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Connor S.

Entry Level IT Associate

Mid-Market (51-1000 emp.)

4/23/2021

"My experiences integrating Rossum into a construction company."

4/5

What do you like best about Rossum?

The best thing about Rossum are the saved keystrokes. I mean, that's the whole point of this. From a developer perspective, Rossum's fairly open approach to allow for modification of the UI and how data is processed through Rossum was the true sell point. My company has very specific needs and the ability to scale the UI up or down on the fly is incredible, and easy. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I dislike Rossum's handling of large .pdf documents. I'm not sure what they need to do about it, but these documents will cause the UI to crash and take a long time to process. It would be best if Rossum would prioritize taking information off the first page and possibly second page of an invoice. Most of the time, following pages are just receipts or delivery tickets and no information should be extracted from them. Review collected by and hosted on G2.com.

Recommendations to others considering Rossum:

It will be quite the undertaking, but the hardest part is training users, not the setup of the product itself. Taking each and everyone's needs into account and shaping Rossum for your business can be challenging, but it is well worth it in the end. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

We had problems keeping the unnaproved invoice process down to one person. There would be time that the CFO would have to delegate invoices to other folks or we would have a part timer to help out. Rossum allowed the AP clerk who normally does invoice-entry to complete their work in a reasonable time. We've seen faster turnaround times on batches of invoices as well as normalization across data-entry.

Aside from this, we also used to manually file invoices in a cabinet so that other clerks could pull the copy and confirm the data entered into the system. Now, the invoice is automatically downloaded from Rossum and inserted into our accounting system without user interaction. Review collected by and hosted on G2.com.

Response from Albane Flamant of Rossum

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Hi Connor, thanks for the nice review. Regarding the handling of large documents, don't hesitate to get in touch with your account managers - the targeting of information from the first pages of a document is already possible in Rossum!

JG

Javier G.

Service Planning and Administration and Data Analyst

Small-Business (50 or fewer emp.)

5/24/2023

"Rossum: Exceptional OCR Tool and Incredible Team"

5/5

What do you like best about Rossum?

From the moment I first interacted with them, it was clear that their dedication to professionalism and customer satisfaction set them apart from the rest. I have had the pleasure of working closely with Kineret Stewart and Katarina Mazaniova, who have made my experience with Rossum truly unforgettable.

Rossum's OCR tool is nothing short of remarkable. It effortlessly extracts text from documents with astonishing accuracy, saving me invaluable time and effort. The technology they provide is a game-changer for businesses and individuals alike, streamlining document management processes and making information more accessible than ever before.

What truly sets Rossum apart, however, is their exceptional team. Kineret Stewart and Katarina Mazaniova have been the driving force behind my positive experience. From the moment we first connected, they exhibited a level of professionalism, warmth, and genuine care that is hard to find in today's business world. They took the time to understand my unique needs and went above and beyond to ensure that I received the best possible support.

Kineret Stewart's expertise and knowledge in the field of OCR were evident from our very first conversation. She patiently answered all my questions, provided insightful suggestions, and guided me through the entire process with a level of expertise that was truly remarkable. Her dedication to finding solutions and her willingness to go the extra mile made me feel like I was in the most capable hands.

Katarina Mazaniova's warmth and genuine care made my journey with Rossum even more delightful. She was always accessible, ready to listen, and quick to address any concerns or issues that arose. Her attention to detail and commitment to ensuring my satisfaction were truly commendable. I felt like a valued customer throughout every interaction with her. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Nothing, it was a really good experience and it's a shame it has to finish... Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

4/21/2023

"Game changer"

4/5

What do you like best about Rossum?

I highly recommend Rossum to any finance team looking to streamline their document management process. The software is user-friendly, flexible, and accurate. It has helped our team save a significant amount of time and effort, and we couldn't be happier with the results. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Sometimes they have updates that are either not communicated ahead of time or take a while to configure. And they change their reps quite often. However their support team is always helpful. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Our team handles a large volume of invoices and purchase orders every day, and we needed a solution that could streamline our process and reduce manual labor. Rossum has been an absolute game-changer for us.

