Rossum has tremendously helped speed along an integral part of our operations and cuts down on processing time. As the primary user, once you get the hang of things, it is very easy to work with. Review collected by and hosted on G2.com.

When Rossum has updated something in the past, it has really halted operations and could put us a few days behind as they work on fixing the errors. Review collected by and hosted on G2.com.

It's doing what it's supposed to do. The new Aurora update has even increased the extraction capabilities. Communication with support is always helpful and effective. Review collected by and hosted on G2.com.

Occasional service outage, which is quickly resolved but still has a large impact on user satisfaction due to the number of active instances Review collected by and hosted on G2.com.

Acting as a real ecosystem partner, flawless execution Review collected by and hosted on G2.com.

No downsides discovered yet after using the software for 2 years Review collected by and hosted on G2.com.

The best AI solution for invoice data extraction, with the ability to create custom scripts for automation and data manipulation that align with our needs. Additionally, I value prompt and efficient support from competent employees. Review collected by and hosted on G2.com.

When a bigger update is released, some errors will appear, mostly they are small errors that do not seriously disturb the work, for example in the GUI, but this happens with all applications and the new version. Pricing of SSO. Review collected by and hosted on G2.com.

Easy setup and install, fast integration, perfect support. Also perfect troubleshooting if something is not workfink perfectly. Review collected by and hosted on G2.com.

It would be nice to setup the UI to our CI. Review collected by and hosted on G2.com.

UI Interface, way its read the document and extract the information out of it was really amazing.

User friendly interface made it easy for one who have minimal knowledge on the OCR will also able to get it. Review collected by and hosted on G2.com.

API information is not straight forward, takes longer time understand and extract information. Review collected by and hosted on G2.com.

Nothing at all. The software is clunky with slow response times. Review collected by and hosted on G2.com.

After two years of using Rossum in which time they increased the prices exorbitantly, we decide to do a test against new rivals and found the other players in the space performed faster, at higher quality and significantly lower prices.

After months of notifying us of our contract expiring, we notified them we would not be renewing. At this point, they claimed our contract in fact auto-renewed. When we inquired as to proof of this auto-renewal they sent us to collections.

I cannot advise strongly enough that there is absolutely no reason to do business with this provider. Review collected by and hosted on G2.com.

Rossum is one of the best OCRs on the market, that is easy to use and adapt. But their support during implementation was enormous aswell. As Project Manager & Administrator I could experience their ability to professionaly deal with all the technical and human difficulties during the implementation. Review collected by and hosted on G2.com.

There are occasional system glitches during their updates. But always quickly resolved by Rossum´s help desk. Review collected by and hosted on G2.com.

User friendly UI and many feature updates in every short intervals. Review collected by and hosted on G2.com.

Few features like logs or activities information on a queue would help us maintain the tool more efficiently. Also, more extension features. Review collected by and hosted on G2.com.

Quickly helped on my request to add new column to existing weekly used report. Good customer support. Review collected by and hosted on G2.com.

For me I do not have any note to dislike Rossum Review collected by and hosted on G2.com.