We increased one of our TikTok videos from 1,000 to 8,000 views thanks to people commenting and liking it via a Roster action. Review collected by and hosted on G2.com.

Roster can be quite a bit buggy at times. For example, tracking people's followers on various platforms isn't accurate sometimes. Another example is when Roster lets out new releases, they don't do a quality check, so they accidentally remove features they've already released. This feature removal happened with our milestones, they just randomly disappeared, and we had to reach out to a Roster rep to get this back. Another time, Roster stopped tracking milestone points, and we had to reach out about that because multiple ambassadors were wondering why they weren't getting rewarded points.

Separately, Roster also doesn't allow for YouTube campaigns. We have quite a few YouTubers that are ambassadors for us that want to promote more on that platform.

Roster doesn't have an app for users to use anymore, either. There once was a Wooly app, but it's no longer available on the app store. Review collected by and hosted on G2.com.

The functionalities of the application - including campaigns, milestones and the new actions feature. I also really appreciate the responsiveness of our contact, who takes the time to answer any questions we have and takes our development feedback to the team to create new features in the system (we've been with Wooly - Roster for 2 years now and have seen beta move into live features). Review collected by and hosted on G2.com.

I can't think of anything I dislike right now! Review collected by and hosted on G2.com.