Firstly, the user interface is incredibly intuitive and user-friendly. It was easy for our team to get started with the software, and we were up and running in no time. The platform has powerful machine-learning algorithms that can extract data from invoices and other financial documents with a high degree of accuracy. This has allowed us to drastically reduce the time spent on manual data entry, freeing up our team to focus on more important tasks.

Another great feature of Rossum is its flexibility. The platform can be customized to meet the specific needs of our business. We were able to configure the software to recognize and extract data from our custom invoice templates, which was a huge plus. Review collected by and hosted on G2.com.

AB

Abbey B.

Accounting Assistant

Mid-Market (51-1000 emp.)

1/19/2023

"It's easy to use for being an incredible tool."

5/5

What do you like best about Rossum?

The capability of turning images into text, especially for those who like working in spreadsheets. Prior to using Rossum, we had to type out everything manually, which left room for error. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The AI isn't perfect, so there might be a lot of correcting before it learns to adapt to your needs. It would be nice if the AI could be trained prior to the client receiving the product. Review collected by and hosted on G2.com.

SS

Steven S.

Small-Business (50 or fewer emp.)

2/22/2023

"FAST AND EFFICIENT"

5/5

What do you like best about Rossum?

Rossum rarely has made any mistakes since our team adopted its use, and we enjoy how responsive and quick it learns purchase orders and identifying accounts during annotations. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Rossum can be improved by learning how to read Excel documents, and sometimes the repeated behaviors we teach Rossum are sometimes ignored. Rossum is also limited to reading "straight" lines of data, if there was a way to tilt the grid to read orders that arent perfect/misaligned, that would be appreciated. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum improved the time it takes to validate documents by simply highlighting data and reading it versus our old competitor, where we manually entered values due to its inability to read them correctly. It also does a great job identifying values associated with customer accounts, so there is more confidence when using the program, and we do not have to spot-check the AI as much. Review collected by and hosted on G2.com.

RP

Radek P.

Technická podpora

Small-Business (50 or fewer emp.)

4/13/2023

"Rossum User, Support for our customers with Rossum"

5/5

What do you like best about Rossum?

I really like the speed of response in case of issues, webinars, monthly meetings with Rossum employees regarding satisfaction with the product and introducing new features. And last but not least, the willingness to help! Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Sometimes Rossum experiences a major outage that prevents invoice processing, but on the other hand, their team immediately fixes it and the solution takes no longer than an hour. Review collected by and hosted on G2.com.

MW

Maxence W.

Small-Business (50 or fewer emp.)

4/20/2023

"Rossum AI makes Empirys innovate faster"

4.5/5

What do you like best about Rossum?

Very powerful API and great embedded UI + fast support and flexible customizations Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Can be very expensive based on the use cases Review collected by and hosted on G2.com.

RF

Ruggero F.

Small-Business (50 or fewer emp.)

4/21/2023

"Performing product and available team"

4.5/5

What do you like best about Rossum?

The efficiency of the product team, the easiness of integration Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Maybe scan time is a bit high, nothing else Review collected by and hosted on G2.com.

GM

Gazala M.

Software Engineer

Mid-Market (51-1000 emp.)

11/30/2022

"Using Rossum.ai to superpower OCR with machine learning"

4.5/5

What do you like best about Rossum?

Great UI. And it's very extendable through APIs. The generic engine was pretty good at finding most of the information, and it fits our use case for extracting other useful fields. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

We wanted to do the backend with no-code automation using Integromat. Unfortunately, we had to use some code for the complex data structures (getting datapoint ID based on the name). Some features are lacking or still in Beta, which is unfortunate. Review collected by and hosted on G2.com.

RG

Rasmus G.

Finance Process Specialist

Enterprise (> 1000 emp.)

11/15/2022

"Excellent solution and Service - continues to surprise positively"

5/5

What do you like best about Rossum?

The solution itself has been easy to learn and keeps impressing on functionality.

Rossum is developing very fast and is making the hard stuff easy.

The Service and support are very impression - always to the point and really tries to understand our need. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I find it hard to clean up in data uploaded for data matching. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

We had tried our P2P vendor's different Scanning solutions without being able to get much automation. Rossum has helped us get much better scanning results in our P2P process, thereby removing the top 3 pains. We have then expanded our use of Rossum into supply chain processes and expect significant improvements here as well. Review collected by and hosted on G2.com.